PSE vs Fix It Burien
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PSE
Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.
- Check account balance
- Make bill payments
- Report power outages
- Track outage restoration times
- Manage personal preferences
- Start, stop, or move service
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The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone
Fix It Burien
Easily report non-emergency local issues to the City of Burien government. Submit details, photos, and locations for problems like potholes, graffiti, or litter. Track the progress of your reports and receive updates.
- Report non-emergency local issues
- Submit locations and photos
- Track issue progress
- Receive updates on reports
- Notify City of Burien government
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Report an issue. Get it fixed. Notify the City of Burien, Washington government about non-emergency issues like potholes, vegetation issues, downed signs, graffiti, litter, and more right from your mobile device. Share locations, photos, and details to ensure the most efficient solution. Create an optional account to receive updates and track progress. Always report emergencies or crimes in progress by calling 911.
Screenshots
Verdict
The clearest difference is review sentiment: Fix It Burien at 100% against PSE's 14%. Fix It Burien also leads on rating (5.0 vs 3.5). PSE's advantage is ratings volume (20 vs 2) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Fix It Burien holds the better App Store score, 5.0 against 3.5. That said, the two scores are not equally well evidenced: PSE has 20 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 14% of PSE's written reviews are positive against 100% of Fix It Burien's.
PSE ships an update every 3 months, Fix It Burien every 2 months. The most recent releases landed on October 22, 2026 and October 9, 2026 respectively.
| Parameter | PSE | Fix It Burien |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (20 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 13.9% of reviews | 100.0% of reviews — better |
| Number of ratings | 20 — better | 2 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 229 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | Puget Sound Energy | Burien Parks and Recreation |
Customer experience
PSE
Fix It Burien
Bugs and requests
PSE
Reported bugs
3 issues- App freezes when trying to log in
- Outage map does not show current outages
- Keeps logging users out unexpectedly
Requested features
3 requests- Support for Apple Pay and digital wallets
- Ability to schedule future bill payments
- Improved outage status updates and ETAs
Fix It Burien
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PSE
No in-app purchases
Fix It Burien
No in-app purchases









