Reliant vs My Cirro
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Reliant
Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.
- Track electricity, solar, and EV usage
- Remote Nest thermostat control
- Bill payment and management
- Account alerts and notifications
- Prepaid fund management
- Account plan management
- 24/7 customer support
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The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.
My Cirro
Manage your energy account on the go. Pay bills, view usage, and access plan details. Compare energy trends and costs with interactive tools.
- Pay bills and view balance
- Manage Auto Pay and Paperless Billing
- View plan details and shop for new plans
- Compare energy usage trends
- Access billing and payment history
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Available for Texas Customers only. The Cirro Energy App makes it simple for you to stay connected to your energy on the go. You can easily manage your account anytime, anywhere, to do things like pay your bill and access your energy usage and plan details. Key features and benefits: • Access billing features that let you pay your bill, check your balance and review billing and payment history. • Manage account services like Auto Pay, Average Billing and Paperless Billing. • View plan details and important documents, and shop for a new plan. • Use interactive bar graphs and heat maps to compare usage information when it comes to trends, costs and weather impact.
Screenshots
Verdict
The clearest difference is ratings volume: Reliant at 21K against My Cirro's 928. Reliant also leads on update cadence (every 4 weeks vs every 2 months). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Reliant against 4.8 for My Cirro. That said, the two scores are not equally well evidenced: Reliant has 21K ratings behind it against 928, so its average is the more settled of the two. Written reviews are what separate them: 45% of Reliant's written reviews are positive against 38% of My Cirro's.
Reliant ships an update every 4 weeks, My Cirro every 2 months. The most recent releases landed on October 27, 2026 and October 23, 2026 respectively.
| Parameter | Reliant | My Cirro |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (21K ratings) — better | 4.8 (928 ratings) |
| Positive reviews | 45.5% of reviews — better | 37.5% of reviews |
| Number of ratings | 21K — better | 928 |
| Update frequency | Every 4 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.6 | 16.6 |
| Further details — not scored | ||
| Size | 233 MB | 59 MB |
| Age rating | 4+ | 4+ |
| Developer | Reliant Energy Retail Holdings, LLC | US RETAILERS LLC |
Customer experience
Reliant
My Cirro
User reviews
Reliant
From 21K App Store ratingsWhat we love
- 💳 Easy payment process
- 🔍 Detailed usage information
- 📱 Convenient mobile app
- 👍 User-friendly interface
- 🤝 Reliable service
Room to improve
- 🐛 Frequent app crashes and bugs
- ⏱️ Slow app performance
- 💰 Increasing electricity costs
- 🔒 Login and security issues
- 📉 Inaccurate usage data
My Cirro
From 928 App Store ratingsWhat we love
- 💡 Easy to use app
- 💡 Useful for tracking energy usage
- 👍 Provides clear charts and graphs
Room to improve
- 🐛 App is consistently broken and not working
- 🐛 Login issues and errors
- ⚠️ Overcharging and billing issues
- ⚠️ Slow and unresponsive app
Bugs and requests
Reliant
Reported bugs
5 issues- Login screen freezes
- Inability to make payments through the app
- Incompatibility with certain mobile devices
- Inconsistent app behavior across platforms
- Syncing issues with Nest thermostats
Requested features
5 requests- Ability to save payment information
- Improved app stability and reliability
- Expanded usage tracking and analytics
- Seamless integration with smart home devices
- Better communication on service changes
My Cirro
Reported bugs
3 issues- Login error 9
- App freezes on loading screen
- Multiple accounts issue
Requested features
2 requests- Remove inactive accounts from login
- Improve customer support responsiveness
In-app purchases
Reliant
No in-app purchases
My Cirro
No in-app purchases
Questions
Is Reliant free?
Is My Cirro free?
Which has better reviews, Reliant or My Cirro?
Do Reliant or My Cirro have ads?
Which is updated more often, Reliant or My Cirro?
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