Comparison

Optum vs Scream Score

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Optum

Manage your health journey with personalized support. Find providers, schedule appointments, access your health information, and connect with care professionals for guidance. Securely store your data and maximize your benefits.

Highlights
  • Personalized health tracking
  • Provider search and scheduling
  • Appointment management
  • Access to health information
  • Secure messaging with care team
  • Benefit and program access
Features
Read full description

Personalized for you Optum knows that no two people are alike. That you and your health goals are unique. That’s why the Optum app is designed to be your go-to resource for staying on track with your individual health needs. • Convenient scheduling: Find the providers you’re looking for, from primary care physicians (PCPs) to specialists. Depending on your eligibility, you may see provider availability and make and manage appointments to get the care you need. • At your fingertips: Enjoy easy access to all your health information, important updates, and eligible benefits and programs, right from your home screen. • Help when you need it: Message, chat or call nurses and other caring professionals who can help you navigate your health care needs and questions. • Secure access: Feel confident knowing that the Optum app stores all your personal health data safely on your device. Easy access to your eligible benefits  Optum offers a variety of benefits and services, designed for what you need. You may have access to: Guided support: • A dedicated team of Care Guides, nurses, wellness coaches and specialists who can provide tailored assistance and clear, compassionate answers to your questions. • Timely help via chat or phone for finding a doctor, coordinating care, saving on prescriptions and navigating claims. • Expert guidance and personalized recommendations to help you maximize your benefits, manage your health and achieve your individual goals. Seamless health management: • Comprehensive care enabling you to easily access your electronic medical records, see test results, make and manage appointments and handle prescriptions from your device. • Secure messaging with your care team for help with scheduling, test results, refills and other health-related questions. The Optum app connects all the dots in your individual health care journey, providing you with the information you need when you need it. Enjoy peace of mind knowing that Optum is by your side, guiding you to the right care. Download the app today and take control of your health. This experience is provided at no additional cost as part of your health benefits or care you receive. This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend specific treatment and are not a substitute for your doctor’s care. Please discuss with your doctor how the information provided may be right for you. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time. © 2024 Optum, Inc. All rights reserved. Optum® is a registered trademark of Optum, Inc. in the U.S. and other jurisdictions. All other brand or product names are trademarks or registered marks of the property of their respective owners. Optum is an equal opportunity employer.

About

Scream Score

Measure audience reactions to entertainment using your Apple Watch. Track real-time engagement, fear, and excitement to understand immersion levels. Compete with friends or gain insights for experience owners.

Highlights
  • Measure audience reactions
  • Track real-time engagement
  • Monitor fear and excitement levels
  • Compete with friends
  • Gain insights for experience owners
  • Integrates with Apple Watch
Features
Read full description

Introducing the Scream Score app – your ultimate tool for measuring audience reactions to any entertainment experience! The Scream Score app pairs with your Apple Watch to track real-time engagement, fear levels, and excitement, letting you see just how immersed you are in an experience. Using cutting-edge technology and decades of research, Scream Score captures your reactions moment-by-moment, whether you're enjoying a haunted house, an intense thriller, an art experience, or a thrilling amusement ride. Want to add some fun competition? The app allows you to challenge your friends and family to see who was the most scared, thrilled, or captivated during the experience! Compare your scores and see who handled the suspense best. For experience owners, Scream Score provides invaluable insights, giving you the ability to monitor audience reactions in real time. Discover which moments have the most impact and adjust your offerings based on real audience data to make every experience even more relevant and memorable. Download Scream Score now and see just how immersive your entertainment can be!

Screenshots

Optum4 screens
Scream Score4 screens

Verdict

The call

The clearest difference is rating: Scream Score at 5.0 against Optum's 4.4. Optum's advantage is ratings volume (13K vs 2) and update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Scream Score holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Optum has 13K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Optum ships an update every 3 weeks, Scream Score every 2 months. The most recent releases landed on October 20, 2026 and October 19, 2026 respectively.

Scorecard4 real differences · 7 level
Optum versus Scream Score: the parameters behind the verdict, then further details
ParameterOptumScream Score
PriceFreeFree
Rating4.4 (13K ratings)5.0 (2 ratings) — better
Positive reviews16.4% of reviews—
Number of ratings13K — better2
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#201 — better—
DevicesiPhoneiPhone, Apple Watch — better
Requires iOS16.6 — better17.0
Further details — not scored
Size187 MB105 MB
Age rating17+9+
DeveloperOptum Inc.Immerse Universe LLC

Customer experience

Optum

All ratings13,418 ratings
Positive85.2%
Neutral3.0%
Negative11.8%
Written reviews269 reviews
Positive16.4%
Neutral8.2%
Negative75.5%

Scream Score

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Optum

Reported bugs

20 issues
  • Login redirects to download app screen despite being logged in
  • Buttons trigger authentication loop instead of loading content
  • Loading screen stuck indefinitely with no exit option
  • Internal server errors on messages, medications, and appointments
  • MyChart connection failures with 'unable to connect' messages
Show 15 more
  • App crashes on startup with WiFi proxy error
  • Reply button hidden behind bottom banner
  • Test results notification sent but results unavailable
  • Messages not appearing despite notification received
  • Blank screens when accessing appointments
  • App hangs when navigating between pages
  • Inconsistent login state across sessions
  • Referral information not loading or displaying
  • Test results partially cut off or unreadable
  • Unable to log out without force closing app
  • E-check-in blocked by excessive health conditions
  • Messaging character count not displayed at top
  • Old data pulling forward from previous app
  • Provider information not migrating from old app
  • Ad blocker incompatibility preventing login

Requested features

15 requests
  • Native MyChart app instead of embedded version
  • Expanded character limit for doctor messages
  • Better referral information display with contact details
  • Downloadable test results and referral letters
  • Improved appointment scheduling interface
Show 10 more
  • Direct doctor contact without call center routing
  • Vitals history tracking and display
  • Touch ID/biometric authentication support
  • Better form validation and county selection
  • Printable documents from app
  • Nurse or doctor chat for symptom assessment
  • Insurance information update capability
  • Better notification system for messages
  • Improved accessibility for seniors
  • Tutorial or help documentation

Scream Score

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Optum

No in-app purchases

None

Scream Score

No in-app purchases

Questions

Is Optum free?
Optum is free to download, with no in-app purchases.
Is Scream Score free?
Scream Score is free to download, with no in-app purchases.
Which has better reviews, Optum or Scream Score?
Scream Score is rated higher. Optum averages 4.4 out of 5 from 13K ratings, while Scream Score averages 5.0 from 2 ratings.
Do Optum or Scream Score have ads?
Neither Optum nor Scream Score shows ads.
Which is updated more often, Optum or Scream Score?
Optum ships an update every 3 weeks, and Scream Score every 2 months. Most recently, Optum was updated on October 20, 2026 and Scream Score on October 19, 2026.

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