Comparison

Colsanitas vs Medplus APP

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Colsanitas

Manage your prepaid medicine services on the go. Pay bills, schedule appointments, request authorizations, and access medical directories. Update your profile and request documents easily.

Highlights
  • Pay bills and make advance payments
  • Schedule, cancel, and reschedule appointments
  • Request and track medical service authorizations
  • Access medical directory with navigation
  • Purchase and manage vouchers
  • Activate travel insurance
  • Update personal and contact information
Features
Read full description

Si eres usuario Colsanitas o Medisanitas, descarga nuestra app en la que podrás acceder a nuestros servicios y gestionar los trámites de tu medicina prepagada desde donde estés. Aquí podrás: - Realizar el pago de tus facturas, pagos anticipados o pagos de inclusiones y nuevos contratos - Consultar el historial de pagos realizados - Gestionar tus métodos de pago - Solicitar, cancelar y reagendar citas con médicos de nuestra infraestructura - Solicitar autorizaciones de servicios médicos de diagnóstico o cirugía y consultar el estado de cada una de ellas - Acceder al Directorio Médico, ver la ubicación y la ruta más rápida. También vas a poder calificar tu experiencia - Realizar compra de vales, consultar los que tienes disponibles y los que ya has consumido - Activar el seguro de viaje y solicitar el certificado de activación para la asistencia médica en el exterior - Actualizar tus datos personales, datos de contacto, correspondencia, asignar una foto de perfil y cambiar tu contraseña - Consultar el Directorio de Oficinas - Solicitar un duplicado de tu carné y certificados de retención

About

Medplus APP

Manage your medical appointments, authorizations, and payments easily from your phone. Find doctors by specialty and track your requests without needing to call or wait in line. Your health is now conveniently in your hands.

Highlights
  • Schedule and manage appointments
  • Check authorizations and statuses
  • Secure and easy payments
  • Track requests
  • Find doctors by specialty
Features
Read full description

Te mereces más facilidades. Ahora en MedPlus puedes autogestionar tus trámites de forma fácil, sin llamadas ni filas, directo desde tu celular. * Agenda y gestiona tus citas * Consulta autorizaciones y estados * Paga fácil y seguro * Haz seguimiento a tus solicitudes * Encuentra médicos en el directorio según la especialidad que necesitas Tu salud, en tus manos.

Screenshots

Colsanitas4 screens
Medplus APP4 screens

Verdict

The call

The clearest difference is update cadence: Medplus APP at fortnightly against Colsanitas's every 2 months. Colsanitas's advantage is review sentiment (42% vs 24%) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Colsanitas ships an update every 2 months, Medplus APP fortnightly. The most recent releases landed on October 24, 2026 and October 22, 2026 respectively.

Scorecard3 real differences · 7 level
Colsanitas versus Medplus APP: the parameters behind the verdict, then further details
ParameterColsanitasMedplus APP
PriceFreeFree
Rating4.7 (557 ratings) — better—
Positive reviews42.0% of reviews — better23.9% of reviews
Number of ratings557 — better—
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.1 — better16.0
Further details — not scored
Size36 MB85 MB
Age rating17+17+
DeveloperOrganización Sanitas InternacionalMEDPLUS MEDICINA PREPAGADA S.A

Customer experience

Colsanitas

All ratings535 ratings
Positive91.4%
Neutral2.2%
Negative6.4%
Written reviews88 reviews
Positive42.0%
Neutral13.6%
Negative44.3%

Medplus APP

Written reviews46 reviews
Positive23.9%
Neutral2.2%
Negative73.9%

Bugs and requests

Colsanitas

Reported bugs

72 issues
  • Fails when purchasing more than one voucher
  • Specialties are repeated and without cities
  • UI errors
  • Navigation not friendly on iOS
  • App shows no internet connection when there is
Show 67 more
  • Cannot consult specialized exam results
  • No authorizations processed
  • Difficulties obtaining authorization for lab tests
  • Password validation issues (constant resets)
  • Delays and lack of empathy for children's medication authorization
  • App is not responsive
  • App does not adjust to screen size
  • Slow loading times
  • App crashes
  • Password reset is a nightmare
  • Confirmation code SMS delays
  • App requires frequent password changes
  • Payment with PSE fails
  • Internal errors when downloading invoices
  • Cannot schedule appointments (dentistry)
  • Internal error when selecting document type
  • App does not allow entering ID
  • App is slow and closes by itself
  • Cannot consult lab and image results
  • System is slow to open and requires code
  • App breaks constantly
  • Navigation is very poor
  • Cannot purchase vouchers
  • App does not allow inscription of cards for payment
  • Missing guard information
  • Platform does not adapt to phone size
  • App crashes on update
  • Cannot book appointments
  • Directory medical not updated
  • App does not open on iPhone X
  • New update crashes
  • Cannot purchase electronic vouchers
  • App is not functional
  • App does not allow to see medical directory
  • App does not open
  • App is unusable
  • Viewport is above the window during PSE transactions
  • App does not adjust to screen size, hiding options
  • Internal error when trying to download invoice
  • Internal error when trying to select document type before login
  • App is damaged after update
  • App crashes when searching without text
  • Directory search remains searching with keyboard deployed
  • App does not remember password
  • Voucher purchase works 1 out of 3 attempts
  • Medical directory search is not efficient
  • Pages are skipped when clicking 'next'
  • Cannot book appointments from directory
  • App crashes when trying to buy a voucher
  • Voucher purchase never works
  • Keyboard sometimes does not work on mobile web
  • App is slow and section for appointments does not work
  • Vouchers cannot be purchased
  • App does not allow inscription of cards for payment
  • Cannot see or purchase vouchers
  • Missing guard information
  • Platform does not adapt to phone size
  • App crashes on update
  • Cannot book appointments
  • Directory medical not updated
  • App does not open on iPhone X
  • New update crashes
  • Cannot purchase electronic vouchers
  • App is not functional
  • App does not allow to see medical directory
  • App does not open
  • App is unusable

Requested features

10 requests
  • Confirmation of correct documents
  • More simple and effective handling
  • User persona analysis
  • Ability to view/download medical history
  • QR code for voucher purchase in clinics
Show 5 more
  • Dark mode
  • Face ID integration
  • Improved search and filtering in medical directory
  • Ability to book appointments directly from medical directory
  • Information on on-call services

Medplus APP

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Colsanitas

No in-app purchases

None

Medplus APP

No in-app purchases

Questions

Is Colsanitas free?
Colsanitas is free to download, with no in-app purchases.
Is Medplus APP free?
Medplus APP is free to download, with no in-app purchases.
Do Colsanitas or Medplus APP have ads?
Neither Colsanitas nor Medplus APP shows ads.
Which is updated more often, Colsanitas or Medplus APP?
Colsanitas ships an update every 2 months, and Medplus APP fortnightly. Most recently, Colsanitas was updated on October 24, 2026 and Medplus APP on October 22, 2026.

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