PSE vs Dwell Secure
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PSE
Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.
- Check account balance
- Make bill payments
- Report power outages
- Track outage restoration times
- Manage personal preferences
- Start, stop, or move service
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The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone
Dwell Secure
Manage property emergencies and building systems with this comprehensive utility app. Store vital information about utility shutoffs, appliances, and maintenance schedules, with easy access during emergencies or for routine upkeep. Share crucial data with household members and tenants for enhanced preparedness.
- Emergency preparedness
- Utility shutoff management
- Appliance tracking
- Maintenance scheduling
- Service technician contacts
- Information sharing
- Mobile property support
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Dwell Secure — Home Documentation & Emergency Preparedness Born from a firefighter's firsthand experience with the chaos emergencies create, Dwell Secure helps homeowners, renters, and property managers document everything that matters about their property — so when something goes wrong, the information is already at your fingertips. Document Your Home's Vital Systems -------------------------------------- Capture detailed records of every service in your home — HVAC, plumbing, electrical, water heaters, appliances, and more. - Store locations, photos, make/model details, warranty dates, and notes - Record serial numbers and installation dates - Never scramble to find a shut-off valve location again - Upload floor plans and property maps - Annotate photos to pinpoint emergency shutoffs and key equipment - Create interactive maps showing service locations throughout your property Stay Ahead with Maintenance Tracking - Set up maintenance schedules with reminders - Track what's been done, what's coming due, and what's overdue - Keep everything organized in one place Share Access with the People Who Need It - Invite family members, partners, roommates, tenants, or property managers - Flexible permission levels — view, edit, or emergency-only access - Everyone gets the information they need to handle emergencies or routine upkeep Manage Any Property Type - Single-family homes, condos, apartments, and ADUs - Boats, RVs, and other mobile properties - Store operating instructions, maintenance reminders, and vendor contacts Property Health Checkup - Track your setup progress with a built-in health checkup - Get guided through documenting services, uploading photos, creating maps, and sharing access - Complete every step and share your achievement Keep Your Trusted Vendors Handy - Store contact details for every service provider - Link vendors directly to the services they maintain - When something breaks, know exactly who to call Emergency Guides & Special Needs - Create step-by-step emergency procedures - Document accessibility requirements, pets, and medical considerations - Ensure anyone with property access knows what to do and who to care for Your Data, Your Control - Two-factor authentication and flexible sharing permissions - Revoke access to shares at any time - Works offline on mobile devices so your information is always available
Screenshots
Verdict
The clearest difference is review sentiment: Dwell Secure at 100% against PSE's 14%. Dwell Secure also leads on rating (5.0 vs 3.9) and update cadence (fortnightly vs every 3 months). PSE's advantage is in-app purchases (none vs 12). On price, ratings volume, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Dwell Secure sells 12 in-app purchases, starting at $4.99 per month. PSE asks for nothing beyond the download.
Dwell Secure holds the better App Store score, 5.0 against 3.9. Both are backed by a comparable volume of ratings — 14 and 6 respectively. Written reviews point the same way: 14% of PSE's written reviews are positive against 100% of Dwell Secure's.
PSE ships an update every 3 months, Dwell Secure fortnightly. The most recent releases landed on September 18, 2026 and June 4, 2026 respectively.
| Parameter | PSE | Dwell Secure |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (14 ratings) | 5.0 (6 ratings) — better |
| Positive reviews | 13.9% of reviews | 100.0% of reviews — better |
| Number of ratings | 14 — better | 6 |
| Update frequency | Every 3 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 229 MB | 22 MB |
| Age rating | 4+ | 4+ |
| Developer | Puget Sound Energy | Chasing Bacon LLC |
Customer experience
PSE
Dwell Secure
Bugs and requests
PSE
Reported bugs
3 issues- App freezes when trying to log in
- Outage map does not show current outages
- Keeps logging users out unexpectedly
Requested features
3 requests- Support for Apple Pay and digital wallets
- Ability to schedule future bill payments
- Improved outage status updates and ETAs
Dwell Secure
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PSE
No in-app purchases
Dwell Secure
- Basic Package$4.991 Month
- Business Package$19.991 Month
- Bundle of Five$19.991 Month
Show 3 moreShow fewer
- Bundle of Ten$29.991 Month
- Bundle of Twenty$49.991 Month
- Bundle of Fifty$99.991 Month
- Personal Package$4.99
- Business Package$19.99
- Bundle of Five$19.99
Show 3 moreShow fewer
- Bundle of Ten$29.99
- Bundle of Twenty$49.99
- Bundle of Fifty$99.99









