NZHL Mobile Banking vs AMI
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NZHL Mobile Banking
Manage your finances, accounts, and cards on the go. This app allows you to view balances, transfer money, pay bills, and secure your accounts with advanced features. It offers convenient banking services from your mobile device.
- View account balances and transaction history
- Transfer money and pay bills
- Manage payees and tax payments
- Refix home loans and switch rates
- Set up Apple Pay and manage cards
- Secure login with PIN or biometrics
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Welcome to your closest branch. Get it done online, no matter where you are, with the NZHL Mobile Banking app. This is banking at your fingertips. STAY ON TOP OF YOUR FINANCES • View account balances and search your transaction history • Set up Quick Balance and add widgets to your home screen, or on watchOS to get your balances at a glance without having to login. • Pay your bills or transfer money to family, friends and others • Manage your payees • Pay tax directly to IRD • You can refix your home loan or switch to a variable rate when it's up for renewal MANAGE YOUR ACCOUNT • Change or reset your password • Update your KeepSafe questions • Update your contact and tax details • Send a message using SecureMail • Personalise your accounts with your favourite photos. MANAGE YOUR CARDS • Set up Apple Pay and pay with your phone anywhere contactless is accepted • Set or change a PIN on your cards • Block or unblock your cards • Replace your lost, stolen and damaged cards • Cancel your EFTPOS and Visa Debit Cards APPLY OR OPEN • Order an EFTPOS or Visa Debit Card SECURE BANKING • It’s safe, secure, and backed by our internet banking guarantee • Securely access your account with a PIN code or biometric with Touch ID and Face ID on supported devices or • Log in with your Internet Banking password • KeepSafe and two factor authentication provide an extra layer of security GET STARTED Our mobile app is free to download and easy to set up, you just need to be a NZHL customer. If you need more information about setting up or using our mobile app, you’ll find answers to frequently asked questions here - https://www.kiwibank.co.nz/contact-us/support-hub/mobile-app/common-questions/ Please let us know what you think about the NZHL Mobile Banking app under the Contact Us menu in the app.
AMI
Manage your insurance policies, make claims, and get new quotes quickly and easily. Access all your policy documents and payment options in one convenient place, anytime, anywhere. Features faster login options for seamless access.
- 24/7 insurance management
- Faster login (PIN/Face ID)
- Online claim submission and tracking
- Payment management
- View policy information and documents
- Get new quotes in 2 minutes
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About this app Your AMI insurance anytime, anywhere. With the AMI app, we’re here for you 24/7. Manage your insurance with faster log in using a PIN or face ID. Make a claim online Starting your claim is easy in the app. If you need to claim on your car, home or contents insurance, you can start a draft, make a claim, and check your claim’s progress every step of the way. Easily manage your payments Make a payment for your policy straight from the app. Or if you have a recurring payment, you can manage that in the app too. All your policies in one place View your policy information and documents in the app. You can see what you’re covered for at any time. And choose to get your insurance documents by email or by post. Get a quote Get a new quote in 2 minutes. Or find an existing car quote and pick up where you left off.
Screenshots
Verdict
The clearest difference is review sentiment: NZHL Mobile Banking at 32% against AMI's 12%. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NZHL Mobile Banking ships an update fortnightly, AMI monthly. Both last shipped on October 21, 2026.
| Parameter | NZHL Mobile Banking | AMI |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.5 (10 ratings) — better |
| Positive reviews | 31.6% of reviews — better | 11.7% of reviews |
| Number of ratings | — | 10 — better |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 215 MB | 78 MB |
| Age rating | 4+ | 4+ |
| Developer | Kiwibank Limited | IAG New Zealand Limited |
Customer experience
NZHL Mobile Banking
AMI
Bugs and requests
NZHL Mobile Banking
Not enough reviews yet to summarise bugs or requests.
AMI
Reported bugs
10 issues- App crashes on opening or loading policies
- Login errors (access denied, blank screen, 'Oops' message, 'cannot decode raw data')
- App redirects to website instead of functioning
- Unable to download new or updated versions
- Constant logging out
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- Policies not showing in the app
- Cannot change payment options
- Payment not confirmed or updated on app
- Contact us feature not working
- App not supporting Face ID
Requested features
8 requests- Support Face ID or similar biometric login
- Streamline the login process
- Display numeric keyboard for verification
- Do not reset login preferences on update
- Send 2FA codes to autofill
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- Provide clear policy documents with itemized costs
- Add a link to find monthly payments
- Make it easier to cancel a policy
In-app purchases
NZHL Mobile Banking
No in-app purchases
AMI
No in-app purchases







