SingPost Mobile vs Singtel Prepaid hi!App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SingPost Mobile
Easily track parcels, locate post offices, and calculate shipping costs. Discover a wide range of postal services and receive important updates directly on your smartphone.
- Track parcel delivery status
- Make quick payments for parcels
- Locate post offices and POPStations
- Calculate postage and shipping charges
- Find postal codes
- Discover postal products and services
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Want to track your parcel or find your nearest Post Office? Experience convenience at your fingertips as SingPost Mobile App brings this information to your smartphone. We are more than just a post office. Discover our full network and range of services via our app, as well as receive updates about our various services! Download to enjoy these features: -Track delivery status of your Speedpost, vPost, POPStation parcels and registered articles -Quick payment for any outstanding parcel with GST -Search & locate a posting box, SAM, post office, POPStations and agents -Calculate local or overseas postage/shipping charges -Find postal code(s) of locations or landmarks -Discover more about products and services offered by SingPost
Singtel Prepaid hi!App
Manage all your prepaid mobile services conveniently. Track usage, top up plans, and discover exclusive deals and rewards without using your data.
- SIM/eSIM registration and activation
- Balance, usage, and validity tracking
- Plan top-ups and purchases
- Roaming plan activation
- Auto top-up sign-up
- Exclusive offer redemption
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hi!App is the one-stop app for all your Singtel Prepaid needs with no data charges. Get the best deals and redeem rewards at your fingertips! Use hi!App to: - Register and activate your SIM or eSIM - Track your balance, usage and validity - Top up or buy Ultimate/Data/IDD/Roaming Plans - Activate your roaming plan - Sign up for auto top-up Monthly Plans - Check your inbox for exclusive hi!Surprise offers. Available in English, Mandarin, Bahasa Indonesia and Tamil language.
Screenshots
Verdict
The clearest difference is rating: SingPost Mobile at 5.0 against Singtel Prepaid hi!App's 4.2. Singtel Prepaid hi!App's advantage is ratings volume (280 vs 1) and review sentiment (23% vs 12%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SingPost Mobile holds the better App Store score, 5.0 against 4.2. That said, the two scores are not equally well evidenced: Singtel Prepaid hi!App has 280 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 12% of SingPost Mobile's written reviews are positive against 23% of Singtel Prepaid hi!App's, so the app with the better star average is not the one people write more warmly about.
SingPost Mobile ships an update every 2 months, Singtel Prepaid hi!App monthly. Both last shipped on November 6, 2026.
| Parameter | SingPost Mobile | Singtel Prepaid hi!App |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 4.2 (280 ratings) |
| Positive reviews | 12.1% of reviews | 23.2% of reviews — better |
| Number of ratings | 1 | 280 — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 63 MB | 76 MB |
| Age rating | 4+ | 4+ |
| Developer | Singapore Post Limited | Singtel Idea Factory Pte Ltd |
Customer experience
SingPost Mobile
Singtel Prepaid hi!App
Bugs and requests
SingPost Mobile
Not enough reviews yet to summarise bugs or requests.
Singtel Prepaid hi!App
Reported bugs
17 issues- Keyboard freezes and becomes non-functional during eSIM registration
- App crashes when attempting to activate or register eSIM
- Passport photo scanning button doesn't launch camera
- App locks on capital letters during data entry
- Location detection fails - incorrectly reports user not in Singapore
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- OTP input field becomes inaccessible after checking SMS
- App crashes on iOS 15 and higher versions
- Empty page loads on app startup (version 3.7.1)
- Camera permission requirement locks out registration process
- Verification code entry causes app to lock up
- Rewards tab constantly fails with 1-hour retry messages
- Phone number input doesn't accept +65 prefix despite requirement
- App logs out when user checks SMS for OTP code
- Data copy-paste functionality disabled
- Registration option missing from app menu
- Payment processing freezes and doesn't reflect account updates
- Facial recognition fails to match passport photo
Requested features
10 requests- Apple Pay payment option
- Biometric login (fingerprint/face recognition)
- Transaction history and detailed account statements
- Multi-item purchase capability
- Better location detection (GPS-based)
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- SIM expiry extension option
- Offline top-up capability
- Dark mode
- Better error messages and troubleshooting guides
- Improved rewards system
In-app purchases
SingPost Mobile
No in-app purchases
Singtel Prepaid hi!App
No in-app purchases
Questions
Is SingPost Mobile free?
Is Singtel Prepaid hi!App free?
Which has better reviews, SingPost Mobile or Singtel Prepaid hi!App?
Do SingPost Mobile or Singtel Prepaid hi!App have ads?
Which is updated more often, SingPost Mobile or Singtel Prepaid hi!App?
Other comparisons
