BCBSTN vs Novus PHR
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BCBSTN
Access your health plan information, find care providers, and manage your benefits with this app. It offers quick login, live chat support, and digital ID cards for convenient healthcare management.
- Faster login with Touch/Face ID
- Live online chat support
- All plan coverage and costs in one place
- Digital Member ID card
- Find care providers and costs
- Easy telehealth access
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The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it. With our fresh, user-friendly design you now get: + Faster Login: Touch and Face ID login means no password memorizing + Live Online Chat: Get help from a live agent on your care team + All Your Details in One Place: All your plan coverage and costs are front and center + Digital ID Card: See and share your Member ID card with a single tap + Find Care and Costs: Find providers near you and how much you might pay for their care + Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.
Novus PHR
This application serves as a communication platform for patients of Novus Behavioral Health. It simplifies self-care management and enhances patient engagement with their treatment.
- Patient communication tool
- Self-care management
- Enhanced patient engagement
- Designed for Novus Behavioral Health
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A communication tool for specially designed for Novus Behavioral Health patients. Self care made easy.
Screenshots
Verdict
The clearest difference is rating: Novus PHR at 5.0 against BCBSTN's 2.4. BCBSTN's advantage is update cadence (every 2 months vs every 50 months) and ratings volume (373 vs 5). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Novus PHR holds the better App Store score, 5.0 against 2.4. That said, the two scores are not equally well evidenced: BCBSTN has 373 ratings behind it against 5, so its average is the more settled of the two.
BCBSTN ships an update every 2 months, Novus PHR every 50 months. The most recent releases landed on October 19, 2026 and October 7, 2026 respectively.
| Parameter | BCBSTN | Novus PHR |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (373 ratings) | 5.0 (5 ratings) — better |
| Positive reviews | 14.5% of reviews | — |
| Number of ratings | 373 — better | 5 |
| Update frequency | Every 2 months — better | Every 50 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #199 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.4 | 13.0 — better |
| Further details — not scored | ||
| Size | 66 MB | 46 MB |
| Age rating | 4+ | 17+ |
| Developer | BlueCross BlueShield of Tennessee | Novus Behavioral Health Inc |
Customer experience
BCBSTN
Novus PHR
Bugs and requests
BCBSTN
Reported bugs
4 issues- Cannot enter login information
- App entirely non-functional
- Verification code entry not working
- Keyboard issues on login screen
Requested features
4 requests- Add Face ID or fingerprint login
- Improve provider search and filtering
- Allow adding medical history
- Fix digital ID card integration
Novus PHR
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BCBSTN
No in-app purchases
Novus PHR
No in-app purchases
