Comparison

VIHail vs Skootel

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VIHail

This ride-sharing app connects users with local drivers for convenient and reliable transportation. It offers easy booking, cashless payments, and real-time driver tracking for a seamless travel experience. Safety features include driver background checks and vehicle inspections.

Highlights
  • Easy ride booking
  • Cashless payment system
  • Real-time driver tracking
  • Driver background checks
  • Vehicle inspection
  • Cost-effective alternative
Features
Read full description

Welcome to VI Hail, the US Virgin Islands premier ride share service! Whether you’re a local islander or a visitor, our app revolutionizes the way you commute with fast, easy, and reliable rides. Say goodbye to traditional taxis and hello to a convenient, cost-effective alternative. With our cashless payment system, your fares are automatically charged to your credit card or digital wallet, ensuring a seamless experience. Safety is our top priority, as our drivers undergo thorough background checks and their vehicles go through a 21-point inspection. Enjoy easy booking by simply entering your pickup location and destination on our app. And with real-time tracking, you can stay informed about your driver’s location and estimated arrival time

About

Skootel

Access shared electric scooters in key cities for fast, affordable, and eco-friendly urban travel. Explore the city, commute, or ride for fun with a seamless app experience and group ride options.

Highlights
  • Unlimited Ride Passes for savings
  • ATH Móvil and local payment options
  • Group Rides for up to 4 people
  • Real-time map of scooter availability
  • Ride Zone and safety alerts
  • Integrated wallet for easy top-ups
Features
Read full description

Skootel: Smarter, Cleaner Urban Rides Forget the traffic. Skip the surge pricing. Since 2019, Skootel is Puerto Rico’s favorite way to get around fast, affordable, and electric. Whether you're commuting, exploring, taking in the scenery or just riding for fun, Skootel gives you access to shared electric scooters in key cities, all through a seamless app experience. Ride solo or bring friends with our Group Ride feature. Move differently with Skootel! HOW SKOOTEL WORKS 1. Download and Sign Up: Create your account in seconds and start exploring available Skootels near you. 2. Unlock and Ride: Scan the QR code on any available Skootel to unlock and start your ride. 3. Park and End Your Ride: When you’re done, park in any authorized zone and end the ride directly in the app. KEY FEATURES Ride Passes = BIG Savings Pick from a variety of Unlimited Ride Passes and ride as much as you want.The more you ride, the more you save—simple, seamless, and budget-friendly. ATH Móvil Payments Pay with ATH Móvil. No credit card required.Flexible and local, just how Puerto Rico rides. Group Rides Add up to 4 riders per trip - perfect for friends, family, or tourists. Each rider gets their own Skootel! Real-Time Map View See vehicle availability, battery level, and speed zones before you ride. Integrated Wallet & Local Payments Top up easily with ATH Móvil, credit and debit cards, and manage your balance in-app. Ride Zones & Safety Alerts Get visual alerts for Slow Zones, No-Parking areas, and Restricted Zones. Feel free to explore the app for more exciting features! RIDE SMART, RIDE GREEN Use streets & bike lanes, not sidewalks Park away from ramps & driveways Wear a helmet Respect traffic laws & others Join thousands of Skootel riders making smarter trips every day.With Skootel, getting around is simple, safe, fun and emissions-free.

Screenshots

VIHail4 screens
Skootel4 screens

Verdict

The call

The clearest difference is rating: Skootel at 4.9 against VIHail's 3.2. Skootel also leads on ratings volume (5.4K vs 59) and iOS requirement (14.4 vs 17.6). VIHail's advantage is monetization model (free vs free with in-app purchases). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Skootel holds the better App Store score, 4.9 against 3.2. That said, the two scores are not equally well evidenced: Skootel has 5.4K ratings behind it against 59, so its average is the more settled of the two. Written reviews point the same way: 50% of VIHail's written reviews are positive against 52% of Skootel's.

UpkeepUpdate frequency

VIHail ships an update every 8 months, Skootel every 4 months. The most recent releases landed on November 5, 2026 and November 8, 2026 respectively.

Scorecard4 real differences · 6 level
VIHail versus Skootel: the parameters behind the verdict, then further details
ParameterVIHailSkootel
PriceFreeFree
Rating3.2 (59 ratings)4.9 (5.4K ratings) — better
Positive reviews50.0% of reviews51.5% of reviews — better
Number of ratings595.4K — better
Update frequencyEvery 8 monthsEvery 4 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS17.614.4 — better
Further details — not scored
Size30 MB60 MB
Age rating4+17+
DeveloperVI Hail, LLCForward Thinking LLC

Customer experience

VIHail

All ratings31 ratings
Positive54.8%
Neutral0.0%
Negative45.2%
Written reviews28 reviews
Positive50.0%
Neutral7.1%
Negative42.9%

Skootel

All ratings2,140 ratings
Positive97.4%
Neutral0.9%
Negative1.7%
Written reviews33 reviews
Positive51.5%
Neutral3.0%
Negative45.5%

Bugs and requests

VIHail

Not enough reviews yet to summarise bugs or requests.

Skootel

Reported bugs

2 issues
  • Immediate shutdown of scooter during group ride
  • Issues with app functionality and connectivity

Requested features

2 requests
  • Better location tracking
  • Improved payment options

In-app purchases

None

VIHail

No in-app purchases

None

Skootel

No in-app purchases

Questions

Is VIHail free?
VIHail is free to download, with no in-app purchases.
Is Skootel free?
Skootel is free to download, with no in-app purchases.
Which has better reviews, VIHail or Skootel?
Skootel is rated higher. VIHail averages 3.2 out of 5 from 59 ratings, while Skootel averages 4.9 from 5.4K ratings.
Do VIHail or Skootel have ads?
Neither VIHail nor Skootel shows ads.
Which is updated more often, VIHail or Skootel?
VIHail ships an update every 8 months, and Skootel every 4 months. Most recently, VIHail was updated on November 5, 2026 and Skootel on November 8, 2026.

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