Comparison

TransUnion® vs LifeLock Identity

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TransUnion®

Access your free credit scores and reports, monitor your credit for changes, and receive personalized offers based on your credit profile. Understand your credit health and plan for your financial future with daily refreshes and alerts.

Highlights
  • Free credit scores
  • Free credit reports
  • Free credit monitoring
  • Personalized credit offers
  • Daily report and score refreshes
  • Critical credit change alerts
Features
Currently charting
Read full description

With the official TransUnion app, you get free credit scores, free credit reports, free credit monitoring & free access to offers from Bankrate. There’s no credit card required! Your credit score is calculated based on the VantageScore® 3.0 model. Lenders and insurers may use different scores to evaluate your eligibility. Simply create your free account (no credit card required) and start using our app (won’t hurt your score) to: Plan Your Credit Future Know what’s affecting your score, what to work on, and where your score could go. Stay on Top of Changes Know where your TransUnion report & score stand with refreshes available daily. Get an alert whenever there’s a critical credit report or score change. Save Time with Offers from Bankrate* Explore credit offers powered by Bankrate*, all in one place. Join us now to get your free credit scores, free credit reports, free credit monitoring & offers! Upgrade your membership to add premium features like quarterly 3-bureau reports and identity monitoring. ***AGE DISCLAIMER: You must be at least 18 years of age to access or download this app. If you are under 18 years of age, you are prohibited from accessing or downloading this app. Read more in our Terms of Service here: https://www.transunion.com/legal/credit-membership-terms.*** *Advertiser Disclosure: Offers are provided by TransUnion’s Offers Provider, Bankrate. Bankrate provides advertising revenue to TransUnion Interactive, Inc. when consumers interact with the offers, such as by clicking on an offer, when the application is approved or opening an account. This revenue impacts how and where offers appear (including, the order in which they appear), except where prohibited by law for offers related to mortgage, home equity and other home lending products. Offers do not represent all available financial services, companies or products. Availability may vary by state. Please review the offer details and verify all terms and conditions before applying. TransUnion does not endorse or recommend any lender or provider. ABOUT TRANSUNION TransUnion is a global information and insights company with over 13,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world. http://www.transunion.com/business Personal information we collect -- https://www.transunion.com/privacy/consumer-interactive#2 Do not sell or share my personal information -- https://www.transunion.com/optout Limit the use of my sensitive personal information -- https://www.transunion.com/optout

About

LifeLock Identity

This app monitors your personal information for threats and provides alerts if your identity is compromised. If you become a victim, dedicated specialists will help restore your identity, with up to $3 million in coverage and scam support.

Highlights
  • Personal information monitoring
  • Identity restoration specialists
  • Up to $3 million coverage
  • Financial monitoring
  • Data broker removal
  • Scam support
Currently charting
Read full description

Identity theft is when criminals use your personal information, such as your Social Security number, email address, passwords, or financial account details, to open accounts, access your money, or commit fraud in your name. A breached login, exposed email address, or stolen account detail can give criminals the information they need to commit identity theft and disrupt your whole life. LifeLock protects your identity by monitoring your personal information and sending you alerts to potential identity threats. And if you become a victim, live, U.S.-based Restoration Specialists will do whatever it takes to fix your identity theft. Recognized as the #1 identity theft protection provider by Security.org, SafeHome, Tom’s Guide and TechRadar, LifeLock provides: Identity restoration, guaranteed. If your identity is stolen, we fix it—guaranteed. U.S.-based Restoration Specialists. A dedicated expert handles the calls, the paperwork, and steps needed to resolve your identity theft case, so you don’t have to. Up to $3 million in identity theft coverage. Get coverage for stolen funds, personal expenses, and legal and expert costs, subject to plan limits and policy terms.¹ Personal information monitoring and alerts. Know if personal information like your Social Security number, email, address, and phone number are being used. Financial monitoring and alerts. Get alerted to unusual payments, unfamiliar merchants, or spending that doesn’t fit your patterns across your connected financial accounts.† Automatic data broker removal. We scan top data broker sites for your personal information and continuously work to remove it, helping reduce your exposure. Scam support when you need it. Get 24/7 support from our Virtual Advisor to help protect against scams, plus up to $10k scam reimbursement. ³ We do not monitor all transactions at all businesses. Credit features require setup, identity verification and sufficient credit history and may take several days to activate after enrollment. * Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See lifelock.norton.com/guarantee for complete details. 1 Up to $1 million coverage for Lawyers and Experts included with all plans. Reimbursement and expense compensation vary according to plan. Insurance benefits are issued by third parties. See lifelock.norton.com/legal for policy info. 2 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or credit file inquiries. Deactivates if you downgrade or cancel your subscription. 3 Scam protection coverage as part of identity theft benefits is currently available to all customers residing in the United States, including U.S. territories and the District of Columbia, with the exception of residents of New York. Gen Digital is not a licensed insurance producer. Benefits under the Master Policy are issued and covered by HSB Specialty Insurance Company. You can find further details and exclusions in the Summary of Benefits at lifelock.norton.com/legal.

Screenshots

TransUnion®4 screens
LifeLock Identity4 screens

Verdict

The call

The clearest difference is review sentiment: LifeLock Identity at 53% against TransUnion®'s 7%. LifeLock Identity also leads on rating (4.8 vs 4.6) and chart position (#12 vs #105). TransUnion®'s advantage is in-app purchases (none vs 18) and ads (none vs shown). On price, update cadence, monetization model and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. LifeLock Identity sells 12 in-app purchases, starting at $11.49 per month. TransUnion® asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

LifeLock Identity holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: LifeLock Identity has 197K ratings behind it against 39K, so its average is the more settled of the two. Written reviews point the same way: 7% of TransUnion®'s written reviews are positive against 53% of LifeLock Identity's.

UpkeepUpdate frequency

TransUnion® ships an update monthly, LifeLock Identity every 2 weeks. Both last shipped on November 1, 2026.

Scorecard6 real differences · 5 level
TransUnion® versus LifeLock Identity: the parameters behind the verdict, then further details
ParameterTransUnion®LifeLock Identity
PriceFreeFree
Rating4.6 (39K ratings)4.8 (197K ratings) — better
Positive reviews6.7% of reviews52.8% of reviews — better
Number of ratings39K197K — better
Update frequencyMonthlyEvery 2 weeks — better
AdsNo — betterYes
In-app purchasesNo — betterYes
MonetizationFreemiumFree with in-app purchases
Best chart rank#105#12 — better
DevicesiPhoneiPhone
Requires iOS17.017.0
Further details — not scored
Size152 MB452 MB
Age rating17+4+
DeveloperTransUnionGen Digital Inc.

Customer experience

TransUnion®

All ratings38,827 ratings
Positive89.2%
Neutral2.6%
Negative8.2%
Written reviews490 reviews
Positive6.7%
Neutral2.0%
Negative91.2%

LifeLock Identity

All ratings196,514 ratings
Positive97.0%
Neutral1.8%
Negative1.2%
Written reviews902 reviews
Positive52.8%
Neutral8.8%
Negative38.5%

User reviews

TransUnion®

From 39K App Store ratings

What we love

  • 🚀 Lightning-fast load times
  • 🔒 Robust security features
  • 👍 Useful credit monitoring

Room to improve

  • 🐛 Frequent login issues
  • 💰 Expensive subscription
  • 🔍 Inaccurate credit information
  • 📞 Poor customer support
  • 🔑 Password management problems

LifeLock Identity

From 197K App Store ratings

What we love

  • 🔒 Robust security and identity protection
  • 👍 Easy to use and navigate
  • 🚀 Timely alerts and notifications
  • 💡 Useful dark web and credit monitoring features
  • 🔒 Peace of mind with comprehensive coverage

Room to improve

  • 🐛 Frequent login issues and disconnected accounts
  • 🔍 Limited customization and account management options
  • 🤖 Inconsistent and unhelpful customer support
  • 💰 Expensive subscription fees
  • 🔌 VPN causing connectivity problems

Bugs and requests

TransUnion®

Reported bugs

3 issues
  • App crashes when trying to access certain features
  • Inconsistent behavior between website and app
  • Inability to delete duplicate entries

Requested features

3 requests
  • Ability to dispute errors directly in the app
  • Detailed credit score breakdown
  • Seamless integration across devices

LifeLock Identity

Reported bugs

3 issues
  • Biometric authentication not working consistently
  • Accounts randomly becoming disconnected
  • Inability to delete or archive old dispute records

Requested features

4 requests
  • Ability to manually scan and monitor accounts
  • Improved credit report and score accessibility
  • Seamless integration across all devices and accounts
  • More user control over data and privacy settings

In-app purchases

None

TransUnion®

No in-app purchases

12 purchases

LifeLock Identity

Subscriptions12
  • Standard without credit1 Month trial$11.491 Month
  • LifeLock Standard1 Month trial2 variants$11.991 Month
  • LifeLock Advanced$19.991 Month
Show 9 more
  • Advantage without credit1 Month trial$20.491 Month
  • LifeLock Advantage1 Month trial2 variants$22.991 Month
  • Ultimate Plus without credit1 Month trial$28.491 Month
  • LifeLock Ultimate Plus1 Month trial2 variants$34.991 Month
  • LifeLock Total$34.991 Month
  • LifeLock Identity Advisor1 Year trial$49.991 Year
  • LifeLock Standard1 Year trial2 variants$124.991 Year
  • LifeLock Advantage1 Year trial2 variants$239.991 Year
  • LifeLock Ultimate Plus1 Year trial2 variants$339.991 Year

Questions

Is TransUnion® free?
TransUnion® is free to download, with no in-app purchases.
Is LifeLock Identity free?
LifeLock Identity is free to download, with in-app purchases available.
Which has better reviews, TransUnion® or LifeLock Identity?
LifeLock Identity is rated higher. TransUnion® averages 4.6 out of 5 from 39K ratings, while LifeLock Identity averages 4.8 from 197K ratings.
Do TransUnion® or LifeLock Identity have ads?
LifeLock Identity shows ads; TransUnion® does not.
Which is updated more often, TransUnion® or LifeLock Identity?
TransUnion® ships an update monthly, and LifeLock Identity every 2 weeks. Most recently, TransUnion® was updated on November 1, 2026 and LifeLock Identity on November 1, 2026.
Which is more popular, TransUnion® or LifeLock Identity?
TransUnion® currently peaks at #105 in the App Store charts, and LifeLock Identity at #12. Chart position reflects recent download velocity rather than total install base.

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