Comparison

GetYourGuide vs Civitatis

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

GetYourGuide

Discover and book tours, day trips, and activities worldwide. Find exclusive access to top attractions, hidden gems, and last-minute deals. Plan your perfect vacation with flexible booking options and instant confirmation.

Highlights
  • Discover 75,000+ experiences
  • Book tours and attraction tickets
  • Expert-guided tours
  • Reserve now, pay later
  • Instant confirmation
  • Offline ticket access
  • 24/7 customer service
  • Flexible cancellation
Features
Currently charting
Read full description

Download the GetYourGuide app to discover and book unforgettable travel experiences anywhere in the world Whether you're planning a vacation or looking for last-minute things to do in any destination, we make booking tours, day trips, and activities easier than ever. Choose from culture, food, adventure, nature, and more experiences. Maximize your trip with exclusive access to the world's top attractions and museums, find the highlights and hidden gems, and keep up with last-minute travel deals using the app — we make travel planning easy, and making memories easier. Find over 75,000 experiences Booking tickets for unmissable sights has never been easier — experience the Colosseum, Eiffel Tower, London Eye, TV Tower, Sagrada Familia, and more. Discover expert-guided tours — explore unforgettable travel highlights in Paris, Dubai, London, Florence, New York City, Berlin, Vienna, New Orleans, Cancun, Tuscany, Lisbon, and more. Our app will be your city guide for destinations around the world, and our local experts help you get fully immersed. Travel with flexibility Reserve now, pay later — save your place for popular experiences early and make your payment at a later date. Instant confirmation — whether you're booking tours in advance or need last-minute tickets, receive your tickets and booking confirmation instantly. Offline tickets — Conveniently access your booking information offline. Download, store, and present your tickets on your mobile device Book with confidence 24/7 customer service — Easily find help when you have questions. We offer customer service by email, phone, and in the app across multiple languages. Flexible cancellation — Don’t stress if your plans change. We offer free cancellation up to 24 hours before your activity for most bookings. With tours and activities for any interest, you can plan your trips your way. Dive into nature and explore fjords in Norway, try local cuisine across Europe, or uncover fascinating history in the United States. Whether you're living the magic of the wizarding world on a Harry Potter experience, savoring delicious culinary delights on a food tour of Barcelona, booking top rated tours to see the Vatican, or following a city guide through Berlin, we guarantee you'll find something unforgettable to do — make the most of your travel and leisure time. Uncover the top tourist activities in the world's bucket-list destinations: Book museum tours and tickets in Rome, food trips through Naples, trekking in Iceland, river cruises around Prague, outdoor adventures in Bali, sightseeing in Budapest, and more. Use the app as a travel planner or for travel guidance, then book travel experiences for the world's must-see highlights with excursions and last-minute tickets. Tell us how we’re doing Leave us a review if you’re enjoying your GetYourGuide app experience or head over to our help page for further assistance: www.getyourguide.com/contact

About

Civitatis

Discover and book over 90,000 activities worldwide, from guided tours to adventure sports. Plan your itinerary, access vouchers offline, and enjoy flexible payment options. Get personalized suggestions and exclusive app-only deals to make the most of your travels.

Highlights
  • Explore 90,000+ global activities
  • Personalized travel suggestions
  • Build itineraries in 'My Trips'
  • Offline access to vouchers and schedules
  • 24/7 customer support
  • Exclusive app-only offers
Features
Read full description

So, you know where you’re going on your next trip, but have you decided what you’re going to do when you get there? With the free Civitatis app, you can explore over 90,000 activities around the world, from guided tours and day trips to bar crawls and bungee jumps. Whether you’re in the early stages of planning a trip or looking for a last-minute idea, the new and improved Civitatis app offers a wide variety of hand-picked experiences for every type of traveler. Backed by over 5 million verified reviews, 24/7 customer support, and industry-leading flexibility, you can organize your trip with confidence. Founded in 2008, Civitatis has helped over 40,000,000 travelers get the most out of their trips. From Rome to New York, from Medellín to Tokyo, from Sydney to Cape Town, Civitatis has a plan for you. Discover, plan, and travel with one single app Get personalized travel suggestions anywhere in the world based on your interests. Save your favorite ideas and build your itinerary in My Trips. Access your vouchers, schedules, and meeting points online or offline. Let the app guide you before, during, and after your trip with real-time reminders and support. Enjoy exclusive app-only offers and discounts Flexible payment options Book with Apple Pay, Google Pay, PayPal, and all major credit cards Transparent prices, no hidden fees Reserve now and pay later Pay in installments Experiences offered by Civitatis Free Tours and guided visits Day trips and multi-day excursions Skip-the-line tickets for top attractions Food tours, bar crawls, and cooking classes Cruises, helicopter rides Airport transfers and transport services Travel services like insurance and eSims Much more!

Screenshots

GetYourGuide4 screens
Civitatis4 screens

Verdict

The call

The clearest difference is ads: Civitatis at none against GetYourGuide's shown. Civitatis also leads on monetization model (free vs free with in-app purchases). GetYourGuide's advantage is ratings volume (334K vs 7.4K) and review sentiment (68% vs 54%). On price, rating, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for GetYourGuide against 4.8 for Civitatis. That said, the two scores are not equally well evidenced: GetYourGuide has 334K ratings behind it against 7.4K, so its average is the more settled of the two. Written reviews are what separate them: 68% of GetYourGuide's written reviews are positive against 54% of Civitatis's.

UpkeepUpdate frequency

GetYourGuide ships an update every 5 days, Civitatis every 9 days. The most recent releases landed on October 28, 2026 and October 26, 2026 respectively.

Scorecard5 real differences · 6 level
GetYourGuide versus Civitatis: the parameters behind the verdict, then further details
ParameterGetYourGuideCivitatis
PriceFreeFree
Rating4.9 (334K ratings) — better4.8 (7.4K ratings)
Positive reviews68.3% of reviews — better53.7% of reviews
Number of ratings334K — better7.4K
Update frequencyEvery 5 days — betterEvery 9 days
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#60 — better—
DevicesiPhoneiPhone, iPad — better
Requires iOS18.017.0 — better
Further details — not scored
Size303 MB252 MB
Age rating12++4
DeveloperGetYourGuideCIVITATIS TOURS S.L.

Customer experience

GetYourGuide

All ratings333,729 ratings
Positive98.2%
Neutral0.7%
Negative1.1%
Written reviews4,332 reviews
Positive68.3%
Neutral3.9%
Negative27.8%

Civitatis

All ratings7,407 ratings
Positive95.6%
Neutral1.0%
Negative3.4%
Written reviews259 reviews
Positive53.7%
Neutral2.7%
Negative43.6%

User reviews

GetYourGuide

From 334K App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Convenient booking
  • 🚀 Variety of activities
  • 👍 Reliable service
  • 👍 Excellent customer service

Room to improve

  • 🐛 Buggy app
  • 🐛 Unclear meeting point instructions
  • 🐛 Unreliable tour providers
  • 🔒 Security and fraud concerns
  • 💰 Overpriced compared to direct booking

Civitatis

From 7.4K App Store ratings

What we love

  • 👍 Excellent tour guides
  • 🚀 Smooth booking process
  • 💡 Variety of tour options
  • 🚗 Reliable transportation services

Room to improve

  • 🐛 Booking and account issues
  • 🕰️ Last-minute tour cancellations
  • 🤖 Poor customer service
  • 🗺️ Incorrect tour information

Bugs and requests

GetYourGuide

Reported bugs

3 issues
  • App crashes and glitches
  • Booking issues and double charges
  • Inaccurate tour information

Requested features

3 requests
  • Clearer communication on tour details
  • Improved refund and cancellation policies
  • Better vetting of tour providers

Civitatis

Reported bugs

3 issues
  • Unable to log in or create account
  • Incorrect tour details or meeting points
  • Unreliable booking confirmations

Requested features

4 requests
  • Improved communication with customers
  • Easier account management
  • More flexible cancellation policies
  • Better tour descriptions and details

In-app purchases

None

GetYourGuide

No in-app purchases

None

Civitatis

No in-app purchases

Questions

Is GetYourGuide free?
GetYourGuide is free to download, with no in-app purchases.
Is Civitatis free?
Civitatis is free to download, with no in-app purchases.
Which has better reviews, GetYourGuide or Civitatis?
GetYourGuide is rated higher. GetYourGuide averages 4.9 out of 5 from 334K ratings, while Civitatis averages 4.8 from 7.4K ratings.
Do GetYourGuide or Civitatis have ads?
GetYourGuide shows ads; Civitatis does not.
Which is updated more often, GetYourGuide or Civitatis?
GetYourGuide ships an update every 5 days, and Civitatis every 9 days. Most recently, GetYourGuide was updated on October 28, 2026 and Civitatis on October 26, 2026.

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