LifeLock Identity User Reviews

Customer Experience

Positive experience53.5% of reviews
Neutral8.8% of reviews
Negative experience37.8% of reviews

~ Based on 855 written reviews from the US App Store.

What users say

Is LifeLock Identity Safe?

LifeLock Identity appears safe based on user ratings. AppsHunter Safety Score for LifeLock Identity is 96/100.

This assessment is based on 194,812 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.0% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 194,812 App Store ratings for LifeLock Identity.

Is LifeLock Identity Legit?

LifeLock Identity appears to be a legitimate app. AppsHunter Legitimacy Score for LifeLock Identity is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Optional

Bad news, WHEN I NEEDED HELP ALL I GOT WAS AI.
This is one to be AVOIDED!!!

Lifelock

This is a great app that protects against all forms of identity theft. Greatly appreciated the protection.

PU

What happened to clicking on Classic? This interface stinks. Where is my stuff? Horrible

Credit Card Ads?

Yo, I spend way too much on this service for you to be trying to sell me credit cards.

If I wanted that, I could cancel and just use one of the free credit monitoring systems.

Definitely canceling after my year is up.

Fabulous protection

Forecastle what is required👍

Last update

Last update sucks. Can’t get into app at all. Just freezes on meet the new LifeLock app look

App working again

I like the app works as designed

Stopped working

👎

App

App not working

Unable to sign out

Did you try to hide the Sign Out button? If so, you did a great job. Put a Sign out button on the main page and make it visible.How am I missingit?

No self learning

This is by chance the dumbest tool I’ve seen in a long time. After more than 60 payments to my mortgage company with the same number on the last day of the month it still flags it? Doesn’t give me any confidence.

This app does not work at all on iPad

I get simply meet the new LifeLock and nothing else.

App not working

I like the app but the recent update broke its functionality

Update Broke the App

I updated to the newest version on iPad . Now all I get is a new greeting touting a new logo and nothing else. How can I rely on its protection if I can’t even open it?

Seems to work fine on iPhone, though.

New Update is Horrible

I’m in and out of my iPhone app all the time. However I can’t get past the screen announcing the new LifeLock look. I always hate when apps do unneeded updates to looks because things like this happen. Prior to this, the app worked great. Hope they fix it soon.

Can’t open app

It’s 8/18/26. Apparently the app has been updated and now I cannot open or use the app. I pay a lot for this service and need help now! When it’s working it’s great. I only use it on my IPhone SE.

Generally satisfied

Getting expensive but what isn’t.

Sign in bug

I’d like to use the app but it times out and defaults back to the sign in page every time you try to create an account.

Update not working with display zoom

The update opened to a page about an icon update. But with the display and brightness set to display Zoom I could go no further. Resetting display Zoom to standard resolved this.

my lifelock identity is hacked by my neighbors

my nortons 360 lifelock is controled by my neighbors at 3011,3006,3001 w mckinley st phx az 85009. there stack me by useing the app. i tried everything you told me to do.?