Comparison

LOT Polish Airlines vs Azul

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

LOT Polish Airlines

Manage your entire travel experience with this app. Easily check in for flights, access your boarding pass, and track flight status in real time. Book flights, manage reservations, and access additional travel services like hotels and car rentals.

Highlights
  • Mobile check-in and boarding pass
  • Add boarding pass to Apple Wallet
  • Search and buy flight tickets
  • Real-time flight status updates
  • Booking management and changes
  • Access to additional travel services
Features
Read full description

Check in with just a few clicks, download your boarding pass to Apple Wallet and forget about queues at the airport. With the LOT app, you have full control over your journey: search for flights, buy tickets, check your gate and flight status in real time. It's your digital travel assistant – always at hand when you need it. - Check-in and boarding pass – Mobile check-in and boarding pass allow you to quickly go through the formalities. Add the card to Apple Wallet and always have it at your fingertips. - Booking management – Managing your booking is quick and easy. You can change seats, add baggage and purchase additional services at any time. - Flight status - Checking your flight status in real time gives you peace of mind and security. Receive push notifications about gate changes or departure times to stay up to date. - Account personalisation - With account personalisation, you can set your language, currency and travel preferences the way you like them. All your data is always at your fingertips. - Contact and support - Have questions? Contact the LOT Contact Centre at your fingertips - choose phone, form or WhatsApp. - Additional services in one place: book a hotel, car, airport parking, attractions or e-visa - all at your fingertips. WHY WILL YOU LOVE THE LOT APP? Because everything you need for your trip is in one place: tickets, check-in, flight status, booking management and additional services. This allows you to travel comfortably, safely and stress-free with LOT – regardless of your destination.

About

Azul

Manage your entire travel experience, from booking flights and adding services to checking in and tracking your flight status in real-time. Access your loyalty benefits, digital boarding pass, and important travel alerts all within the app.

Highlights
  • Book flights
  • Add extra services (bags, seats, car, hotel)
  • Manage bookings (changes, cancellations)
  • Digital boarding pass
  • Real-time flight status tracking
  • Baggage tracking
  • Loyalty program management
Features
Read full description

Book flights, check in and track your flight status in real time with the Azul app. Your trip gets easier, from booking to landing. BEFORE YOU TRAVEL • Book flights: pay with NuPay, two cards, points + cash and other available options. • Extra services: add bags, choose seats and book a car, hotel or package. • Changes and cancellations: manage your booking right in the app. • Automatic benefits: when you log in, your eligible benefits show up based on your tier. ON TRAVEL DAY • Check-in: check in right in the app. • Digital boarding pass: open it on your phone and keep your flight details at hand. • Real-time flight status: follow your flight updates in the app. • Baggage: on direct flights, track the status of your checked bag. • Azul Wi-Fi: when available on the aircraft, get connected on board. IF SOMETHING CHANGES • Important alerts: get notified about status, changes, delays or cancellations on your trip. AZUL LOYALTY AND YOUR ACCOUNT • Your account: sign up, track your points, check your statement, see expiration dates and manage your details. • Points or flights: request points or flights from past trips in the app, when applicable. • Tier offers: find promotions, special fares and discounts based on your Azul Loyalty tier. Download the Azul app and make your trip more complete. *Availability of features, payment methods and benefits may vary by flight, aircraft and tier.

Screenshots

LOT Polish Airlines4 screens
Azul4 screens

Verdict

The call

The clearest difference is monetization model: Azul at free against LOT Polish Airlines's free with in-app purchases. LOT Polish Airlines's advantage is device support (3 vs 1). On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for LOT Polish Airlines against 4.8 for Azul. Both are backed by a comparable volume of ratings — 9.4K and 16K respectively. Written reviews split almost evenly too, at 31% and 30% positive.

UpkeepUpdate frequency

LOT Polish Airlines ships an update every 5 weeks, Azul every 3 weeks. Both last shipped on November 13, 2026.

Scorecard2 real differences · 8 level
LOT Polish Airlines versus Azul: the parameters behind the verdict, then further details
ParameterLOT Polish AirlinesAzul
PriceFreeFree
Rating4.8 (9.4K ratings) — better4.8 (16K ratings)
Positive reviews30.7% of reviews — better29.8% of reviews
Number of ratings9.4K16K — better
Update frequencyEvery 5 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15 — better16.0
Further details — not scored
Size116 MB136 MB
Age rating4+4+
DeveloperLOT Polish AirlinesAzul Linhas Aereas Brasileiras S/A.

Customer experience

LOT Polish Airlines

All ratings9,251 ratings
Positive95.0%
Neutral1.8%
Negative3.2%
Written reviews241 reviews
Positive30.7%
Neutral5.4%
Negative63.9%

Azul

All ratings15,574 ratings
Positive94.4%
Neutral1.3%
Negative4.3%
Written reviews363 reviews
Positive29.8%
Neutral6.3%
Negative63.9%

User reviews

LOT Polish Airlines

From 9.4K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Intuitive UI
  • 🚀 Smooth check-in process
  • 👍 Helpful for family travel
  • 🚀 Efficient app

Room to improve

  • 🐛 Buggy app
  • 🐛 Crashes frequently
  • 🐛 Login issues
  • 🐛 Boarding pass not working
  • 🐛 Reservation details not saved

Azul

From 16K App Store ratings

What we love

  • ✨ Easy to use
  • ⚡ Fast and responsive
  • 💻 Convenient app features
  • 🛫 Good airline experience

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔍 Lack of information and transparency
  • 💳 Issues with payments and bookings
  • 🌐 Poor functionality for international users
  • 🤖 Unhelpful customer service

Bugs and requests

LOT Polish Airlines

Reported bugs

5 issues
  • App not recognizing valid passport details
  • Boarding pass not adding to Apple Wallet
  • Reservation details not syncing across devices
  • Frequent crashes and errors
  • Inconsistent app performance across iOS versions

Requested features

5 requests
  • Add passport details saving
  • Improve boarding pass integration with Apple Wallet
  • Enhance flight status and delay updates
  • Allow seat selection and upgrades within the app
  • Provide better customer support

Azul

Reported bugs

4 issues
  • App freezes on white screen
  • Unable to complete check-in or bookings
  • Inconsistent behavior across devices and platforms
  • Incorrect or missing flight information

Requested features

4 requests
  • Add English language option
  • Improve check-in and booking process
  • Provide better information on flights and policies
  • Enhance app stability and reliability

In-app purchases

None

LOT Polish Airlines

No in-app purchases

None

Azul

No in-app purchases

Questions

Is LOT Polish Airlines free?
LOT Polish Airlines is free to download, with no in-app purchases.
Is Azul free?
Azul is free to download, with no in-app purchases.
Which has better reviews, LOT Polish Airlines or Azul?
LOT Polish Airlines is rated higher. LOT Polish Airlines averages 4.8 out of 5 from 9.4K ratings, while Azul averages 4.8 from 16K ratings.
Do LOT Polish Airlines or Azul have ads?
Neither LOT Polish Airlines nor Azul shows ads.
Which is updated more often, LOT Polish Airlines or Azul?
LOT Polish Airlines ships an update every 5 weeks, and Azul every 3 weeks. Most recently, LOT Polish Airlines was updated on November 13, 2026 and Azul on November 13, 2026.

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