ManageEngine ADManager Plus vs SolarWinds Customer Success
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ManageEngine ADManager Plus
Manage Active Directory user accounts remotely via iPhone. Perform tasks like creating, resetting passwords, and managing group memberships with 24/7 access. Generate reports on user status and manage AD task requests.
- User provisioning with templates
- Password reset, unlock, enable/disable users
- Group membership management
- Reports on user status
- Workflow for AD task requests
- 24/7 remote access
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ManageEngine ADManager Plus Active Directory iPhone app empowers administrators and help desk technicians to manage all user accounts in their organization using just their iPhones immaterial of where they are or what time it is. With 24*7 access and control over user accounts, even when they are ‘on the move’, they can now avoid any unpleasant surprises and keep their Active Directory in top shape always. ~ App features ~ User Provisioning: Create users in AD with Smart User creation templates User Management: Reset password, unlock, enable, disable, delete user accounts Users' group membership management User Reports: Details of locked out, disabled, password expired, and inactive users Workflow: View, manage, and execute AD task requests
SolarWinds Customer Success
Access your SolarWinds account information and product tools on the go. Receive real-time notifications, view product details like license keys and documentation, and manage support cases.
- Real-time notifications
- Product information access
- Support case management
- Account information viewing
- Switch between account profiles
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Need help on the go? SolarWinds® Customer Success mobile application is an extension of Solarwinds Customer Portal that gives you quick access to account information and product tools. - Get notified faster with real-time notifications - Access product-specific information including license details, activation keys, release notes, and technical documentation - Create and view support case details, including the status of your reported cases - View basic account information such as linked accounts and switch between account profiles Note: It is required that you have a SolarWinds Customer Portal log in to access the Customer Success mobile app. Some features and functionality are limited within the mobile app and will still require that you access the Customer Portal directly. These features and functionality are not limited to but may include things such as Account Administration, License Renewal, Software Downloads, and Upgrades and License Additions for example.
Screenshots
Verdict
The clearest difference is rating: SolarWinds Customer Success at 5.0 against ManageEngine ADManager Plus's 3.1. ManageEngine ADManager Plus's advantage is ratings volume (10 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SolarWinds Customer Success holds the better App Store score, 5.0 against 3.1. That said, the two scores are not equally well evidenced: ManageEngine ADManager Plus has 10 ratings behind it against 2, so its average is the more settled of the two.
| Parameter | ManageEngine ADManager Plus | SolarWinds Customer Success |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (10 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 36.4% of reviews | — |
| Number of ratings | 10 — better | 2 |
| Update frequency | Every 4 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.5 | 12.0 — better |
| Further details — not scored | ||
| Size | 11 MB | 21 MB |
| Age rating | 4+ | 4+ |
| Developer | Zoho Corporation | Samanage |
Customer experience
ManageEngine ADManager Plus
SolarWinds Customer Success
In-app purchases
ManageEngine ADManager Plus
No in-app purchases
SolarWinds Customer Success
No in-app purchases
Questions
Is ManageEngine ADManager Plus free?
Is SolarWinds Customer Success free?
Which has better reviews, ManageEngine ADManager Plus or SolarWinds Customer Success?
Do ManageEngine ADManager Plus or SolarWinds Customer Success have ads?
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