SMRT Operations Manager vs b
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SMRT Operations Manager
This app streamlines multifamily community management by integrating work orders, inspections, and preventive maintenance. It enhances team efficiency and resident satisfaction through improved communication and operational insights.
- Integrated work orders, inspections, and maintenance
- Streamlined resident communication
- Real-time operational insights
- Empowers leasing and maintenance teams
- Boosts resident loyalty
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SMRT Operations Manager is the companion app to the SmartRent Work Management and Answer Automation platforms. SmartRent’s Smart Operations Solutions product suite provides software for building and managing multifamily communities. We believe that Great Teams = Great Communities, so we’re empowering leasing, resident service and maintenance team members with easy-to-use solutions to deliver exceptional service. Our award-winning Smart Operations platform helps: • Make Best Practices Common Practice - By combining work orders, inspections and preventive maintenance into one solution. • Boost Resident Loyalty – With status updates and streamlined communications, residents stay in-the-know. • Deliver Insights for Better Decision Making – Through a verified view into the actions that unlock portfolio value.
b
This app unifies all your business communications in one place. Make calls, send texts, video conference, and chat with colleagues and customers. It integrates seamlessly with your cloud phone system for efficient collaboration and issue resolution.
- Unified communication management
- Voice calling and softphone
- Video conferencing up to 50 participants
- SMS and group chat
- Visual voicemail
- Virtual fax
- HIPAA compliant
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b-hive Mobile is the all-new, completely redesigned app for Broadvoice’s b-hive unified cloud communication platform: where conversations happen quicker, customer issues resolve in record time and your team can collaborate like never before. Users can manage all their internal and customer communications from a single application, including voice calling, video conferencing, SMS, chat, fax, and voicemail—all fully integrated with your b-hive cloud business phone system. VOICE: - Place calls from your business number on any device - Softphone interface with call management - Voice call recording - Access your full company directory and sync other contacts VIDEO: - All-new video calling and conferencing - Support for up to 50 simultaneous video participants - Video call recordings with full chat history - Private video links for each user - Video features available to b-hive pro seats only TEXT: - Text message one-on-one with any contact using your business number CHAT - Chat in groups or one-on-one with users from your organization - Securely share files - Reference full chat, call, and video history MORE: - HIPAA Compliant for health care providers - Visual voicemail converts your messages to text - Virtual fax delivers faxes directly to your app; no printing required
Screenshots
Verdict
The clearest difference is rating: SMRT Operations Manager at 3.1 against b's 2.9. SMRT Operations Manager also leads on monetization model (ad-supported vs freemium) and ratings volume (223 vs 68). b's advantage is iOS requirement (13.0 vs 17.4). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SMRT Operations Manager holds the better App Store score, 3.1 against 2.9. Both are backed by a comparable volume of ratings — 223 and 68 respectively. Written reviews complicate that: 27% of SMRT Operations Manager's written reviews are positive against 33% of b's, so the app with the better star average is not the one people write more warmly about.
SMRT Operations Manager ships an update every 3 weeks, b every 2 weeks. The most recent releases landed on September 26, 2026 and September 18, 2026 respectively.
| Parameter | SMRT Operations Manager | b |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (223 ratings) — better | 2.9 (68 ratings) |
| Positive reviews | 26.5% of reviews | 33.3% of reviews — better |
| Number of ratings | 223 — better | 68 |
| Update frequency | Every 3 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported — better | Freemium |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.4 | 13.0 — better |
| Further details — not scored | ||
| Size | 181 MB | 96 MB |
| Age rating | 4+ | 4+ |
| Developer | SightPlan | Broadvoice |
Customer experience
SMRT Operations Manager
b
User reviews
SMRT Operations Manager
From 223 App Store ratingsWhat we love
- 👍 Intuitive and sleek user interface design
- 🚀 Efficient work order organization and management
- 📱 Easy task creation with photo capture
- 🔄 Good integration with other software systems
- 💬 Facilitates communication between teams and residents
Room to improve
- 🐛 Constant crashes and freezing, especially during photo uploads
- 🔄 Persistent syncing issues between app and web version
- ⏱️ Extremely slow performance and lag
- 🔐 Frequent unexpected logouts requiring re-authentication
- 📵 App stops updating without manual reinstallation
b
From 68 App Store ratingsWhat we love
- 👍 Great tool for business communications
- 👍 User-friendly interface
- 👍 Easy to use
- 👍 Reliable technology
- 👍 Strong mobile app
Room to improve
- 🐛 App never works
- 🐛 App won't open
- 🐛 Unreliable app
- 🐛 One-way texting
- 🐛 Phones don't work
Bugs and requests
SMRT Operations Manager
Reported bugs
15 issues- App requires daily or every-other-day reinstallation to function
- Tasks fail to sync or appear in assignee lists
- Assignee list takes 45+ seconds to load
- App freezes when taking photos during inspections
- Photos and comments disappear or fail to sync
Show 10 moreShow fewer
- Closed tasks reappear unexpectedly
- Activity section stuck in infinite loading loop
- Text input freezes and skips letters while typing
- Grey loading screen that never resolves without restart
- Work orders fail to load or appear hours late
- Resident list crashes the app when selected
- App logs out when phone screen turns off
- Syncing fails even on strong WiFi connections
- Work order status not updating in real-time across devices
- Push notifications for new tasks don't trigger app updates
Requested features
7 requests- Refresh button or pull-to-refresh functionality
- Apple Watch compatibility
- Persistent login sessions without constant re-authentication
- Ability to add multiple photos to tasks after creation
- Better do-not-disturb notification handling
Show 2 moreShow fewer
- Improved activity section loading
- Offline mode capability
b
Reported bugs
54 issues- App never works
- App won't open on new iPhone
- App is unreliable
- One-way texting
- Phones don't work
Show 49 moreShow fewer
- Too many bugs
- Cannot log in
- Not receiving phone calls
- Cannot use when working from home
- Text messages not loading
- Calls not coming through
- Cannot click buttons on screen
- Missed calls from previous user
- Outgoing calls flagged as missed calls
- App doesn't ring
- Incoming calls drop when answered
- Spam calls don't drop
- No time log for billables
- No alpha on keypad
- Very slow to load
- Notification bubble issues
- Slow and complex UI/UX
- Lacking common sense functionality
- Cannot click on a voicemail to return a call
- Calls that go to voicemail don’t show up in call log
- Missed call log inaccurate
- Call log is a total disaster
- No rhyme or reason to call log entries
- No caller ID
- No easy way of clearing missed calls
- Cannot send SMS
- Notification badges won't clear
- App is confusing
- Calls automatically drop after 2 rings
- Navigation is sloppy
- Settings are extremely limited
- Randomly logs you out
- Audio cuts out randomly if connected to Wi-Fi
- If someone calls before or after business hours, their number does not show up in the log unless they leave a voicemail
- Caused numerous headaches
- Not intuitive
- Customer service not friendly
- Updated version uses personal ringtone on iPhone
- Cannot delete old texts and calls
- Calls and texts are combined under chats
- Still have unread notifications despite reading everything
- UI was not thought out
- Voicemails take about an hour to come through
- Doesn’t work well with Bluetooth headphones
- Red notification bubble won't go away
- When answering a call it does not always bring up the app options to transfer calls
- Does not work as an extension of work landline
- No instructions on how to transfer to voicemail
- Poor app compared to the old app
Requested features
14 requests- Option to zoom in or enlarge font
- Ability to transfer calls to coworkers
- Ability to park calls
- Fix notification badge issues
- Custom contacts list
Show 9 moreShow fewer
- Ability to delete old texts and calls
- Separate calls and texts
- Ability to edit more on the app
- Fix notification bubble issue
- Add dark mode option
- Improve UI/UX for clarity and ease of use
- Add distinct ringtones for work calls
- Allow customization of ringtones
- Improve Bluetooth headphone compatibility
In-app purchases
SMRT Operations Manager
No in-app purchases
b
No in-app purchases
Questions
Is SMRT Operations Manager free?
Is b free?
Which has better reviews, SMRT Operations Manager or b?
Do SMRT Operations Manager or b have ads?
Which is updated more often, SMRT Operations Manager or b?
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