PSE vs IBM On Call Manager

The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone

IBM On Call Manager empowers DevOps and IT operations teams to optimize their incident resolution efforts with a comprehensive solution that ingests, correlates, notifies, and resolves operational incidents in real-time. By integrating events from supported sources, both on-premise and in the cloud, this service provides a unified view of incidents affecting services, applications, and infrastructure. IBM On Call Manager extends this functionality to mobile devices, ensuring seamless synchronization with your IBM On Call Manager instance. With IBM On Call Manager, related events are correlated into a single incident, streamlining the resolution process and eliminating the need to navigate hundreds of disparate events. Integrated notifications ensure that the right personnel are alerted at the right time, facilitating swift incident resolution. Incident responders can easily collaborate with subject matter experts, and automated notifications keep teams informed of new incidents and escalate unattended ones. Choose your preferred communication channel, including voice, email, or SMS, Mobile Push Notification to receive timely notifications and stay on top of incident resolution.