Towbook vs Tookan Agent
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Towbook
Manage towing operations directly from your iOS device. Add calls, dispatch drivers, receive real-time job updates, and handle impounds. Access digital dispatches from major motor clubs.
- Add new calls
- Dispatch drivers
- Receive job updates
- Manage impounds
- Upload photos
- Lookup VINs from plates
- Accept digital dispatches
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Towbook for iOS is a mobile version of Towbook that lets you access your companies Towbook account from on any iOS device. Add new calls, dispatch calls to drivers, receive job updates, push notifications, print receipts, upload photos, lookup VIN's from Plate numbers, manage impounds and more all straight from your device. Dispatchers can accept digital dispatches from major motor clubs including Agero, Allstate, GEICO, Road America, Quest, Nation Safe Drivers, National Auto Club, and more straight from our mobile app. The Most Trusted Towing Software, Period
Tookan Agent
This app streamlines on-demand deliveries and field services for agents. It provides a clear overview of assigned tasks, customer details, and navigation, while automatically updating task statuses. Agents can also capture proof of delivery and communicate directly with customers.
- Task list and map view
- One-tap customer contact
- Step-by-step navigation
- Proof of delivery (signature, notes, images)
- Automatic status updates
- Customer communication
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Tookan is the easiest solution to manage on-demand deliveries, at-home services, and on-field business development. The solution includes a powerful web dashboard for business owners/managers, intuitive app for the field workforce, and seamless communications and real-time tracking for customers. For You (Agents) You will receive the credentials to login, once the manager adds you to the Tookan dashboard. What's the benefit? Using the Tookan App, you will never have to call the manager again to get the task information or to provide the status. The App does it all, automatically. It's simple, efficient, and friendly. • Bird's eye view of all the assigned tasks (List view & map view) • View customer details and call/ message them with just one tap • Step by step direction to your destination • Get customer signature, add notes and add images as a proof of delivery • Automatically updates the customer when you start or finish a task. Disclaimer: This app may use your location even when it isn’t open, which can decrease device battery life.
Screenshots
Verdict
The clearest difference is rating: Towbook at 3.3 against Tookan Agent's 3.0. Towbook also leads on update cadence (every 2 weeks vs monthly) and ratings volume (421 vs 36). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Towbook holds the better App Store score, 3.3 against 3.0. That said, the two scores are not equally well evidenced: Towbook has 421 ratings behind it against 36, so its average is the more settled of the two. Written reviews point the same way: 37% of Towbook's written reviews are positive against 31% of Tookan Agent's.
Towbook ships an update every 2 weeks, Tookan Agent monthly. The most recent releases landed on October 21, 2026 and October 22, 2026 respectively.
| Parameter | Towbook | Tookan Agent |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (421 ratings) — better | 3.0 (36 ratings) |
| Positive reviews | 37.2% of reviews — better | 31.3% of reviews |
| Number of ratings | 421 — better | 36 |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 170 MB | 101 MB |
| Age rating | 4+ | 4+ |
| Developer | Extric | Click Labs |
Customer experience
Towbook
Tookan Agent
Bugs and requests
Towbook
Reported bugs
5 issues- Photos not saving or uploading correctly
- Notifications not working reliably
- App freezing and crashing on newer iOS devices
- Dispatches not reaching Android users
- Inconsistent behavior when switching between apps
Requested features
5 requests- Allow customization of notification sounds on iOS
- Implement dark mode option
- Add CarPlay and Android Auto support
- Improve photo upload reliability
- Provide more detailed call history and reporting
Tookan Agent
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Towbook
No in-app purchases
Tookan Agent
No in-app purchases









