My WM vs Mesa Mobile App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My WM
Manage your waste and recycling services conveniently from your mobile device. Pay bills, track pickups, report issues, and manage your account details. This app simplifies service management for residential and roll-off customers.
- Pay bills and view payment history
- Track pickup schedules and report missed pickups
- Manage multiple service accounts
- Request container repairs and roll-off services
- Update profile and communication preferences
- View holiday schedules and weather alerts
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The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.
Mesa Mobile App
This utility app helps technicians manage equipment logistics. It allows for tracking deliveries and retrievals of equipment for field service operations.
- Track equipment deliveries
- Manage equipment retrievals
- Field service operations support
- Logistics management
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A utility app for Mesa Power Solutions technicians to track equipment deliveries and retrievals.
Screenshots
Verdict
The clearest difference is review sentiment: Mesa Mobile App at 100% against My WM's 16%. Mesa Mobile App also leads on rating (5.0 vs 4.5) and update cadence (every 2 weeks vs every 6 weeks). My WM's advantage is ratings volume (77K vs 5). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Mesa Mobile App holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: My WM has 77K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 16% of My WM's written reviews are positive against 100% of Mesa Mobile App's.
My WM ships an update every 6 weeks, Mesa Mobile App every 2 weeks. The most recent releases landed on November 5, 2026 and November 3, 2026 respectively.
| Parameter | My WM | Mesa Mobile App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (77K ratings) | 5.0 (5 ratings) — better |
| Positive reviews | 16.3% of reviews | 100.0% of reviews — better |
| Number of ratings | 77K — better | 5 |
| Update frequency | Every 6 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13 | 13.0 |
| Further details — not scored | ||
| Size | 86 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | Waste Management, Inc. | Mesa Natural Gas Solutions, LLC |
Customer experience
My WM
Mesa Mobile App
Bugs and requests
My WM
Reported bugs
3 issues- App crashes when trying to view invoices
- Profile editing functionality not working
- Inconsistent information between app and website
Requested features
3 requests- Ability to report missed pickups directly in the app
- More transparent billing and pricing information
- Improved communication on service changes and delays
Mesa Mobile App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My WM
No in-app purchases
Mesa Mobile App
No in-app purchases
