PSE vs My Sammamish
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PSE
Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.
- Check account balance
- Make bill payments
- Report power outages
- Track outage restoration times
- Manage personal preferences
- Start, stop, or move service
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The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone
My Sammamish
Easily report local issues like potholes and damaged signs using your phone's GPS. Upload photos or videos to document problems and track the status of your submissions. View reports from other community members for a comprehensive overview of local concerns.
- Report local issues (potholes, signs)
- GPS location recognition
- Upload photos/videos
- Track submission status
- View community reports
- Request street maintenance/lights
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The My Sammamish app gives you a way to quickly and easily report issues such as potholes, damaged street signs, and other local problems that need attention. This app uses GPS to recognize your location and gives you a menu of common issues to select from. The app allows you to upload pictures or videos to accompany your request. The mobile app can also be used for a variety of other requests such as street maintenance, street light requests, damaged trees, and others. You can track the status of your submissions or view reports from other community members.
Screenshots
Verdict
The clearest difference is review sentiment: My Sammamish at 100% against PSE's 14%. My Sammamish also leads on rating (4.9 vs 3.5). PSE's advantage is device support (3 vs 1) and iOS requirement (15.0 vs 17.6). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Sammamish holds the better App Store score, 4.9 against 3.5. Both are backed by a comparable volume of ratings — 20 and 16 respectively. Written reviews point the same way: 14% of PSE's written reviews are positive against 100% of My Sammamish's.
PSE ships an update every 3 months, My Sammamish every 2 months. The most recent releases landed on October 23, 2026 and September 24, 2026 respectively.
| Parameter | PSE | My Sammamish |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (20 ratings) | 4.9 (16 ratings) — better |
| Positive reviews | 13.9% of reviews | 100.0% of reviews — better |
| Number of ratings | 20 — better | 16 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 229 MB | 142 MB |
| Age rating | 4+ | 12+ |
| Developer | Puget Sound Energy | City of Sammamish |
Customer experience
PSE
My Sammamish
Bugs and requests
PSE
Reported bugs
3 issues- App freezes when trying to log in
- Outage map does not show current outages
- Keeps logging users out unexpectedly
Requested features
3 requests- Support for Apple Pay and digital wallets
- Ability to schedule future bill payments
- Improved outage status updates and ETAs
My Sammamish
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PSE
No in-app purchases
My Sammamish
No in-app purchases








