Comparison

ManageEngine ADManager Plus vs SolarWinds Customer Success

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ManageEngine ADManager Plus

Manage Active Directory user accounts remotely via iPhone. Perform tasks like creating, resetting passwords, and managing group memberships with 24/7 access. Generate reports on user status and manage AD task requests.

Highlights
  • User provisioning with templates
  • Password reset, unlock, enable/disable users
  • Group membership management
  • Reports on user status
  • Workflow for AD task requests
  • 24/7 remote access
Read full description

ManageEngine ADManager Plus Active Directory iPhone app empowers administrators and help desk technicians to manage all user accounts in their organization using just their iPhones immaterial of where they are or what time it is. With 24*7 access and control over user accounts, even when they are ‘on the move’, they can now avoid any unpleasant surprises and keep their Active Directory in top shape always. ~ App features ~ User Provisioning: Create users in AD with Smart User creation templates User Management: Reset password, unlock, enable, disable, delete user accounts Users' group membership management User Reports: Details of locked out, disabled, password expired, and inactive users Workflow: View, manage, and execute AD task requests

About

SolarWinds Customer Success

Access your SolarWinds account information and product tools on the go. Receive real-time notifications, view product details like license keys and documentation, and manage support cases.

Highlights
  • Real-time notifications
  • Product information access
  • Support case management
  • Account information viewing
  • Switch between account profiles
Features
Read full description

Need help on the go? SolarWinds® Customer Success mobile application is an extension of Solarwinds Customer Portal that gives you quick access to account information and product tools. - Get notified faster with real-time notifications - Access product-specific information including license details, activation keys, release notes, and technical documentation - Create and view support case details, including the status of your reported cases - View basic account information such as linked accounts and switch between account profiles Note: It is required that you have a SolarWinds Customer Portal log in to access the Customer Success mobile app. Some features and functionality are limited within the mobile app and will still require that you access the Customer Portal directly. These features and functionality are not limited to but may include things such as Account Administration, License Renewal, Software Downloads, and Upgrades and License Additions for example.

Screenshots

ManageEngine ADManager Plus4 screens
SolarWinds Customer Success4 screens

Verdict

The call

The clearest difference is rating: SolarWinds Customer Success at 5.0 against ManageEngine ADManager Plus's 3.1. ManageEngine ADManager Plus's advantage is ratings volume (10 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SolarWinds Customer Success holds the better App Store score, 5.0 against 3.1. That said, the two scores are not equally well evidenced: ManageEngine ADManager Plus has 10 ratings behind it against 2, so its average is the more settled of the two.

Scorecard2 real differences · 8 level
ManageEngine ADManager Plus versus SolarWinds Customer Success: the parameters behind the verdict, then further details
ParameterManageEngine ADManager PlusSolarWinds Customer Success
PriceFreeFree
Rating3.1 (10 ratings)5.0 (2 ratings) — better
Positive reviews36.4% of reviews—
Number of ratings10 — better2
Update frequencyEvery 4 months—
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS13.512.0 — better
Further details — not scored
Size11 MB21 MB
Age rating4+4+
DeveloperZoho CorporationSamanage

Customer experience

ManageEngine ADManager Plus

All ratings10 ratings
Positive50.0%
Neutral10.0%
Negative40.0%
Written reviews11 reviews
Positive36.4%
Neutral18.2%
Negative45.5%

SolarWinds Customer Success

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

ManageEngine ADManager Plus

No in-app purchases

None

SolarWinds Customer Success

No in-app purchases

Questions

Is ManageEngine ADManager Plus free?
ManageEngine ADManager Plus is free to download, with no in-app purchases.
Is SolarWinds Customer Success free?
SolarWinds Customer Success is free to download, with no in-app purchases.
Which has better reviews, ManageEngine ADManager Plus or SolarWinds Customer Success?
SolarWinds Customer Success is rated higher. ManageEngine ADManager Plus averages 3.1 out of 5 from 10 ratings, while SolarWinds Customer Success averages 5.0 from 2 ratings.
Do ManageEngine ADManager Plus or SolarWinds Customer Success have ads?
Neither ManageEngine ADManager Plus nor SolarWinds Customer Success shows ads.

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