My WM vs IPitomy Cloud Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My WM
Manage your waste and recycling services on the go. Pay bills, track pickups, request services, and manage your account details. Get alerts for service delays and important updates.
- Manage payments and billing
- Track pickup schedules
- Report missed pickups
- Request extra pickups
- Manage multiple accounts
- Request container repair
- Edit profile settings
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The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.
IPitomy Cloud Connect
This application allows users to access their IPitomy PBX extensions from any internet-connected device. It enables seamless communication for cloud or premise-based systems, extending your phone service wherever you go.
- Remote PBX extension access
- Cloud-based system support
- Premise-based system support
- Internet connectivity required
- Mobile communication
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Stay connected with IPitomy Cloud Connect. With this app, you can use extensions on your cloud or premise-based IPitomy PBX anywhere you have an internet connection.
Screenshots
Verdict
The clearest difference is review sentiment: IPitomy Cloud Connect at 100% against My WM's 16%. IPitomy Cloud Connect also leads on rating (5.0 vs 4.5). My WM's advantage is update cadence (every 6 weeks vs every 9 months) and ratings volume (77K vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
IPitomy Cloud Connect holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: My WM has 77K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 16% of My WM's written reviews are positive against 100% of IPitomy Cloud Connect's.
My WM ships an update every 6 weeks, IPitomy Cloud Connect every 9 months. The most recent releases landed on November 13, 2026 and November 3, 2026 respectively.
| Parameter | My WM | IPitomy Cloud Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (77K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 16.3% of reviews | 100.0% of reviews — better |
| Number of ratings | 77K — better | 1 |
| Update frequency | Every 6 weeks — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13 — better | 15.0 |
| Further details — not scored | ||
| Size | 86 MB | 90 MB |
| Age rating | 4+ | 4+ |
| Developer | Waste Management, Inc. | IPitomy Communications, LLC |
Customer experience
My WM
IPitomy Cloud Connect
Bugs and requests
My WM
Reported bugs
3 issues- App crashes when trying to view invoices
- Profile editing functionality not working
- Inconsistent information between app and website
Requested features
3 requests- Ability to report missed pickups directly in the app
- More transparent billing and pricing information
- Improved communication on service changes and delays
IPitomy Cloud Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My WM
No in-app purchases
IPitomy Cloud Connect
No in-app purchases
Questions
Is My WM free?
Is IPitomy Cloud Connect free?
Which has better reviews, My WM or IPitomy Cloud Connect?
Do My WM or IPitomy Cloud Connect have ads?
Which is updated more often, My WM or IPitomy Cloud Connect?
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