Comparison

My WM vs Access Westminster

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My WM

Manage your waste and recycling services conveniently from your mobile device. Pay bills, track pickups, report issues, and manage your account details. This app simplifies service management for residential and roll-off customers.

Highlights
  • Pay bills and view payment history
  • Track pickup schedules and report missed pickups
  • Manage multiple service accounts
  • Request container repairs and roll-off services
  • Update profile and communication preferences
  • View holiday schedules and weather alerts
Features
Read full description

The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.

About

Access Westminster

Report city service issues like potholes and graffiti with photos and location details. Track the status of your requests and access a knowledge base of past submissions. Help keep your community beautiful and well-maintained.

Highlights
  • Report city service issues
  • Submit photos and location
  • Track request status
  • Access knowledge base
  • Request pothole repair
  • Request streetlight fix
  • Report graffiti removal
Features
Read full description

Welcome to the Access Westminster mobile app—the one-stop-shop for Westminster (CO) city services! With a few simple taps, you can request city services such as: • Fill a Pothole  • Fix a Streetlight  • Remove Graffiti  Through Access Westminster, residents can include photos and location information and track the status of the service request. Access Westminster also offers a robust knowledge base of previously submitted service requests. We work hard every day to keep our city beautiful. Thank you for making our community even better with Access Westminster!

Screenshots

My WM4 screens
Access Westminster4 screens

Verdict

The call

The clearest difference is rating: My WM at 4.5 against Access Westminster's 4.1. My WM also leads on ratings volume (77K vs 9) and update cadence (every 6 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My WM holds the better App Store score, 4.5 against 4.1. That said, the two scores are not equally well evidenced: My WM has 77K ratings behind it against 9, so its average is the more settled of the two.

UpkeepUpdate frequency

My WM ships an update every 6 weeks, Access Westminster every 3 months. The most recent releases landed on October 31, 2026 and October 24, 2026 respectively.

Scorecard5 real differences · 5 level
My WM versus Access Westminster: the parameters behind the verdict, then further details
ParameterMy WMAccess Westminster
PriceFreeFree
Rating4.5 (77K ratings) — better4.1 (9 ratings)
Positive reviews16.3% of reviews—
Number of ratings77K — better9
Update frequencyEvery 6 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS13 — better18.0
Further details — not scored
Size86 MB145 MB
Age rating4+12+
DeveloperWaste Management, Inc.City of Westminster

Customer experience

My WM

All ratings75,371 ratings
Positive87.9%
Neutral2.8%
Negative9.3%
Written reviews583 reviews
Positive16.3%
Neutral5.7%
Negative78.0%

Access Westminster

All ratings7 ratings
Positive71.4%
Neutral0.0%
Negative28.6%

Bugs and requests

My WM

Reported bugs

3 issues
  • App crashes when trying to view invoices
  • Profile editing functionality not working
  • Inconsistent information between app and website

Requested features

3 requests
  • Ability to report missed pickups directly in the app
  • More transparent billing and pricing information
  • Improved communication on service changes and delays

Access Westminster

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My WM

No in-app purchases

None

Access Westminster

No in-app purchases

Questions

Is My WM free?
My WM is free to download, with no in-app purchases.
Is Access Westminster free?
Access Westminster is free to download, with no in-app purchases.
Which has better reviews, My WM or Access Westminster?
My WM is rated higher. My WM averages 4.5 out of 5 from 77K ratings, while Access Westminster averages 4.1 from 9 ratings.
Do My WM or Access Westminster have ads?
Neither My WM nor Access Westminster shows ads.
Which is updated more often, My WM or Access Westminster?
My WM ships an update every 6 weeks, and Access Westminster every 3 months. Most recently, My WM was updated on October 31, 2026 and Access Westminster on October 24, 2026.

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