Cold Stone vs Crumbl
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cold Stone
Order custom ice cream creations, shakes, or cakes for pickup or delivery. Save your favorite orders, earn rewards, and enjoy exclusive birthday treats through a loyalty program.
- Order ice cream creations, shakes, and cakes
- Pickup at store or delivery to door
- Save favorite orders and re-order easily
- Unlimited customizations
- Earn points and redeem rewards
- Birthday Buy One, Get One FREE offer
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The Cold Stone Creamery® app lets you order our made-fresh Ice Cream in a Creation™, Shake or Cake and have it ready for pickup at your favorite store or delivered right to your door! Sign in to your My Cold Stone Rewards account and you can save favorite orders, earn points and redeem rewards! ABOUT MY COLD STONE CLUB REWARDS + Earn 1 point for every $1 + Receive a $5 Reward with every 50 points + Enjoy a Buy One, Get One FREE on your birthday FEATURES + Order ahead and pick up at the store + Or, get your order delivered right to your door + Easily re-order with favorites and recent orders + Enjoy The Ultimate Ice Cream Experience® in app with unlimited customizations
Crumbl
Order delicious desserts for pickup, delivery, or catering. Earn rewards with every purchase and stay updated on new flavors and promotions. Manage your account and send gifts easily.
- Order for pickup or delivery
- Catering for events
- Earn rewards points
- Notifications for promos and menu updates
- Account management
- Gifting options
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Discover everything Crumbl all in one place with the Crumbl App! Need a sweet treat? Whether you prefer pickup, delivery, or catering, we’ve got you covered! Download now and start earning Crumbl Rewards! Collect Rewards Earn points with every order—pickup, delivery, or catering. The more treats you enjoy, the more Rewards you earn! Pickup Order from your phone and skip the line! Your desserts will be ready and waiting. Prefer curbside pickup? Stay comfortable in your car—we’ll bring them right to you. Delivery Order fresh, delicious desserts without ever leaving your couch. Perfect for a cozy night in—order from the app and we’ll deliver right to your door. Catering Planning an event? Make it unforgettable with Crumbl. Whether it’s a wedding, office party, graduation, or casual get-together, select your flavors and quantities, and we’ll take care of the rest. Flavors may vary by location. Gifting Delight friends and family with a box of delicious treats or a Crumbl Gift Card. Never Miss a Thing Stay in the loop with notifications on promos and weekly menu updates. You’ll always be the first to know what’s baking! Manage Your Account Easily update your account details, from preferred payment methods to delivery addresses—all in one convenient place. Download the Crumbl App today and make every moment a little sweeter!
Screenshots
Verdict
The clearest difference is review sentiment: Crumbl at 94% against Cold Stone's 19%. Crumbl also leads on ratings volume (5.7M vs 23K) and update cadence (every 5 days vs every 3 weeks). Cold Stone's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases, chart position and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Crumbl holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Crumbl has 5.7M ratings behind it against 23K, so its average is the more settled of the two. Written reviews point the same way: 19% of Cold Stone's written reviews are positive against 94% of Crumbl's.
Cold Stone ships an update every 3 weeks, Crumbl every 5 days. Both last shipped on November 1, 2026.
| Parameter | Cold Stone | Crumbl |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (23K ratings) | 4.9 (5.7M ratings) — better |
| Positive reviews | 19.5% of reviews | 93.8% of reviews — better |
| Number of ratings | 23K | 5.7M — better |
| Update frequency | Every 3 weeks | Every 5 days — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | #137 | #67 — better |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 88 MB | 143 MB |
| Age rating | 4+ | 4+ |
| Developer | Kahala Management, L.L.C. | Crumbl, LLC |
Customer experience
Cold Stone
Crumbl
User reviews
Cold Stone
From 23K App Store ratingsWhat we love
- 🚀 Fast and easy order and pick up
- 👍 Exceptional ice cream and service
- 💡 Allows store to accept phone number for rewards
Room to improve
- 🐛 Buggy and glitchy app features
- 👎 Outdated and clunky app design
- 🤔 Disconnect between app and store inventory
- 💸 Incorrect orders and missing items
- 🤯 Frustrating login and account issues
Crumbl
From 5.7M App Store ratingsWhat we love
- 👍 Easy to use
- 🍪 Delicious cookies
- 💻 Convenient app
- 🎨 Great design
- 🏆 Excellent customer service
Room to improve
- 🐛 Glitchy app
- 💰 Expensive delivery fees
- 🕰️ Long wait times
- 🔍 Limited cookie selection
- 🤖 Poor communication between app and store
Bugs and requests
Cold Stone
Reported bugs
4 issues- Payment processing errors
- Inability to change pickup location
- Rewards not updating properly
- App crashes when trying to add gift cards
Requested features
5 requests- Ability to reorder previous orders
- Option to select custom ice cream flavors
- Integration with mobile wallets (Apple Pay, Google Pay)
- Easier way to apply rewards and discounts
- Clearer communication on store closures and order availability
Crumbl
Reported bugs
5 issues- App crashes during ordering
- Payment issues and incorrect charges
- Inaccurate order status and pickup times
- Location services not working properly
- Inability to cancel or modify orders
Requested features
5 requests- Allow editing of orders
- Improve order tracking and notifications
- Offer more customization options
- Integrate with third-party delivery services
- Provide more detailed cookie descriptions
In-app purchases
Cold Stone
No in-app purchases
Crumbl
No in-app purchases
