Un indispensable !
C’est un indispensable dans la planification de mes voyages. J’adore !
Sahara
Overall, it was a good trip with comfortable, clean accommodations, a nice Sahara camp, an enjoyable musical evening, and an excellent, understanding driver.
However, sandboarding was promised but not provided. We were later informed that it was available only to those opting for quad biking at an additional cost, which was disappointing.
More vegetarian options should be available at lunch venues instead of making buffets the only choice.
To conclude, it was a good experience, but with better communication, fulfilment of promised activities, and more flexibility, it could have been even better.
However, sandboarding was promised but not provided. We were later informed that it was available only to those opting for quad biking at an additional cost, which was disappointing.
More vegetarian options should be available at lunch venues instead of making buffets the only choice.
To conclude, it was a good experience, but with better communication, fulfilment of promised activities, and more flexibility, it could have been even better.
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Great Wall Tour
Today’s trip to Mutianyu Great Wall was absolutely unforgettable. The scenery was breathtaking, with the ancient stone wall winding along rolling mountains and green trees stretching far into the distance. Our guide Amelia was wonderful — she explained the history and stories of the Great Wall in great detail and patiently answered all our questions. She even bought cable car tickets for us in advance to save our time. We also received the “Hero Certificate” after climbing the wall, which made us so happy. It was such a lovely experience, and we highly recommend Amelia and this tour to everyone!
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Extremely deceptive practices
This app charges far, far more for tickets than the official websites of sightseeing spots do without adding much value. They also “offer” free cancelation to make you feel safe to use them but then don’t honor the free cancelation due to deceptive policies. Save your money and go to the official site of whatever monument you want to go to.
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Error in dropping us off a tour
In Lagos we booked a 2 pm boat tour to ponta da piedades through Get Your Guide. The actual boat company contacted us through GYG asking would we charge to the 11 am tour due to better weather. We agreed on the app. However, GYG removed us from the 2 pm but did not add us to the 11 am. So they never called our name & we didn’t go on the 11 am trip. However, we settled it with Francesca at Lagos Grotto Trips kiosk & she put us back on the 2 pm tour. There’s more to it but GYG screwed up and we wouldn’t have gone at all if it wasn’t for Francesca at Lagos Grotto Trips.
AND on Sintra GYG tour the brands on the van were scraping the rotors - unsafe. We won’t use GYG in the future.
AND on Sintra GYG tour the brands on the van were scraping the rotors - unsafe. We won’t use GYG in the future.
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Great resource & 100% Reliable!
I have booked tours in Vienna & Charleston, SC. So easy & helpful! Great photos & explanations on experiences. I will continue to use this!!!
Now I am booking for Asia & have 100% confidence in Get Your Guide!
Now I am booking for Asia & have 100% confidence in Get Your Guide!
Very bad experience
I booked an activity through getyourguide. It was cancelled one day before. It completely ruined our plan and they only offered to refund the money in 3-5 days. There should a law for punishment!
Could be so much better
I have used Get your guide around 6 times and when you get the right trip they tend to be very good. However when you go looking for trips you get so many of which most are irrelevant to your starting place. For example we were recently at Lake Garda so we put in trips by coach from Garda town and many options came up. Like visit Lake Garda from Verona ( I wasn’t in Verona), Milan ( nor Milan) or somewhere just as far away instead at the top of the list the trips from Garda (that’s where I was) to where you want to GO.
This has been the case from a number of places we have been staying in Europe. If this issue could be sorted then it would make it much easier to find what you are looking for. We have often given up as there are pages of trips which come up during your search which are as I said are irrelevant.
This has been the case from a number of places we have been staying in Europe. If this issue could be sorted then it would make it much easier to find what you are looking for. We have often given up as there are pages of trips which come up during your search which are as I said are irrelevant.
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First Time with GYG
3 took three tours in Europe from our cruise ship. All 3 were fantastic. Highly recommend using GYG.
Prático
Muito bom sempre deu certo
Mr
Michael was an excellent guide, he was happy to assist us whenever we asked for it. Thank you Michael
Badly let down
Booked a tour to Auscwitz, organised our whole trip around this date (flights, hotel, time off work etc.) the tour was meant to be a 9.30am on Thursday, I received a text message on the day before at 4pm (17hrs before) to say it was cancelled as they were unable to get tickets, even though I had paid 3 weeks earlier, I received a refund obviously, but this wasn't the point, I shall never use this outfit again and if you have any sense neither should you!
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Get your guide is fabulous
The app and the tours are awesome. It is so easy to find what you are looking for and to compare options. My friend recommended GetYourGuide and it has been really helpful to work out what to do on our trip. I highly recommend using this platform.
Samarkand: Shakhrisabz Day Trip with Mountain Stop
This tour was very well plan and the guide was very knowledgeable . It’s worth the money you spend.
⭐⭐⭐⭐⭐ A Fantastic Highland Adventure with an Exceptional Guide!
What an unforgettable day exploring Loch Ness and the Scottish Highlands with Timberbush Tours!
Our guide, Brendon, was absolutely outstanding! Exceptionally knowledgeable, professional, warm and engaging, he has a natural gift for bringing the history, culture and beauty of the Highlands to life.
His extensive travel experiences, fascinating stories and excellent communication skills make him a truly remarkable guide. He connects effortlessly with people and clearly has a genuine passion for what he does.
This was my first visit to Inverness and the Highlands, and Brendon made it such a special and memorable experience. Every stop was enjoyable, and the entire journey was both educational and entertaining.
Brendon is a tremendous asset to Timberbush Tours, and they are incredibly fortunate to have him!
Highly recommended! If you get Brendon as your guide, consider yourself very lucky!
A heartfelt thank you for such a wonderful day! ❤️
Our guide, Brendon, was absolutely outstanding! Exceptionally knowledgeable, professional, warm and engaging, he has a natural gift for bringing the history, culture and beauty of the Highlands to life.
His extensive travel experiences, fascinating stories and excellent communication skills make him a truly remarkable guide. He connects effortlessly with people and clearly has a genuine passion for what he does.
This was my first visit to Inverness and the Highlands, and Brendon made it such a special and memorable experience. Every stop was enjoyable, and the entire journey was both educational and entertaining.
Brendon is a tremendous asset to Timberbush Tours, and they are incredibly fortunate to have him!
Highly recommended! If you get Brendon as your guide, consider yourself very lucky!
A heartfelt thank you for such a wonderful day! ❤️
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Vallée du Douro
Prise en charge au retour désastreux et guide conducteur Manuel du Groupe CM devrait réviser ses habiletés professionnelles envers les personnes âgées .
Response from developer
Bonjour, nous sommes désolés que vous ayez rencontré des soucis. Nous aimerions mieux comprendre ce qui s’est passé. Merci de nous envoyer davantage de détails à social.support@getyourguide.com (mailto:social.support@getyourguide.com) depuis la même adresse utilisée pour réserver si vous avez une réservation, et de mentionner le nom utilisé pour cet avis. Merci!
False Advertisement
Usually, Get your Guide is prey on point. However, I flew all the way from Turkey to do a 4 countries in one day tour. On the app it says slots are open, the vendor is saying no slots are available and fully booked then added booked the entire weekend, which didn’t match the site at all. Then the cancellation says cancelled due to bad weather, so now I’m thinking which is it? Was it booked or bad weather? Then the day comes and it’s nice and sunny while I do my own alternate plans. My entire purpose of coming to Switzerland was to do this tour, paid over $1.3K to get here, then spent $400 for a tour which appears no one knows why it was cancelled.
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Sapporo: Blue pond and Furano
Sapporo, a journey to remember forever
Amazing and knowledgeable Tour Guide Grace 👍
Amazing and knowledgeable Tour Guide Grace 👍
Group size.
I loved our pompei tour. The only thing I didn’t like is that it was such a large group. Is was challenging keeping us all together and made things a little slower at times . Esther was amazing
Ginseng Tour
Amazing tour with Gordon and staff especially Cindy! Will come back again.
