ManageEngine MDM Self Service vs Deskpro
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ManageEngine MDM Self Service
This business app enables secure onboarding of company devices, providing access to corporate apps and data. It features live device tracking, an app catalog for easy installation, and a secure document repository. Users can also receive important announcements and share their screen for troubleshooting.
- Live device location tracking
- App catalog for approved installations
- Secure document repository
- Real-time company announcements
- Device screen sharing for support
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Self Service app lets you quickly onboard your devices to your company, providing secure access to corporate apps, data, and other resources. Key features: 1. Seamlessly track Live Location of the device. 2. An app catalog for easy installation of approved applications. 3. Securely store and view confidential documents in a protected repository. 4. Receive real-time notifications about important company announcements. 5. Share your device screen for troubleshooting assistance. Note: ManageEngine MDM app is used by ManageEngine Mobile Device Manager Plus and ManageEngine Endpoint Central to manage devices within an organization. Compatible with devices running iOS 13.0 or later.
Deskpro
Manage helpdesk tickets on the go with this mobile companion app. Create, filter, assign, and update tickets efficiently from your iPhone or iPad. Requires an existing Deskpro helpdesk installation.
- Create tickets, users, and organizations
- Filter, sort, assign, and update tickets
- Quick ticket actions via swipe
- Customize ticket view
- Apply mass actions
- Use snippets and macros for replies
- Attach files from local storage or cloud
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This is the all-new mobile companion app for Deskpro, the helpdesk software for 21st century organizations. As a Deskpro agent, now you can handle tickets from your iPhone or iPad as quickly and efficiently as you can from the desktop. You must have an existing Deskpro helpdesk running the latest Deskpro version for this app to work. * Create new tickets, users and organizations. * Filter, sort, assign and update tickets. * Swipe left in the ticket list for quick ticket actions. * Customize the ticket view: choose to show custom fields or labels. * Apply mass actions * Reply quickly using your snippets and macros. * Attach files from local storage, iCloud Drive, or Dropbox. * Supports iOS notifications. * Includes advanced features like problems & incidents.
Screenshots
Verdict
The clearest difference is rating: ManageEngine MDM Self Service at 2.8 against Deskpro's 2.0. ManageEngine MDM Self Service also leads on review sentiment (47% vs 38%). Deskpro's advantage is iOS requirement (9.0 vs 13.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ManageEngine MDM Self Service holds the better App Store score, 2.8 against 2.0. Both are backed by a comparable volume of ratings — 14 and 12 respectively. Written reviews point the same way: 47% of ManageEngine MDM Self Service's written reviews are positive against 38% of Deskpro's.
ManageEngine MDM Self Service ships an update every 5 weeks, Deskpro every 2 months. The most recent releases landed on November 3, 2026 and October 29, 2026 respectively.
| Parameter | ManageEngine MDM Self Service | Deskpro |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (14 ratings) — better | 2.0 (12 ratings) |
| Positive reviews | 46.7% of reviews — better | 37.5% of reviews |
| Number of ratings | 14 — better | 12 |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 98 MB | 19 MB |
| Age rating | 4+ | 4+ |
| Developer | Zoho Corporation | Deskpro Ltd |
Customer experience
ManageEngine MDM Self Service
Deskpro
In-app purchases
ManageEngine MDM Self Service
No in-app purchases
Deskpro
No in-app purchases
Questions
Is ManageEngine MDM Self Service free?
Is Deskpro free?
Which has better reviews, ManageEngine MDM Self Service or Deskpro?
Do ManageEngine MDM Self Service or Deskpro have ads?
Which is updated more often, ManageEngine MDM Self Service or Deskpro?
Other comparisons
