MyRITS vs CallRail
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyRITS
This business application connects dealership associates to their telephone system, enabling customer interaction from any location. It helps track customer contacts and provides callback information, benefiting associates, customers, and dealerships.
- Mobile interaction with telephone system
- Customer contact tracking
- Dealership callback information
- Remote access for associates
- Compliance tracking for dealers
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Designed to work with your Reynolds Integrated Telephone System, the MyRITS application extends some of the most useful aspects of your telephone system to your mobile device. Dealership associates will be able to interact with customers from wherever they are as if they were at their normal workstations. MyRITS helps you track customer contact by mobile users and ensure that customers have dealership call back information at their fingertips. Dealership customers win because they get the attention they deserve. Dealership associates win because they get the information they need when they need it, wherever they need it. Dealers win because they can track compliance with dealership expectations and policies.
CallRail
Manage calls, texts, and forms from your business tracking number on the go. Engage leads instantly, qualify them with notes and tags, and access real-time insights and AI-powered call summaries.
- Send and receive text messages
- Manage calls on the go
- Add tags, values, and notes to leads
- View dashboard metrics
- AI-powered call summaries
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Take the power of CallRail with you everywhere, so you never miss an opportunity. With CallRail’s mobile app, you can monitor key insights and manage calls, texts, and forms while on the go. Engage leads instantly with text messaging -Send and receive text messages directly in the app from the CallRail tracking number of your choice. Make and manage calls on the go -Connect with leads at the right moment by managing calls within the app. Qualify leads and stay organized -Add tags, values, and notes to track lead quality and capture important details about every interaction. Access actionable insights -View high level metrics with our new dashboard and get call summaries with AI-powered Premium Conversation Intelligence™ so you can respond faster. Empower your business with real-time insights and seamless communication, all from your mobile device.
Screenshots
Verdict
The clearest difference is rating: CallRail at 4.6 against MyRITS's 3.6. CallRail also leads on update cadence (every 3 weeks vs every 5 months) and review sentiment (10% vs 0%). MyRITS's advantage is monetization model (free vs freemium) and iOS requirement (12.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CallRail holds the better App Store score, 4.6 against 3.6. That said, the two scores are not equally well evidenced: CallRail has 37 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 0% of MyRITS's written reviews are positive against 10% of CallRail's.
MyRITS ships an update every 5 months, CallRail every 3 weeks. The most recent releases landed on July 18, 2026 and September 23, 2026 respectively.
| Parameter | MyRITS | CallRail |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (7 ratings) | 4.6 (37 ratings) — better |
| Positive reviews | 0.0% of reviews | 10.0% of reviews — better |
| Number of ratings | 7 | 37 — better |
| Update frequency | Every 5 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 12.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 12 MB | 48 MB |
| Age rating | 4+ | 4+ |
| Developer | The Reynolds and Reynolds Company and its affiliates | CallRail, Inc. |
Customer experience
MyRITS
CallRail
In-app purchases
MyRITS
No in-app purchases
CallRail
No in-app purchases









