VIHail vs Skootel
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VIHail
This ride-sharing app connects users with local drivers for convenient and reliable transportation. It offers easy booking, cashless payments, and real-time driver tracking for a seamless travel experience. Safety features include driver background checks and vehicle inspections.
- Easy ride booking
- Cashless payment system
- Real-time driver tracking
- Driver background checks
- Vehicle inspection
- Cost-effective alternative
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Welcome to VI Hail, the US Virgin Islands premier ride share service! Whether you’re a local islander or a visitor, our app revolutionizes the way you commute with fast, easy, and reliable rides. Say goodbye to traditional taxis and hello to a convenient, cost-effective alternative. With our cashless payment system, your fares are automatically charged to your credit card or digital wallet, ensuring a seamless experience. Safety is our top priority, as our drivers undergo thorough background checks and their vehicles go through a 21-point inspection. Enjoy easy booking by simply entering your pickup location and destination on our app. And with real-time tracking, you can stay informed about your driver’s location and estimated arrival time
Skootel
Access shared electric scooters in key cities for fast, affordable, and eco-friendly urban travel. Explore the city, commute, or ride for fun with a seamless app experience and group ride options.
- Unlimited Ride Passes for savings
- ATH Móvil and local payment options
- Group Rides for up to 4 people
- Real-time map of scooter availability
- Ride Zone and safety alerts
- Integrated wallet for easy top-ups
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Skootel: Smarter, Cleaner Urban Rides Forget the traffic. Skip the surge pricing. Since 2019, Skootel is Puerto Rico’s favorite way to get around fast, affordable, and electric. Whether you're commuting, exploring, taking in the scenery or just riding for fun, Skootel gives you access to shared electric scooters in key cities, all through a seamless app experience. Ride solo or bring friends with our Group Ride feature. Move differently with Skootel! HOW SKOOTEL WORKS 1. Download and Sign Up: Create your account in seconds and start exploring available Skootels near you. 2. Unlock and Ride: Scan the QR code on any available Skootel to unlock and start your ride. 3. Park and End Your Ride: When you’re done, park in any authorized zone and end the ride directly in the app. KEY FEATURES Ride Passes = BIG Savings Pick from a variety of Unlimited Ride Passes and ride as much as you want.The more you ride, the more you save—simple, seamless, and budget-friendly. ATH Móvil Payments Pay with ATH Móvil. No credit card required.Flexible and local, just how Puerto Rico rides. Group Rides Add up to 4 riders per trip - perfect for friends, family, or tourists. Each rider gets their own Skootel! Real-Time Map View See vehicle availability, battery level, and speed zones before you ride. Integrated Wallet & Local Payments Top up easily with ATH Móvil, credit and debit cards, and manage your balance in-app. Ride Zones & Safety Alerts Get visual alerts for Slow Zones, No-Parking areas, and Restricted Zones. Feel free to explore the app for more exciting features! RIDE SMART, RIDE GREEN Use streets & bike lanes, not sidewalks Park away from ramps & driveways Wear a helmet Respect traffic laws & others Join thousands of Skootel riders making smarter trips every day.With Skootel, getting around is simple, safe, fun and emissions-free.
Screenshots
Verdict
The clearest difference is rating: Skootel at 4.9 against VIHail's 3.2. Skootel also leads on ratings volume (5.4K vs 59) and iOS requirement (14.4 vs 17.6). VIHail's advantage is monetization model (free vs free with in-app purchases). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Skootel holds the better App Store score, 4.9 against 3.2. That said, the two scores are not equally well evidenced: Skootel has 5.4K ratings behind it against 59, so its average is the more settled of the two. Written reviews point the same way: 50% of VIHail's written reviews are positive against 52% of Skootel's.
VIHail ships an update every 8 months, Skootel every 4 months. The most recent releases landed on November 5, 2026 and November 8, 2026 respectively.
| Parameter | VIHail | Skootel |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (59 ratings) | 4.9 (5.4K ratings) — better |
| Positive reviews | 50.0% of reviews | 51.5% of reviews — better |
| Number of ratings | 59 | 5.4K — better |
| Update frequency | Every 8 months | Every 4 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 17.6 | 14.4 — better |
| Further details — not scored | ||
| Size | 30 MB | 60 MB |
| Age rating | 4+ | 17+ |
| Developer | VI Hail, LLC | Forward Thinking LLC |
Customer experience
VIHail
Skootel
Bugs and requests
VIHail
Not enough reviews yet to summarise bugs or requests.
Skootel
Reported bugs
2 issues- Immediate shutdown of scooter during group ride
- Issues with app functionality and connectivity
Requested features
2 requests- Better location tracking
- Improved payment options
In-app purchases
VIHail
No in-app purchases
Skootel
No in-app purchases









