Comparison

Zoho Connect vs Freshsales

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zoho Connect

Facilitate team collaboration and communication with a customizable platform. Share ideas, manage tasks, and organize events to enhance productivity and knowledge sharing.

Highlights
  • Customizable dashboard
  • Post announcements and share ideas
  • Topic-based discussions
  • Schedule events and set reminders
  • Create, assign, and track tasks
  • Secure document sharing
Features
Read full description

Description Zoho Connect: Collaboration and Communication at its best! The Zoho Connect app is better than ever, featuring exciting advancements and bug fixes for a smoother collaborative experience. Get started with sample data Explore each Connect app with pre-filled sample data—learn how everything works without entering your own content. Key features: • Customizable dashboard for a quick view of posts, tasks, and more. • Post announcements, ask questions, and share ideas in feeds to keep everyone informed. • Start topic-based discussions to brainstorm or address recurring questions. • Schedule events and set reminders to stay organized. • Create, assign, and track tasks with due dates and checklists. • Securely share and access confidential documents with team. Why Zoho Connect? Zoho Connect lets you achieve clear communication, better productivity, centralized knowledge, and customizable tools, all in one platform. Hope you'd love using Connect!

About

Freshsales

Manage your sales pipeline and customer relationships on the go with this cloud-based CRM. Access contact details, schedule appointments, make calls, send emails, and update deal stages directly from your mobile device. All changes sync automatically with the web application.

Highlights
  • Built-in phone and email
  • Event tracking
  • Contact scoring
  • Sales automation
  • Calendar management
  • Offline access
Features
Read full description

Freshsales is a cloud-based customer relationship management (CRM) solution. It comes with built-in phone and email, event tracking, contact scoring, automation, and integrations with a variety of apps. The Freshsales mobile app for iOS makes it easy for you to access your customer data and track your sales pipeline on your favorite Apple device, wherever you are. From the home page, get quick context into your tasks and appointments for the day. Use the in-app calendar to manage your appointments. Also, access Google Maps right from the app and even book an Uber to the location of your meeting. Plus you can add contacts, accounts, and deals, make phone calls, send emails, and change deal stages on the mobile app. All edits are automatically synced with your Freshsales web app, so your customer data is always up to date. You can also use this app offline. Users from Freshsales, Freshsales Classic, and Freshsales Suite on the web can use this mobile app.

Screenshots

Zoho Connect4 screens
Freshsales4 screens

Verdict

The call

The clearest difference is rating: Freshsales at 4.5 against Zoho Connect's 2.9. Freshsales also leads on ratings volume (525 vs 34) and review sentiment (23% vs 11%). Zoho Connect's advantage is monetization model (free vs freemium). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Freshsales holds the better App Store score, 4.5 against 2.9. That said, the two scores are not equally well evidenced: Freshsales has 525 ratings behind it against 34, so its average is the more settled of the two. Written reviews point the same way: 11% of Zoho Connect's written reviews are positive against 23% of Freshsales's.

UpkeepUpdate frequency

Zoho Connect ships an update every 3 weeks, Freshsales every 2 weeks. The most recent releases landed on October 28, 2026 and October 29, 2026 respectively.

Scorecard4 real differences · 6 level
Zoho Connect versus Freshsales: the parameters behind the verdict, then further details
ParameterZoho ConnectFreshsales
PriceFreeFree
Rating2.9 (34 ratings)4.5 (525 ratings) — better
Positive reviews11.1% of reviews23.3% of reviews — better
Number of ratings34525 — better
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size144 MB85 MB
Age rating4+4+
DeveloperZoho CorporationFRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Customer experience

Zoho Connect

All ratings34 ratings
Positive44.1%
Neutral8.8%
Negative47.1%
Written reviews54 reviews
Positive11.1%
Neutral18.5%
Negative70.4%

Freshsales

All ratings523 ratings
Positive86.4%
Neutral4.4%
Negative9.2%
Written reviews60 reviews
Positive23.3%
Neutral18.3%
Negative58.3%

Bugs and requests

Zoho Connect

Not enough reviews yet to summarise bugs or requests.

Freshsales

Reported bugs

13 issues
  • App crashes on launch or during use
  • White screen appears after login
  • Unable to scroll through full contact/lead lists
  • Email jumping and scrolling issues
  • Landscape mode not functioning properly
Show 8 more
  • Contact Activities section causes crashes
  • Error 500 when using customized sales activities
  • Keyboard accessibility issues in portrait mode
  • Server errors preventing app functionality
  • Notification settings not accessible
  • Inability to delete emails from app
  • Call quality issues with integrated calling
  • Reporting data sync delays and inaccuracies

Requested features

12 requests
  • Business card reader functionality
  • Push notifications for SMS messages
  • Multiple phone numbers per contact
  • Bulk delete/edit operations for tasks
  • Email viewing and management within app
Show 7 more
  • iPhone X and modern device optimization
  • iPad landscape mode support
  • Customizable alert tones
  • Better Google Chrome compatibility
  • Contact integration with phone's native contacts
  • Geolocation tracking for contacts and deals
  • Google Drive integration

In-app purchases

None

Zoho Connect

No in-app purchases

None

Freshsales

No in-app purchases

Questions

Is Zoho Connect free?
Zoho Connect is free to download, with no in-app purchases.
Is Freshsales free?
Freshsales is free to download, with no in-app purchases.
Which has better reviews, Zoho Connect or Freshsales?
Freshsales is rated higher. Zoho Connect averages 2.9 out of 5 from 34 ratings, while Freshsales averages 4.5 from 525 ratings.
Do Zoho Connect or Freshsales have ads?
Neither Zoho Connect nor Freshsales shows ads.
Which is updated more often, Zoho Connect or Freshsales?
Zoho Connect ships an update every 3 weeks, and Freshsales every 2 weeks. Most recently, Zoho Connect was updated on October 28, 2026 and Freshsales on October 29, 2026.

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