Comparison

Live Assist vs Ally

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Live Assist

Access a team of professional personal assistants from anywhere with a data connection. Review your request history and optionally share your location for faster service. Manage your personal assistant provider account and access important information on the go.

Highlights
  • Access professional personal assistants
  • Make requests from anywhere
  • Review request history
  • Submit geolocation for faster service
  • Access provider account information
Features
Read full description

The Live Assist app provides registered users of the Personal Assistant service with expanded access to a world-class team of professional assistants. The mobile app gives registered users the ability to make requests from anywhere in the world with a data connection. Added functionality also enables users to review their entire request history and to optionally submit their geolocation when calling or submitting a request. Now your team of Personal Assistants will be able to see exactly where you are and get you what you need, faster. Users will also have instant access to their Personal Assistant provider account and other information.

About

Ally

An AI assistant designed specifically for blind, low vision, and senior users. It offers hands-free interaction, reads text, describes surroundings, answers questions, and provides companionship. Personalize its responses and use it across multiple devices.

Highlights
  • Reads mail, menus, signs, and documents
  • Describes surroundings and identifies objects
  • Answers questions with web search
  • Checks calendar and weather
  • Translates text
  • Scans and organizes documents
  • Personalized voice, tone, and personality
Features
Read full description

While most AI assistants overlook accessibility needs, Ally was designed with blind, low vision, and senior users at its heart from day one. Created in close collaboration with the assistive tech community, Ally understands what true accessibility means. Just call or text. No complex menus, no tiny buttons. Ally works seamlessly with your screen reader, responds at your pace, and remembers what matters to you. Why people trust Ally: For blind and low vision users, it's the assistant that actually gets it. For seniors, it's technology that finally feels simple. For caregivers, it's peace of mind. Built with the assistive tech community, tested by thousands who depend on it daily. What Ally does for you: • Reads mail, menus, signs, and documents instantly • Describes your surroundings and identifies objects • Answers questions with real-time web search • Checks your calendar and weather • Translates labels and text • Scans and organizes important documents • Plays trivia and adventure games • Provides companionship when you need it How Ally works: Simply talk naturally or type. Ally understands your intent, chooses the right tool, and responds in a way that works for you. Personalize its voice, tone, and personality to match your preferences. Your Ally learns about you over time, from dietary needs to daily routines. Use Ally anywhere: Your personalized Ally works across iPhone, iPad, Mac, web browser, and compatible smart glasses like Envision Glasses and Ally Solos Glasses. Same experience, everywhere you go. Subscription Plans: Free: Unlimited 10-minute conversations Ally Pro Monthly: Unlimited conversation length Ally Pro Yearly: Best value for daily users Subscriptions renew automatically unless canceled 24+ hours before the current period ends. Manage subscriptions in Apple ID settings. Join thousands who've made Ally their daily companion. Download now and experience AI that puts accessibility first. Terms of Use: https://www.ally.me/privacy-policy

Screenshots

Live Assist4 screens
Ally4 screens

Verdict

The call

The clearest difference is in-app purchases: Live Assist at none against Ally's 2. Live Assist also leads on device support (3 vs 1) and iOS requirement (9.0 vs 17.6). Ally's advantage is rating (3.9 vs 3.5) and review sentiment (68% vs 40%). On price and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Ally sells 2 in-app purchases, starting at $9.00 per month. Live Assist asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Ally holds the better App Store score, 3.9 against 3.5. That said, the two scores are not equally well evidenced: Ally has 41 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 40% of Live Assist's written reviews are positive against 68% of Ally's.

UpkeepUpdate frequency

Live Assist ships an update every 2 months, Ally every 3 weeks. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.

Scorecard8 real differences · 2 level
Live Assist versus Ally: the parameters behind the verdict, then further details
ParameterLive AssistAlly
PriceFreeFree
Rating3.5 (6 ratings)3.9 (41 ratings) — better
Positive reviews40.0% of reviews67.6% of reviews — better
Number of ratings641 — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFreemium
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS9.0 — better17.6
Further details — not scored
Size23 MB71 MB
Age rating4+4+
DeveloperPersonal AssistantsEnvision Technologies B.V.

Customer experience

Live Assist

All ratings6 ratings
Positive50.0%
Neutral16.7%
Negative33.3%
Written reviews5 reviews
Positive40.0%
Neutral0.0%
Negative60.0%

Ally

All ratings40 ratings
Positive70.0%
Neutral7.5%
Negative22.5%
Written reviews71 reviews
Positive67.6%
Neutral7.0%
Negative25.4%

Bugs and requests

Live Assist

Not enough reviews yet to summarise bugs or requests.

Ally

Reported bugs

2 issues
  • Login screen freezes
  • Incompatible with older devices

Requested features

3 requests
  • Add conversation history feature
  • Allow users to disable certain app permissions like camera access
  • Implement text-to-speech input option

In-app purchases

None

Live Assist

No in-app purchases

2 purchases

Ally

Subscriptions2
  • Monthly$9.001 Month
  • Yearly$90.001 Year

Questions

Is Live Assist free?
Live Assist is free to download, with no in-app purchases.
Is Ally free?
Ally is free to download, with in-app purchases available.
Which has better reviews, Live Assist or Ally?
Ally is rated higher. Live Assist averages 3.5 out of 5 from 6 ratings, while Ally averages 3.9 from 41 ratings.
Do Live Assist or Ally have ads?
Neither Live Assist nor Ally shows ads.
Which is updated more often, Live Assist or Ally?
Live Assist ships an update every 2 months, and Ally every 3 weeks. Most recently, Live Assist was updated on November 1, 2026 and Ally on November 4, 2026.

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