CGI Business Solutions Mobile vs Harvard Pilgrim
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CGI Business Solutions Mobile
Manage your consumer-driven healthcare and tax-favored benefit accounts from a single mobile app. Access account details, upload claims, view transactions, and manage your profile. Secure login is shared with the online portal.
- Manage benefit accounts
- Upload claims and receipts
- View account balances and transactions
- Access profile and dependent details
- Contact administrator
- Report lost/stolen cards
- Order replacement cards
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CGI Business Solutions Mobile is the new mobile app developed by Alegeus Technologies. CGI Benefit Solutions Mobile provides a single access point for participants to manage their consumer driven healthcare and other tax favored benefit accounts. CGI Business Solutions Mobile shares user authentication with the CGI online portal, meaning that registered users can merely download the application and log in to immediately gain mobile access to their benefit accounts, with no need to register their mobile phone. CGI Business Solutions Mobile provides the following functionality with its initial release: • Account balances and details • Upload Claims and Submit Receipts • Recent Transactions and Details • View all email and SMS alerts • Contact administrator from mobile application via email or mobile phone • Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions) • View Profile Details • View Dependents • View Card Details • View Card PIN • Register new users directly from mobile device • Ability to edit billing address * • Ability to update billing address * • Ability to report card lost stolen * • Ability to order replacement card * • Ability to attach provider name to newly submitted claims * • Ability to pay provider directly from app * *Some features may be restricted by your administrator
Harvard Pilgrim
Manage your health plan details, view benefits, and access your digital ID card. Track claims, find providers, and access your health records. Communicate with your health plan through a secure message center.
- Benefits & Eligibility
- Digital ID Card
- Claims History
- Find a Provider
- Health Record Access
- Secure Messaging
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The Harvard Pilgrim Mobile App gives you access to your personalized account with: o Benefits & Eligibility: View your benefits, access your digital ID card, find or change your PCP, and view your deductible and out-of-pocket info o Claims: View the last 18 months of your claim’s history o Find a Provider: Locate a nearby provider, urgent care center, hospital or pharmacy o Your Health Record: Be in the know and view your past medical visits and procedures, immunizations, and medications o Message Center: Access your mailbox to receive and send messages to Harvard Pilgrim o And much more! The Harvard Pilgrim Mobile app helps you stay informed about your health plan and contact us if you have any questions.
Screenshots
Verdict
The clearest difference is rating: CGI Business Solutions Mobile at 4.7 against Harvard Pilgrim's 1.5. Harvard Pilgrim's advantage is update cadence (fortnightly vs every 3 months) and monetization model (free vs ad-supported). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CGI Business Solutions Mobile holds the better App Store score, 4.7 against 1.5. Both are backed by a comparable volume of ratings — 132 and 163 respectively. Written reviews complicate that: 0% of CGI Business Solutions Mobile's written reviews are positive against 4% of Harvard Pilgrim's, so the app with the better star average is not the one people write more warmly about.
CGI Business Solutions Mobile ships an update every 3 months, Harvard Pilgrim fortnightly. Both last shipped on October 29, 2026.
| Parameter | CGI Business Solutions Mobile | Harvard Pilgrim |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (132 ratings) — better | 1.5 (163 ratings) |
| Positive reviews | 0.0% of reviews | 4.2% of reviews — better |
| Number of ratings | 132 | 163 — better |
| Update frequency | Every 3 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 31 MB | 45 MB |
| Age rating | 17+ | 4+ |
| Developer | CRONIN, GERVINO & WARLICK, INC. | HealthTrio LLC |
Customer experience
CGI Business Solutions Mobile
Harvard Pilgrim
Bugs and requests
CGI Business Solutions Mobile
Not enough reviews yet to summarise bugs or requests.
Harvard Pilgrim
Reported bugs
19 issues- Login authentication loop - Face ID accepts but returns to login screen
- Password creation validation failures with contradictory requirements
- Constant password change prompts despite recent password updates
- App stuck at loading/authenticating screens
- Device offline error messages on active connections
Show 14 moreShow fewer
- App crashes on launch or during navigation
- Provider search returns zero results or inconsistent results vs website
- PDF formularies fail to open or display as gibberish
- Deductible tracker button non-functional
- Claims not displaying in app despite appearing on website
- Digital insurance card fails to add to Apple Wallet
- Map function displays blank pages
- Advanced search temporarily unavailable message
- App incompatibility with iOS versions (iOS 11, iOS 14, iOS 26)
- Support link returns 404 errors
- Secure message to customer service returns error screens
- App doesn't maintain login state after closing
- Primary care provider search shows 'not found' errors
- Error 500 when clicking provider names
Requested features
13 requests- Bill payment functionality within app
- Working deductible tracker with remaining balance display
- Ability to file claims directly from app
- Download statement of benefits
- Detailed coverage and cost information
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- Contact us/customer support page in app
- Improved provider search with accurate results matching website
- Working map function for provider locations
- In-app feedback/bug reporting system
- Better benefits and coverage details display
- Persistent login sessions after closing app
- Dark mode option
- More comprehensive claim viewing and tracking
In-app purchases
CGI Business Solutions Mobile
No in-app purchases
Harvard Pilgrim
No in-app purchases
