Reliant vs MyOncor
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Reliant
Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.
- Track electricity, solar, and EV usage
- Remote Nest thermostat control
- Bill payment and management
- Account alerts and notifications
- Prepaid fund management
- Account plan management
- 24/7 customer support
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The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.
MyOncor
Manage your electricity service with ease. Report outages, track restoration times, and request new service for construction projects. Stay informed with real-time updates and safety information.
- Report power outages
- Track outage status and restoration times
- Manage new service requests
- Access builder and developer resources
- View real-time Oncor news and safety information
- Receive energy efficiency tips
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More power at your fingertips. With MyOncor, customers can instantly access their account and report outages, manage new service requests and receive real-time updates from Oncor. Features include: REPORT OUTAGES • Report power outage and street light issues. • Check your current outage status and your outage history. • Track estimated restoration times quickly from your mobile device. • View outage information using current location or Google Maps. MANAGE NEW SERVICE REQUESTS • Start and track new service for your construction project • Manage multiple properties and locations • Access builder and developer resources REAL-TIME ONCOR NEWS UPDATES • Read articles from Oncor’s blog, The Wire • Find important safety information to keep you and your family safe before, after and during severe weather • Receive energy efficiency tips to help manage your energy consumption and save on your electric bill • Stay up-to-date with Oncor social media accounts *To use MyOncor, you must be a customer in the Oncor Electric Delivery service territory.
Screenshots
Verdict
The clearest difference is rating: Reliant at 4.9 against MyOncor's 2.8. Reliant also leads on review sentiment (46% vs 20%) and ratings volume (20K vs 187). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Reliant holds the better App Store score, 4.9 against 2.8. That said, the two scores are not equally well evidenced: Reliant has 20K ratings behind it against 187, so its average is the more settled of the two. Written reviews point the same way: 46% of Reliant's written reviews are positive against 20% of MyOncor's.
Both ship on a similar rhythm, roughly every 5 weeks. The most recent releases landed on October 17, 2026 and October 14, 2026 respectively.
| Parameter | Reliant | MyOncor |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (20K ratings) — better | 2.8 (187 ratings) |
| Positive reviews | 46.0% of reviews — better | 20.0% of reviews |
| Number of ratings | 20K — better | 187 |
| Update frequency | Every 5 weeks | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.6 — better | 26.0 |
| Further details — not scored | ||
| Size | 204 MB | 168 MB |
| Age rating | 4+ | 4+ |
| Developer | Reliant Energy Retail Holdings, LLC | Oncor Electric Delivery Company LLC |
Customer experience
Reliant
MyOncor
User reviews
Reliant
From 20K App Store ratingsWhat we love
- 💳 Easy payment process
- 🔍 Detailed usage information
- 📱 Convenient mobile app
- 👍 User-friendly interface
- 🤝 Reliable service
Room to improve
- 🐛 Frequent app crashes and bugs
- ⏱️ Slow app performance
- 💰 Increasing electricity costs
- 🔒 Login and security issues
- 📉 Inaccurate usage data
MyOncor
From 187 App Store ratingsWhat we love
- 👍 Easy to use (for some)
- 💡 Streamlined outage reporting (for some)
- 🚀 Fast updates (for some)
- 👍 User-friendly interface (for some)
- 💡 Informative content (for some)
Room to improve
- 🐛 Crashes and freezes frequently
- 🐛 App is buggy and not ready
- 🐛 Does not work when needed most
- 🐛 Slow to load information
- 🐛 Cannot add address or provider
Bugs and requests
Reliant
Reported bugs
5 issues- Login screen freezes
- Inability to make payments through the app
- Incompatibility with certain mobile devices
- Inconsistent app behavior across platforms
- Syncing issues with Nest thermostats
Requested features
5 requests- Ability to save payment information
- Improved app stability and reliability
- Expanded usage tracking and analytics
- Seamless integration with smart home devices
- Better communication on service changes
MyOncor
Reported bugs
35 issues- App crashes frequently
- App freezes often
- App does not work during outages
- Slow loading times for outage maps and chat
- Cannot add address or retail provider
Show 30 moreShow fewer
- Outage reporting fails with incorrect billing entity information
- App forces use of vendor's data mining browser
- Databases appear to be never updated
- App does not remember user information after updates
- App requires updates during critical outages
- App fails to download
- App is frozen and cannot be deleted/reloaded
- Cannot report outages
- Address not found errors
- App does not load any data, redirects to blank page
- Last update broke the app
- App opens to a white screen and nothing else
- App shows invalid information errors during signup
- App does not work at all or is confusing
- App only works when it wants to
- App is not compatible with older iOS versions
- App breaks Siri if Speech Recognition Access is enabled
- App setup is convoluted and locks up
- Cannot add location due to confirmation errors
- App does not remember user credentials
- Cannot select power retailer
- App does not work anymore
- App forces users to use a data mining browser
- App databases are outdated
- Providers are not in the system
- Billing entity information submitted is incorrect
- App does not allow profile building
- App does not have auto input like other apps
- Users have to guess their provider
- App is not as good as it used to be
Requested features
57 requests- Add auto input for saved info
- Improve provider selection process
- Allow users to add their own providers
- Make outage maps load faster
- Ensure app works offline or with low connectivity
Show 52 moreShow fewer
- Allow app to use configured default browser
- Update databases regularly
- Improve app performance during high demand
- Provide estimated time of restoration
- Allow users to report outages without issues
- Fix app crashes and freezes
- Make app compatible with older devices
- Allow users to report outages during an outage
- Fix the submit feature for outage reports
- Improve the UI/UX
- Allow users to update the app easily
- Fix issues with speech recognition access
- Allow more than 24 ESDI locations
- Provide a direct link to the app store instead of Sharepoint
- Fix issues with reporting outages
- Improve the app's ability to remember user information
- Allow users to select their power retailer
- Fix the white screen issue on launch
- Improve error handling for invalid information
- Fix the app not loading any data
- Ensure updates do not break the app
- Simplify the setup process
- Allow users to add their location
- Fix the app not remembering user credentials
- Allow users to select their power provider
- Fix the app not working anymore
- Stop forcing users to use a data mining browser
- Update the app's databases
- Add missing providers to the system
- Fix the billing entity information error
- Enable profile building
- Add auto-input functionality
- Improve the provider guessing mechanism
- Restore previous functionality
- Add dark mode
- Improve outage map functionality on smartphones
- Allow users to report outages without issues
- Fix the app not loading any data
- Ensure updates do not break the app
- Simplify the setup process
- Allow users to add their location
- Fix the app not remembering user credentials
- Allow users to select their power provider
- Fix the app not working anymore
- Stop forcing users to use a data mining browser
- Update the app's databases
- Add missing providers to the system
- Fix the billing entity information error
- Enable profile building
- Add auto-input functionality
- Improve the provider guessing mechanism
- Restore previous functionality
In-app purchases
Reliant
No in-app purchases
MyOncor
No in-app purchases
Questions
Is Reliant free?
Is MyOncor free?
Which has better reviews, Reliant or MyOncor?
Do Reliant or MyOncor have ads?
Which is updated more often, Reliant or MyOncor?
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