Hammond 311 vs NIPSCO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hammond 311
Easily report non-emergency city issues like potholes and graffiti. Pinpoint problem locations with GPS and attach photos. Track the status of your reports from submission to resolution.
- Report non-emergency city issues
- GPS location identification
- Attach photos to reports
- Track issue resolution status
- Easy reporting interface
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Hammond 311 is an easy way for you to report non-emergency issues to the city such as potholes, streetlight outages, graffiti and more. Using GPS you can help identify the location of the problem and with the use of your camera you can send a picture as well. You’ll be able to track your issue from the time it is reported until it is resolved. Reporting a problem is now easier than ever.
NIPSCO
Manage your utility account with ease. View bills, track energy usage, report outages, and make payments from anywhere. Enroll in convenient programs like AutoPay and Budget Plan to simplify your service.
- View and pay bills
- Track energy usage
- Report and manage outages
- Enroll in payment programs
- Manage multiple accounts
- Secure login with biometrics
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We want to make things easier for YOU! Convenience. Control. Choice. Download the free NIPSCO Mobile App today and customize your account so it’s perfect for YOU. Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. From anywhere, at any time! Features include: OUTAGE INFORMATION • See and report power outages • Manage outage alert settings ACCOUNT MANAGEMENT • Pay bills and view payment history • Start, stop or move your natural gas and/or electric service • View payment history • Enroll in our billing and payment programs like AutoPay, Budget Plan and Paperless Billing USAGE INFORMATION • See your energy usage history • Compare your month-over-month usage CONVENIENCE • Download a PDF of your bill • Manage multiple accounts from within the app • Easily log in with Touch ID®/Face ID®
Screenshots
Verdict
Hammond 311 and NIPSCO both sit at 4.8 stars, but that hides the real split: 82% of Hammond 311's written reviews are positive against 31% of NIPSCO's. NIPSCO's advantage is ratings volume (26K vs 439) and update cadence (every 2 months vs every 4 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Hammond 311 against 4.8 for NIPSCO. That said, the two scores are not equally well evidenced: NIPSCO has 26K ratings behind it against 439, so its average is the more settled of the two. Written reviews are what separate them: 82% of Hammond 311's written reviews are positive against 31% of NIPSCO's.
Hammond 311 ships an update every 4 months, NIPSCO every 2 months. The most recent releases landed on September 25, 2026 and September 26, 2026 respectively.
| Parameter | Hammond 311 | NIPSCO |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (439 ratings) | 4.8 (26K ratings) |
| Positive reviews | 81.8% of reviews — better | 31.3% of reviews |
| Number of ratings | 439 | 26K — better |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.6 | 14.0 — better |
| Further details — not scored | ||
| Size | 143 MB | 33 MB |
| Age rating | 12+ | 4+ |
| Developer | City of Hammond | Smart Energy Systems LLC |
Customer experience
Hammond 311
NIPSCO
Bugs and requests
Hammond 311
Not enough reviews yet to summarise bugs or requests.
NIPSCO
Reported bugs
3 issues- Frequent app crashes
- Incorrect due date shown
- Bank account info disappearing
Requested features
4 requests- Allow payments before due date
- Add outage reporting
- Improve password reset process
- Provide billing statement download
In-app purchases
Hammond 311
No in-app purchases
NIPSCO
No in-app purchases
