My WM vs PKB
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My WM
Manage your waste and recycling services on the go. Pay bills, track pickups, request services, and manage your account details. Get alerts for service delays and important updates.
- Manage payments and billing
- Track pickup schedules
- Report missed pickups
- Request extra pickups
- Manage multiple accounts
- Request container repair
- Edit profile settings
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The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.
PKB
Report local issues like potholes and graffiti directly to your city government. This app allows for quick and efficient submission of problems, helping to improve your community.
- Report potholes
- Report graffiti
- Submit neighborhood issues
- Direct city reporting
- Fast issue submission
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See a pothole that needs filling? Graffiti making a mess of your neighborhood? Tap right into your city and report the issue fast with PKB-Connect!
Screenshots
Verdict
The clearest difference is rating: PKB at 5.0 against My WM's 4.5. My WM's advantage is ratings volume (77K vs 1) and update cadence (every 6 weeks vs every 7 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PKB holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: My WM has 77K ratings behind it against 1, so its average is the more settled of the two.
My WM ships an update every 6 weeks, PKB every 7 months. The most recent releases landed on November 10, 2026 and November 3, 2026 respectively.
| Parameter | My WM | PKB |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (77K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 16.5% of reviews | — |
| Number of ratings | 77K — better | 1 |
| Update frequency | Every 6 weeks — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13 — better | 15.0 |
| Further details — not scored | ||
| Size | 86 MB | 132 MB |
| Age rating | 4+ | 4+ |
| Developer | Waste Management, Inc. | City of Parkersburg |
Customer experience
My WM
PKB
Bugs and requests
My WM
Reported bugs
3 issues- App crashes when trying to view invoices
- Profile editing functionality not working
- Inconsistent information between app and website
Requested features
3 requests- Ability to report missed pickups directly in the app
- More transparent billing and pricing information
- Improved communication on service changes and delays
PKB
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My WM
No in-app purchases
PKB
No in-app purchases
