Live Assist vs Sunnova
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Live Assist
Access a team of professional personal assistants from anywhere with a data connection. Review your request history and optionally share your location for faster service. Manage your personal assistant provider account and access important information on the go.
- Access professional personal assistants
- Make requests from anywhere
- Review request history
- Submit geolocation for faster service
- Access provider account information
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The Live Assist app provides registered users of the Personal Assistant service with expanded access to a world-class team of professional assistants. The mobile app gives registered users the ability to make requests from anywhere in the world with a data connection. Added functionality also enables users to review their entire request history and to optionally submit their geolocation when calling or submitting a request. Now your team of Personal Assistants will be able to see exactly where you are and get you what you need, faster. Users will also have instant access to their Personal Assistant provider account and other information.
Sunnova
Take charge of your home's energy consumption. This app integrates solar, storage, and electric vehicle management into a single platform. Monitor performance, optimize usage, and gain insights into your energy ecosystem.
- Manage solar, storage, and EV devices
- View energy performance (hourly, daily, monthly)
- Optimize home energy usage
- Centralized energy ecosystem management
- Control Sunnova Adaptive Home™
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The Sunnova App puts homeowners in control of their home energy by combining modern energy appliances, including solar, storage, and electric vehicles, in one, convenient app. Users can manage their devices; view hourly, daily, and monthly performance; and discover new ways to optimize their home. As the central place for managing a new kind of home energy ecosystem, the Sunnova app enables homeowners to manage and optimize their Sunnova Adaptive Home™.
Screenshots
Verdict
The clearest difference is review sentiment: Live Assist at 40% against Sunnova's 6%. Live Assist also leads on iOS requirement (9.0 vs 15.1). Sunnova's advantage is rating (3.9 vs 3.5) and ratings volume (844 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sunnova holds the better App Store score, 3.9 against 3.5. That said, the two scores are not equally well evidenced: Sunnova has 844 ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 40% of Live Assist's written reviews are positive against 6% of Sunnova's, so the app with the better star average is not the one people write more warmly about.
Live Assist ships an update every 2 months, Sunnova every 3 weeks. The most recent releases landed on October 13, 2026 and October 14, 2026 respectively.
| Parameter | Live Assist | Sunnova |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (6 ratings) | 3.9 (844 ratings) — better |
| Positive reviews | 40.0% of reviews — better | 6.3% of reviews |
| Number of ratings | 6 | 844 — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 9.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 23 MB | 87 MB |
| Age rating | 4+ | 17+ |
| Developer | Personal Assistants | Sunnova Energy Corp |
Customer experience
Live Assist
Sunnova
Bugs and requests
Live Assist
Not enough reviews yet to summarise bugs or requests.
Sunnova
Reported bugs
3 issues- App freezes on startup
- Incorrect or missing production data
- Billing information not updating properly
Requested features
3 requests- Custom date range for production data
- Real-time energy usage and generation data
- Ability to view individual panel performance
In-app purchases
Live Assist
No in-app purchases
Sunnova
No in-app purchases
