Hopp vs GRT Pay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hopp
Request comfortable and affordable rides or rent electric scooters for quick city travel. Set your destination, choose a ride category, and get moving fast. Enjoy easy in-app payments and 24/7 support.
- Order rides or rent scooters
- Set destination and request ride
- Choose from various ride categories
- Seamless in-app payments
- 24/7 customer support
- Vetted drivers
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Order comfortable, affordable rides or scooters with the Hopp app. Just open the app, set your destination, and request a ride or unlock a scooter to get where you need to go—fast. EASY AND CONVENIENT RIDES To request a ride with the Hopp app, all you need to do is: 1. Set your destination 2. Pick a ride category 3. Request a ride 5. Leave a rating and pay A WIDE RANGE OF RIDE OPTIONS Select a ride that works for you, whether it's budget-friendly transportation or something a little extra. With Hopp, you can choose from a wide range of vehicles, from affordable rides to larger vehicles to premium cars for special nights out. HOPP SCOOTERS* Rent a Hopp scooter to explore the city, skip traffic, or simply get where you need to go. Scooters are a great alternative to cars, making cities a little better for everyone. And they’re fun. JOIN HOPP PLUS FOR EXTRA VALUE** Get more from Hopp with Hopp Plus. Enjoy member perks that give you better value on every ride and added flexibility when plans change. EASY IN-APP PAYMENTS Hopp integrates seamlessly with popular payment methods to make paying for your rides easy. Pay for your ride in-app using debit, credit, or Apple Pay. RELIABLE DRIVERS AND 24/7 SUPPORT Hopp driver partners are carefully vetted and receive guidance to ensure safety and comfort on every ride. You can easily use the app to communicate with your driver, share your destination, and follow their progress. WHY PEOPLE RIDE WITH HOPP - Access to comfortable and affordable rides - Fast arrival times, day and night - Prices you can check before you order - Seamless in-app payments (credit/debit/Apple Pay) If you want to earn money as Hopp driver partner, sign up at gethopp.com/en-ca/driver/. Questions? Reach out to info@gethopp.com or visit gethopp.com/en-ca/. Questions about scooters? Visit https://gethopp.com/en-us/ *Hopp scooters are currently only available in Washington, D.C. **Hopp Plus is currently only available in Canada.
GRT Pay
Purchase Grand River Transit fares directly from your mobile device. Avoid queues and the hassle of cash. Your digital tickets are stored on your phone and ready to use when you board.
- Mobile fare purchasing
- Digital ticket storage
- Ticket activation for boarding
- Convenient payment
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GRT Pay lets you purchase Grand River Transit fares conveniently on your mobile device. Never wait in line. No more fumbling with coins. Your tickets are stored directly on your device and can be activated when you're ready to board.
Screenshots
Verdict
The clearest difference is rating: Hopp at 4.4 against GRT Pay's 3.7. Hopp also leads on update cadence (weekly vs every 2 months) and ratings volume (7.7K vs 3). GRT Pay's advantage is review sentiment (33% vs 12%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hopp holds the better App Store score, 4.4 against 3.7. That said, the two scores are not equally well evidenced: Hopp has 7.7K ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 12% of Hopp's written reviews are positive against 33% of GRT Pay's, so the app with the better star average is not the one people write more warmly about.
Hopp ships an update weekly, GRT Pay every 2 months. The most recent releases landed on November 9, 2026 and November 8, 2026 respectively.
| Parameter | Hopp | GRT Pay |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (7.7K ratings) — better | 3.7 (3 ratings) |
| Positive reviews | 11.5% of reviews | 33.3% of reviews — better |
| Number of ratings | 7.7K — better | 3 |
| Update frequency | Weekly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 201 MB | 70 MB |
| Age rating | +4 | 4+ |
| Developer | BOLT TECHNOLOGY OU | Region of Waterloo |
Customer experience
Hopp
GRT Pay
Bugs and requests
Hopp
Reported bugs
3 issues- Incorrect pickup/drop-off locations
- Charging issues with scooters
- App glitches and crashes
Requested features
4 requests- Improved GPS and navigation accuracy
- Faster customer support response times
- More transparent pricing policies
- Better driver accountability
GRT Pay
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Hopp
No in-app purchases
GRT Pay
No in-app purchases
