Comparison

PosteID vs RelaxBanking Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PosteID

This app provides a secure digital identity for accessing public administration and private services. It allows for online registration using electronic documents or bank transfers, and offers convenient login options like QR codes, fingerprint, and facial recognition.

Highlights
  • Digital identity for public and private services
  • Online registration via electronic document
  • Online registration via bank transfer
  • QR code login
  • Touch ID/Face ID authentication
  • SPID Level 3 access
  • Offline PIN generator
Features
Read full description

PosteID è l’App ufficiale di Poste Italiane per la nuova identità digitale che consente di accedere ai servizi della Pubblica Amministrazione e dei privati convenzionati con il Sistema Pubblico d’Identità Digitale (SPID). REGISTRAZIONE CON DOCUMENTO ELETTRONICO Se sei in possesso di un documento elettronico - Carta d’Identità (CIE) o Passaporto - puoi utilizzare l’App PosteID per effettuare la tua identificazione online, senza recarti in ufficio postale. Per utilizzare questa funzionalità devi avere un dispositivo mobile abilitato alla lettura NFC. ACCESSO SENZA PASSWORD MEDIANTE QR CODE Puoi autorizzare le richieste di accesso attraverso il QR Code riportato sulla pagina di login del servizio. ACCESSO CON TOUCH ID o FACE ID Puoi autorizzare velocemente gli accessi con l’impronta digitale o facciale in alternativa al codice PosteID. ACCESSO CON LIVELLO SPID 3 Per autorizzare gli accessi ai servizi che richiedono SPID 3, devi essere in possesso del PIN SPID 3. Per ottenerlo, collegati alla tua area personale su posteid.poste.it UTILIZZA L’APP COME UN GENERATORE DI PIN Puoi accedere ai servizi anche con un PIN temporaneo generato in App, anche se questa è off-line. Una volta che avrai generato il PIN, questo andrà inserito sulla pagina di login del servizio, dopo aver inserito il tuo nome utente e la password. Consulta su https://www.poste.it/dichiarazione-accessibilita.html le dichiarazioni di accessibilità. Nota: le funzionalità dell’App e l’assistenza sono disponibili esclusivamente in lingua italiana al numero +39 06.977.977.77 PosteID is the official Poste Italiane app for the new digital ID that lets you access online the services of the Public Administration and authorised Private Bodies with the Digital Identity Public System (SPID). REGISTRATION WITH ELECTRONIC DOCUMENT If you already have an electronic document - Identity Card (CIE) or Passport - you can use the PosteID App for online identification, without going to the post office. A mobile device enabled for NFC reading is required to use this feature. PASSWORD-FREE ACCESS VIA QR CODE You can authorise requests to access via QR Code on the service login page. ACCESS VIA TOUCH ID or FACE ID You can authorise access quickly via fingerprint or face recognition as an alternative to the PosteID code. ACCESS VIA SPID 3 LEVEL SPID 3 PIN is required to authorise requests to access the services that requires SPID 3 security level. To get it, connect to your personal area on posteid.poste.it USE THE APP LIKE A PIN GENERATOR You can also access to the services with a temporary PIN generated in the App, even if this is off-line. Once you’ve generated the PIN, it will be entered on the login page of the service after having entered your username and password. Consult the accessibility statements on https://www.poste.it/dichiarazione-accessibilita.html Note: the app’s functions and support are available in Italian only. If you need to contact customer service, call us on +39 06.977.977.77

About

RelaxBanking Mobile

Manage your banking products intuitively and securely from your mobile device. Authorize transactions with advanced authentication methods and monitor your accounts and cards.

Highlights
  • Secure transaction authorization
  • Account balance and movement monitoring
  • Fund transfers
  • Bill payments
  • Phone and card top-ups
  • Strong Customer Authentication (SCA)
Read full description

Con l’App RelaxBanking è come avere la tua filiale in tasca, facile e sicura. Cambia il tuo modo di vivere la banca. Gestisci in maniera intuitiva e comoda i tuoi prodotti bancari. SICUREZZA Rilassati, con noi sei al sicuro! Grazie alla Strong Customer Authentication (S.C.A.), RelaxBanking protegge i tuoi dati e le tue operazioni. Il nuovo sistema di autenticazione fa capo alla nuova normativa sulla protezione dei pagamenti online. FUNZIONI Hai tutto sotto controllo. Ad esempio, puoi autorizzare le operazioni tramite PIN, o TouchID o FaceID, accedendo a RelaxBanking in modo sicuro. Puoi controllare il saldo e i movimenti del conto corrente e delle tue carte. Puoi effettuare bonifici e pagare bollettini. Puoi realizzare la ricarica telefonica e di CartaBCC Tasca. Le funzioni non finiscono qui. ASSISTENZA Siamo sempre a tua disposizione. Per avere maggiori informazioni e supporto sull’utilizzo dell’App, puoi contattare in qualsiasi momento il servizio di Assistenza Clienti. Accessibilità: https://www.relaxbanking.it/v3/relaxbanking/#/dichiarazione-di-accessibilita/app

Screenshots

PosteID4 screens
RelaxBanking Mobile4 screens

Verdict

The call

The clearest difference is rating: PosteID at 4.7 against RelaxBanking Mobile's 4.1. PosteID also leads on ratings volume (4.6K vs 59). RelaxBanking Mobile's advantage is review sentiment (49% vs 17%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PosteID holds the better App Store score, 4.7 against 4.1. That said, the two scores are not equally well evidenced: PosteID has 4.6K ratings behind it against 59, so its average is the more settled of the two. Written reviews complicate that: 17% of PosteID's written reviews are positive against 49% of RelaxBanking Mobile's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

PosteID ships an update every 3 weeks, RelaxBanking Mobile every 2 weeks. The most recent releases landed on September 28, 2026 and September 17, 2026 respectively.

Scorecard3 real differences · 7 level
PosteID versus RelaxBanking Mobile: the parameters behind the verdict, then further details
ParameterPosteIDRelaxBanking Mobile
PriceFreeFree
Rating4.7 (4.6K ratings) — better4.1 (59 ratings)
Positive reviews17.5% of reviews49.2% of reviews — better
Number of ratings4.6K — better59
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size55 MB72 MB
Age rating4+4+
DeveloperPoste Italiane SpaBCC SISTEMI INFORMATICI SPA

Customer experience

PosteID

All ratings4,601 ratings
Positive93.2%
Neutral1.7%
Negative5.1%
Written reviews166 reviews
Positive17.5%
Neutral0.6%
Negative81.9%

RelaxBanking Mobile

All ratings59 ratings
Positive79.7%
Neutral1.7%
Negative18.6%
Written reviews61 reviews
Positive49.2%
Neutral23.0%
Negative27.9%

Bugs and requests

PosteID

Reported bugs

5 issues
  • Lettura del chip non riuscita
  • Unable to read chip with iPhone
  • Can't read the chip
  • CIE not working
  • Error validate archive request

Requested features

1 request
  • Need English support for Italians born in America

RelaxBanking Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

PosteID

No in-app purchases

None

RelaxBanking Mobile

No in-app purchases

Questions

Is PosteID free?
PosteID is free to download, with no in-app purchases.
Is RelaxBanking Mobile free?
RelaxBanking Mobile is free to download, with no in-app purchases.
Which has better reviews, PosteID or RelaxBanking Mobile?
PosteID is rated higher. PosteID averages 4.7 out of 5 from 4.6K ratings, while RelaxBanking Mobile averages 4.1 from 59 ratings.
Do PosteID or RelaxBanking Mobile have ads?
Neither PosteID nor RelaxBanking Mobile shows ads.
Which is updated more often, PosteID or RelaxBanking Mobile?
PosteID ships an update every 3 weeks, and RelaxBanking Mobile every 2 weeks. Most recently, PosteID was updated on September 28, 2026 and RelaxBanking Mobile on September 17, 2026.

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