GetYourGuide User Reviews

What users say

Top reviews

Boat trip

Quick and easy to book. Will review experience later.

Easy Peasy

Get your guide is a great app super easy to use and covers virtually the whole world

Dublin tour: Guiness warehouse

I booked tour on 6/23/26 at 530p. Our flight got cancelled , therefore our booking was interrupted unprecedentedly. After back and forth communications with tour manager, our request for changing the tour time was rejected. As a result, I booked the tour directly from the Guiness warehouse website without any hassles. I hoped the β€œget your guide” could have handled the situation better. In addition, the booking I made not a guided tour, but an admission ticket.
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Great day out

Hassan our tour guide was great from start to finish. The communication was brilliant and made the event feel at ease.
The day was a lovely experience. Being cash to buy extra drinks cos it’s haaaat!!

Great site

Great site for all your trips. Easy to use, informative and great trips available

Easy to use

Using Get your guide gave us a level of security when purchasing tickets. We were able to get last minute tickets to the Bowrse Concert and where the other tickets were sold out and at a better price! Thank you so!

Ticking off my bucket list Skiing in Mr. Buller

Very nice day to be in Mt. Buller. Augustine is a very punctual, professional and knowledgeable guide and driver. Patience is a virtue Augustine .Thank you for keeping us safe😊

A Must Get App

The app made it so simple and safe with handy reminders and directions

Amazing app

Amazing app to book your activities

Sunset Raft Cruise

Excellent

Amazing

Great experience and the app is amazing and seamless to use highly recommended and I’d like to thank Get your guide for there professionalism

Good app

Very helpful. Integrates well with wallet and calendar. Great notification system.

Atlanta Atlast

Blesdbme

Great experience

Excellent service professional and pleasant. Leonardo was amazing. Made it a wonderful experience

Easy to use

The getyourguid is easy to use and will become more and more popular. Used this for a few years now and it work well

Hidden Fees, Misleading Pricing, and Poor Supplier Oversight

I have used GetYourGuide multiple times, but my recent experiences have been disappointing. My biggest concern is the lack of transparency and oversight of some tour operators on the platform.

Several tours I booked in Vietnam included unexpected extra charges that were either unclear or not properly disclosed in the listing. In one case, I was asked to pay a large additional fee at the entrance despite having already paid for the tour, and the charges did not match the official published entrance fees. It left me feeling misled.

GetYourGuide should do a much better job of verifying that suppliers clearly disclose all mandatory costs before travelers book. Pricing should be transparent, with no hidden or surprise charges at the destination.

I also wish the review system were more transparent. Reviews are an important part of deciding which tours to book, so travelers need confidence that they accurately reflect customers’ experiences. GetYourGuide states that reviews are written by verified customers and that reviews describing genuine customer experiences generally remain published unless they violate specific guidelines.

Until the platform improves its oversight of tour operators and pricing transparency, I will be much more cautious about booking through GetYourGuide.
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Matthias Church

Not an official ticket, go to the official website.

A β€œGreat” Find!

Not familiar with Canada, GetYourGuide was a great discovery! We booked EVERY tour in Niagara Falls, Canada side, 3 tours & one show (4 total) via them. Every itinerary came with clear and accurate details (meeting place, time & process). Would use them again! Also, the price seemed cheaper than we saw posted. Great deal.
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quad bike and fire show

the day was amazing definately reccomend fatima she was so kind and helpful throughout the whole day and we had the best day

Unreliable as issues crop up

Buyer Beware! GetYourGuide is just what it says it is, a planning and booking service. If something goes wrong, they cannot help you so you’re on your own if a venue or booking has issues. Refunding you after the fact is the best they can do.