Comparison

LiveSafe vs CSC Service

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

LiveSafe

Communicate directly with community safety officials via text, picture, video, and audio. Share your location during emergencies and virtually walk friends home. Access safety resources and a safety map.

Highlights
  • Two-way communication with safety officials
  • Discreet reporting via text, picture, video, audio
  • SafeWalk virtual escort
  • Location sharing during emergencies
  • Access to safety resources
  • Safety map
Read full description

LiveSafe enables direct and discreet two-way communication with your community safety officials using text, picture, video, and audio. It also lets you virtually walk your friends and family home with SafeWalk. Plus much more!​:​ • Request a SafeRide (if offered by your community)​ • Location ​sharing during emergencies • Access to safety resources and phone numbers • Safety map with key safety locations to keep you “in the know” PLEASE READ CAREFULLY: DO NOT USE THIS APPLICATION TO REPORT REAL-TIME EMERGENCIES IF YOUR LOCAL POLICE ORGANIZATION IS NOT LISTED IN THE ORGANIZATIONS SCREEN IN THE APP. Reports will not be immediately received by police or emergency authorities until LiveSafe coordinates with authorities to enable delivery of reports. Should an emergency arise, always dial 911. Continued use of GPS running in the background can dramatically decrease battery life. Law enforcement agencies interested in directly receiving their local crime tips in real-time via the LiveSafe Command Dashboard are encouraged to contact LiveSafe via email at support.livesafe@vectorsolutions.com or by visiting support.vectorlivesafe.com DISCLAIMER: By downloading this application, you understand and agree to these terms: The LiveSafe application may not be linked or connected to your local police, medical, or law-enforcement authority as of yet. By using this application at this time, you will not be assisted for any and all emergencies or crime-reports submitted unless your local authorities have integrated with LiveSafe. Please check with your local authorities to see if they are integrated with LiveSafe to receive your reports. Should an emergency arise, always dial 911. THE PUBLISHER OF THE APPLICATION AND ANY AFFILIATES, PARTNERS, AGENTS, OR EMPLOYEES OF LIVESAFE SHALL HAVE NO LIABILITY NOR RESPONSIBILITY TO ANY PERSON OR ENTITY WITH RESPECT TO ANY PART OF THE APPLICATION INCLUDING BUT NOT LIMITED TO DOWNLOADING, USE, CRIME REPORTING, AND EXPECTATIONS OF SAFETY AND SECURITY. This app may use your location even when it isn’t open, which can decrease device battery life.

About

CSC Service

Easily submit service requests for laundry, air, and other equipment nationwide. Scan a barcode or type in the license plate to report issues quickly. No account or location details are needed, and you can opt-in for status updates.

Highlights
  • Submit service requests
  • Scan equipment barcode
  • Type license plate number
  • Preset problem descriptions
  • Optional status updates
Read full description

Quickly request service for any CSC ServiceWorks (formerly Coinmach or Mac-Gray) laundry, air (branded AIR-serv or XactAir), and other equipment nationwide. No account required. Service requests allow us to rapidly dispatch technicians, accelerating repair times so equipment works when you and others need it. • No account required • No need to provide location details for the equipment • Use your phone’s camera to scan the barcode of the equipment License Plate sticker • Or, type in the License Plate • Pick from preset problem descriptions for the equipment you’re reporting • Optionally, choose to receive email or text messages about the status of the request Use this app to submit a service request for any equipment with a CSC ServiceWorks License Plate sticker. Please note, if you are using a CSCPay Mobile or CSC GO laundry room, consider using the CSCPay Mobile or CSC GO mobile apps to report service. If you need to report a fire, gas leak or any other life-threatening emergency, dial 911 immediately.

Screenshots

LiveSafe4 screens
CSC Service4 screens

Verdict

The call

The clearest difference is rating: LiveSafe at 2.8 against CSC Service's 1.9. LiveSafe also leads on update cadence (every 6 weeks vs every 7 months) and ratings volume (336 vs 41). CSC Service's advantage is iOS requirement (13.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

LiveSafe holds the better App Store score, 2.8 against 1.9. That said, the two scores are not equally well evidenced: LiveSafe has 336 ratings behind it against 41, so its average is the more settled of the two. Written reviews point the same way: 23% of LiveSafe's written reviews are positive against 14% of CSC Service's.

UpkeepUpdate frequency

LiveSafe ships an update every 6 weeks, CSC Service every 7 months. Both last shipped on October 17, 2026.

Scorecard5 real differences · 5 level
LiveSafe versus CSC Service: the parameters behind the verdict, then further details
ParameterLiveSafeCSC Service
PriceFreeFree
Rating2.8 (336 ratings) — better1.9 (41 ratings)
Positive reviews22.9% of reviews — better14.3% of reviews
Number of ratings336 — better41
Update frequencyEvery 6 weeks — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPod — better
Requires iOS18.013.0 — better
Further details — not scored
Size123 MB16 MB
Age rating12+4+
DeveloperLiveSafe, Inc.CSC ServiceWorks Holdings, INC.

Customer experience

LiveSafe

All ratings336 ratings
Positive40.2%
Neutral8.6%
Negative51.2%
Written reviews70 reviews
Positive22.9%
Neutral4.3%
Negative72.9%

CSC Service

All ratings41 ratings
Positive19.5%
Neutral2.4%
Negative78.0%
Written reviews21 reviews
Positive14.3%
Neutral0.0%
Negative85.7%

Bugs and requests

LiveSafe

Reported bugs

12 issues
  • Cannot get past login screen with persistent 'oops' errors
  • Password reset emails not being received
  • Unable to add organization - endless error messages
  • App crashes immediately upon opening
  • Verification code entry field not appearing after SMS sent
Show 7 more
  • SafeWalk feature incorrectly reporting arrival before actually reaching destination
  • Keyboard positioned off-screen in survey forms
  • Survey form selecting wrong answers (yes instead of no)
  • Login button grayed out when using Apple Keychain saved passwords
  • App silently logging out users during updates
  • Privacy policy page fails to load
  • Escort request not being received by security (1+ hour wait)

Requested features

9 requests
  • Apple Watch compatibility
  • Dropdown menu for frequently entered information (names, emails)
  • Larger fonts and better contrast on survey results screen
  • Recent entries history for quick access
  • Ability to set multiple office locations
Show 4 more
  • Improved response time indicators for reports
  • Option to disable location tracking
  • Better keyboard positioning in forms
  • Persistent survey results display in app

CSC Service

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

LiveSafe

No in-app purchases

None

CSC Service

No in-app purchases

Questions

Is LiveSafe free?
LiveSafe is free to download, with no in-app purchases.
Is CSC Service free?
CSC Service is free to download, with no in-app purchases.
Which has better reviews, LiveSafe or CSC Service?
LiveSafe is rated higher. LiveSafe averages 2.8 out of 5 from 336 ratings, while CSC Service averages 1.9 from 41 ratings.
Do LiveSafe or CSC Service have ads?
Neither LiveSafe nor CSC Service shows ads.
Which is updated more often, LiveSafe or CSC Service?
LiveSafe ships an update every 6 weeks, and CSC Service every 7 months. Most recently, LiveSafe was updated on October 17, 2026 and CSC Service on October 17, 2026.

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