Towbook vs CentralDispatch Carrier Hub
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Towbook
Manage towing operations directly from your iOS device. Add calls, dispatch drivers, receive real-time job updates, and handle impounds. Access digital dispatches from major motor clubs.
- Add new calls
- Dispatch drivers
- Receive job updates
- Manage impounds
- Upload photos
- Lookup VINs from plates
- Accept digital dispatches
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Towbook for iOS is a mobile version of Towbook that lets you access your companies Towbook account from on any iOS device. Add new calls, dispatch calls to drivers, receive job updates, push notifications, print receipts, upload photos, lookup VIN's from Plate numbers, manage impounds and more all straight from your device. Dispatchers can accept digital dispatches from major motor clubs including Agero, Allstate, GEICO, Road America, Quest, Nation Safe Drivers, National Auto Club, and more straight from our mobile app. The Most Trusted Towing Software, Period
CentralDispatch Carrier Hub
Streamline your shipping operations with this app. Capture vehicle inspections with photos and damage notes, obtain digital signatures, and share documentation for faster payments. Manage all your loads efficiently in one central hub.
- Vehicle inspections with photo capture
- Damage reporting and annotation
- Digital signature capture
- Document sharing with shippers
- Faster payment processing
- Load status updates
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Manage all your shipments more efficiently than ever with the Central Dispatch Carrier App. Complete inspections in a snap with easy image capture, note any damages, and get sign-off directly within the app. Plus relay important documentation to shippers, and get faster payments sent directly to your account — all in one central place. - Take photos of each vehicle at pickup and delivery - Note issues or damages directly on the photos to protect yourself from false damage claims - Take notes, update load status, and edit scheduled dates to keep shippers informed - Obtain a digital signature from the releasing agent to submit an electronic bill of lading (EBOL) with all applicable notes and vehicle images - Requires Central Dispatch login to access; to learn more about Central Dispatch visit centraldispatch.com
Screenshots
Verdict
The clearest difference is rating: CentralDispatch Carrier Hub at 3.9 against Towbook's 3.3. Towbook's advantage is review sentiment (37% vs 14%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CentralDispatch Carrier Hub holds the better App Store score, 3.9 against 3.3. Both are backed by a comparable volume of ratings — 421 and 299 respectively. Written reviews complicate that: 37% of Towbook's written reviews are positive against 14% of CentralDispatch Carrier Hub's, so the app with the better star average is not the one people write more warmly about.
Towbook ships an update every 2 weeks, CentralDispatch Carrier Hub every 3 weeks. The most recent releases landed on October 21, 2026 and October 20, 2026 respectively.
| Parameter | Towbook | CentralDispatch Carrier Hub |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (421 ratings) | 3.9 (299 ratings) — better |
| Positive reviews | 37.2% of reviews — better | 14.3% of reviews |
| Number of ratings | 421 — better | 299 |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 170 MB | 93 MB |
| Age rating | 4+ | 4+ |
| Developer | Extric | Cox Automotive, Inc. |
Customer experience
Towbook
CentralDispatch Carrier Hub
Bugs and requests
Towbook
Reported bugs
5 issues- Photos not saving or uploading correctly
- Notifications not working reliably
- App freezing and crashing on newer iOS devices
- Dispatches not reaching Android users
- Inconsistent behavior when switching between apps
Requested features
5 requests- Allow customization of notification sounds on iOS
- Implement dark mode option
- Add CarPlay and Android Auto support
- Improve photo upload reliability
- Provide more detailed call history and reporting
CentralDispatch Carrier Hub
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Towbook
No in-app purchases
CentralDispatch Carrier Hub
No in-app purchases
Questions
Is Towbook free?
Is CentralDispatch Carrier Hub free?
Which has better reviews, Towbook or CentralDispatch Carrier Hub?
Do Towbook or CentralDispatch Carrier Hub have ads?
Which is updated more often, Towbook or CentralDispatch Carrier Hub?
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