Comparison

PSE vs KentWorks

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PSE

Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.

Highlights
  • Check account balance
  • Make bill payments
  • Report power outages
  • Track outage restoration times
  • Manage personal preferences
  • Start, stop, or move service
Features
Read full description

The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone

About

KentWorks

Report non-emergency issues and request services directly to the City of Kent, WA. Access city information and engage with your community through a user-friendly mobile interface. This free app streamlines communication for residents.

Highlights
  • Report non-emergency issues
  • Request city services
  • Access city information
  • Community engagement
  • Mobile reporting
Features
Read full description

The KentWorks app lets Kent, WA residents access information and improve their community by reporting non-emergency issues to the city. You can request a service, report a problem and find information about the City of Kent all from your mobile device in just a few taps. KentWorks is free to download for all iOS devices.

Screenshots

PSE3 screens
KentWorks4 screens

Verdict

The call

The clearest difference is review sentiment: KentWorks at 100% against PSE's 14%. KentWorks also leads on rating (4.9 vs 3.9). PSE's advantage is update cadence (every 3 months vs every 6 months) and device support (3 vs 1). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

KentWorks holds the better App Store score, 4.9 against 3.9. Both are backed by a comparable volume of ratings — 14 and 27 respectively. Written reviews point the same way: 14% of PSE's written reviews are positive against 100% of KentWorks's.

UpkeepUpdate frequency

PSE ships an update every 3 months, KentWorks every 6 months. The most recent releases landed on October 2, 2026 and September 16, 2026 respectively.

Scorecard5 real differences · 5 level
PSE versus KentWorks: the parameters behind the verdict, then further details
ParameterPSEKentWorks
PriceFreeFree
Rating3.9 (14 ratings)4.9 (27 ratings) — better
Positive reviews13.9% of reviews100.0% of reviews — better
Number of ratings1427 — better
Update frequencyEvery 3 months — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.0 — better17.6
Further details — not scored
Size229 MB143 MB
Age rating4+12+
DeveloperPuget Sound EnergyCity of Kent

Customer experience

PSE

All ratings14 ratings
Positive71.4%
Neutral7.1%
Negative21.4%
Written reviews173 reviews
Positive13.9%
Neutral5.8%
Negative80.3%

KentWorks

All ratings27 ratings
Positive96.3%
Neutral3.7%
Negative0.0%
Written reviews3 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

PSE

Reported bugs

3 issues
  • App freezes when trying to log in
  • Outage map does not show current outages
  • Keeps logging users out unexpectedly

Requested features

3 requests
  • Support for Apple Pay and digital wallets
  • Ability to schedule future bill payments
  • Improved outage status updates and ETAs

KentWorks

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

PSE

No in-app purchases

None

KentWorks

No in-app purchases

Questions

Is PSE free?
PSE is free to download, with no in-app purchases.
Is KentWorks free?
KentWorks is free to download, with no in-app purchases.
Which has better reviews, PSE or KentWorks?
KentWorks is rated higher. PSE averages 3.9 out of 5 from 14 ratings, while KentWorks averages 4.9 from 27 ratings.
Do PSE or KentWorks have ads?
Neither PSE nor KentWorks shows ads.
Which is updated more often, PSE or KentWorks?
PSE ships an update every 3 months, and KentWorks every 6 months. Most recently, PSE was updated on October 2, 2026 and KentWorks on September 16, 2026.

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