LifeLock Identity Reviews: Is It Legit?

Customer Experience

Positive experience52.8% of reviews
Neutral8.8% of reviews
Negative experience38.4% of reviews

~ Based on 901 written reviews from the US App Store.

What users say about LifeLock Identity

Is LifeLock Identity Safe?

LifeLock Identity appears safe based on user ratings. AppsHunter Safety Score for LifeLock Identity is 96/100.

This assessment is based on 196,403 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.0% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 195,961 App Store ratings for LifeLock Identity.

Is LifeLock Identity Legit?

LifeLock Identity appears to be a legitimate app. AppsHunter Legitimacy Score for LifeLock Identity is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

What do you mean this is no longer supported!

I just bought a years worth of protection and it won’t update what gives?

Peace of Mind

I’ve been extremely happy with LifeLock’s constant surveillance of my accounts for unusual activity. They typically have a post of activity before my bank catches anything out of sync. Thank you for better sleep every night!

Rubbish

Stay away from anything Norton. I have my subscription to them through EE and I’ve never once been able to get onto any of the apps or services. And I get emails every week from them telling me my info is on the dark web yet all the links they send me don’t work. Absolute rubbish and been a waste of money
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Great

A bit messy and at times hard to use.

Face ID Option

I have set up the Face ID every time I log in. It never seems to catch. Very annoying.

Feeling Protected

It’s protection that you don’t have to worry about. I know my information is secure and confidential.

It’s not letting me sign in what’s going on

This app is crashing to much

Accurate and real time

Notifies in real time any new inquiries or accounts which is beneficial in identifying fraudulent accounts

Has not worked once since I got it

Love to say it’s great but so far I haven’t been able to do anything on the app, online is also difficult and frustrating!

Worth It

Pricey no doubt - but I sleep well because of it.

Seems slow

I’m trying to open the alert to review & I get the spinning wheel of death…. This is on the phone app, do better

Keep you up-to-date

You can set your limit and it will notify you when any transaction over that amount happens. Only thing I wish it would do was not remind me when it’s recurring transactions.

Can’t read what’s in the app

As with most apps, these are not useful for those who have site issues cannot expand the point size to be able to read what’s in the app

Does not deserve 4.8 star rating

Difficult to cancel subscription. Not a very good service.

Can be clunky

Can be clunky

Surprised to receive

Since it has been so long since I’ve heard from LifeLock I was surprised. I found the easy to use plus informative.

Safe

Thank you for your Protection feel safe👍🏼

Update fail

Current “improvements” include not being able to use Face ID no matter how many times you log in with Apple ID and then accept the prompt to use Face ID from then on. Also, repeated spinning wheels of death when responding to an alert.

Spelled name wrong and can’t get a hold of anyone to change it for 13 days now

I noticed my name was spelled wrong, and my free trial engine, and I can’t pay for it because none of my scans zoned through and I was one and I realized they spelled my name wrong, and you’re saying it’s my fault, but I gave him copies of my Bank card copies of my license copies of my Social Security card and they couldn’t see that my name is MICHAL not MIXHAL. When I go and talk to Chatbot, you can’t recognize me because my name spelled wrong so figure that out. Nothing you want me to renew it for 1598 and I haven’t got a scan yet for the free crowd. Or the month so I don’t know if the app good or not because it just trouble I put all my information and I spent the whole day with all my information is and nothing with all my cards and all my identification and all my information I get now we can’t renew I can’t use it and everything so positive so my emails my bank information all that is on hold because the link all in Norton 360
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Ridiculous!

You can never login if you have two factor authentication turned on. Once you leave the login screen to retrieve your two factor code you are sent back to the login screen thus a vicious circle and impossible login! FIX THIS!!!!