Comparison

My WM vs Ziply Communicator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My WM

Manage your waste and recycling services conveniently from your mobile device. Pay bills, track pickups, report issues, and manage your account details. This app simplifies service management for residential and roll-off customers.

Highlights
  • Pay bills and view payment history
  • Track pickup schedules and report missed pickups
  • Manage multiple service accounts
  • Request container repairs and roll-off services
  • Update profile and communication preferences
  • View holiday schedules and weather alerts
Features
Read full description

The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.

About

Ziply Communicator

This app extends voice communications to any WiFi-enabled device, offering audio/video calls, instant messaging, and conferencing. It requires a Ziply Fiber Hosted Voice service to function, enabling seamless business connectivity.

Highlights
  • Audio and video calls
  • Instant messaging
  • Conferencing
  • Rich response options
  • Advanced communication features
Features
Read full description

Ziply Fiber Communicator App extends voice communications to any WiFi enabled device with audio & video calls, rich response, instant messaging, conferencing and advanced features from a single, easy-to-use application. Note: You need to have Ziply Fiber Hosted Voice to use this app. Ziply Fiber Hosted Voice works with Ziply Fiber Communicator App to deliver freedom, connectivity and flexibility enabling businesses to be one click away from their team and customers, and ensuring effective yet highly secure real-time communications anytime, anywhere.

Screenshots

My WM4 screens
Ziply Communicator4 screens

Verdict

The call

The clearest difference is rating: My WM at 4.5 against Ziply Communicator's 3.0. My WM also leads on update cadence (every 6 weeks vs every 17 months) and ratings volume (75K vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My WM holds the better App Store score, 4.5 against 3.0. That said, the two scores are not equally well evidenced: My WM has 75K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 17% of My WM's written reviews are positive against 0% of Ziply Communicator's.

UpkeepUpdate frequency

My WM ships an update every 6 weeks, Ziply Communicator every 17 months. The most recent releases landed on September 27, 2026 and September 21, 2026 respectively.

Scorecard5 real differences · 5 level
My WM versus Ziply Communicator: the parameters behind the verdict, then further details
ParameterMy WMZiply Communicator
PriceFreeFree
Rating4.5 (75K ratings) — better3.0 (4 ratings)
Positive reviews16.5% of reviews — better0.0% of reviews
Number of ratings75K — better4
Update frequencyEvery 6 weeks — betterEvery 17 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13 — better15.5
Further details — not scored
Size86 MB216 MB
Age rating4+4+
DeveloperWaste Management, Inc.ZiplyFiber

Customer experience

My WM

All ratings75,371 ratings
Positive87.9%
Neutral2.8%
Negative9.3%
Written reviews550 reviews
Positive16.5%
Neutral5.8%
Negative77.6%

Ziply Communicator

All ratings4 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

My WM

Reported bugs

3 issues
  • App crashes when trying to view invoices
  • Profile editing functionality not working
  • Inconsistent information between app and website

Requested features

3 requests
  • Ability to report missed pickups directly in the app
  • More transparent billing and pricing information
  • Improved communication on service changes and delays

Ziply Communicator

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My WM

No in-app purchases

None

Ziply Communicator

No in-app purchases

Questions

Is My WM free?
My WM is free to download, with no in-app purchases.
Is Ziply Communicator free?
Ziply Communicator is free to download, with no in-app purchases.
Which has better reviews, My WM or Ziply Communicator?
My WM is rated higher. My WM averages 4.5 out of 5 from 75K ratings, while Ziply Communicator averages 3.0 from 4 ratings.
Do My WM or Ziply Communicator have ads?
Neither My WM nor Ziply Communicator shows ads.
Which is updated more often, My WM or Ziply Communicator?
My WM ships an update every 6 weeks, and Ziply Communicator every 17 months. Most recently, My WM was updated on September 27, 2026 and Ziply Communicator on September 21, 2026.

Other comparisons