My WM vs HF Storage
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My WM
Manage your waste and recycling services conveniently from your mobile device. Pay bills, track pickups, report issues, and manage your account details. This app simplifies service management for residential and roll-off customers.
- Pay bills and view payment history
- Track pickup schedules and report missed pickups
- Manage multiple service accounts
- Request container repairs and roll-off services
- Update profile and communication preferences
- View holiday schedules and weather alerts
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The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.
HF Storage
Manage your self-storage unit conveniently and securely from your smartphone. Rent new units, pay bills, and access select locations with ease. Simplify your storage experience with this powerful management tool.
- Rent new units in real-time
- Pay monthly bills easily
- Open main gate at select locations
- View outstanding balance
- Notify management of move-out
- Fingerprint authorization for login
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The HF Storage management App is the easiest and most secure way to rent a new unit. See the pricing and unit availability in real time. Renting a new unit, paying your monthly bill, and the option to open the main gate (at select locations) are just a few of the tasks your app will perform easily, all from your smartphone. Let us help you make life simpler by using our powerful application designed specifically for you, our customer. At select locations, new customers can rent a unit from start to finish with our app in just minutes. Current customers use their unit number and their gate code to login. Key features - Pay bill monthly with 3 clicks. Once a customer has logged in for the first time, they can log in with fingerprint authorization, making access to their information a snap. - Certain locations allow rentals to be performed from this app. You can pay for the unit, easily sign your lease agreement and receive a gate code to obtain access all from our app. - Notify management easily that you are moving out. - Easily see what your outstanding balance is at any time. - and so much more.
Screenshots
Verdict
The clearest difference is update cadence: My WM at every 6 weeks against HF Storage's every 14 months. My WM also leads on ratings volume (77K vs 88) and review sentiment (16% vs 0%). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HF Storage holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: My WM has 77K ratings behind it against 88, so its average is the more settled of the two. Written reviews complicate that: 16% of My WM's written reviews are positive against 0% of HF Storage's, so the app with the better star average is not the one people write more warmly about.
My WM ships an update every 6 weeks, HF Storage every 14 months. The most recent releases landed on November 3, 2026 and October 29, 2026 respectively.
| Parameter | My WM | HF Storage |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (77K ratings) | 4.7 (88 ratings) — better |
| Positive reviews | 16.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 77K — better | 88 |
| Update frequency | Every 6 weeks — better | Every 14 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13 — better | 14.0 |
| Further details — not scored | ||
| Size | 86 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | Waste Management, Inc. | Thomas Fisher |
Customer experience
My WM
HF Storage
Bugs and requests
My WM
Reported bugs
3 issues- App crashes when trying to view invoices
- Profile editing functionality not working
- Inconsistent information between app and website
Requested features
3 requests- Ability to report missed pickups directly in the app
- More transparent billing and pricing information
- Improved communication on service changes and delays
HF Storage
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My WM
No in-app purchases
HF Storage
No in-app purchases









