PSE vs My Hardware Rewards
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PSE
Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.
- Check account balance
- Make bill payments
- Report power outages
- Track outage restoration times
- Manage personal preferences
- Start, stop, or move service
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The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone
My Hardware Rewards
Manage your loyalty program profile, view purchase history, and track your rewards points. Access exclusive coupons and offers to save money on hardware purchases. Register through a participating dealer to begin earning rewards.
- Personal dashboard
- View receipts
- Track points
- Access coupons
- Manage profile
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My Hardware Rewards gives you a personal dashboard to manage your profile, view receipts, track points, access coupons & more. Register through any participating dealer, then download the app, sign in, and start saving!
Screenshots
Verdict
The clearest difference is rating: PSE at 3.9 against My Hardware Rewards's 3.1. PSE also leads on update cadence (every 3 months vs every 17 months). My Hardware Rewards's advantage is iOS requirement (12.0 vs 15.0). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PSE holds the better App Store score, 3.9 against 3.1. Both are backed by a comparable volume of ratings — 14 and 8 respectively. Written reviews complicate that: 14% of PSE's written reviews are positive against 20% of My Hardware Rewards's, so the app with the better star average is not the one people write more warmly about.
PSE ships an update every 3 months, My Hardware Rewards every 17 months. The most recent releases landed on September 18, 2026 and July 30, 2026 respectively.
| Parameter | PSE | My Hardware Rewards |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (14 ratings) — better | 3.1 (8 ratings) |
| Positive reviews | 13.9% of reviews | 20.0% of reviews — better |
| Number of ratings | 14 — better | 8 |
| Update frequency | Every 3 months — better | Every 17 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 229 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Puget Sound Energy | Orgill, Inc |
Customer experience
PSE
My Hardware Rewards
Bugs and requests
PSE
Reported bugs
3 issues- App freezes when trying to log in
- Outage map does not show current outages
- Keeps logging users out unexpectedly
Requested features
3 requests- Support for Apple Pay and digital wallets
- Ability to schedule future bill payments
- Improved outage status updates and ETAs
My Hardware Rewards
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PSE
No in-app purchases
My Hardware Rewards
No in-app purchases
