Zoho Desk vs HelloSells

Put your customers at the heart of your business, even when you're on the move. Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy! The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version. Here's how Zoho Desk makes your customer support help desk truly mobile: Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention. See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk. Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before. Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions. Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes. Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking. We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

Feeling out of touch when you leave the office? Missing good leads because they phone when you’re out and you don’t get the message until you return? The HelloSells mobile app helps you stay in touch and in control - from anywhere! Our mobile app is the ideal partner to our lead qualification service. While our professional, friendly team captures and qualifies leads, you can check messages in real-time and respond on-the-go through your business ID. View messages from customers and leads Verify and manage contact list Listen to call recordings - and give feedback Call and text customers from your business line Follow up instantly - and build trust with your leads Update your status to change your availability Our scripts will update too - so call forwarding stops when you’re in a meeting or signing off for the day Collaborate with your team Message colleagues individually - or create focused collabs for sharing Send and receive files securely Control your account Track your billing preferences and minutes used Manage account settings, notifications and more Using the mobile app requires a HelloSells monthly plan. Get lead qualification, capture, and appointment booking services for your business. Call us on 1.800.550.4955 or email sales@hellosells.com.