Phone.com vs Talkroute
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Phone.com
Transform your smartphone into a dedicated business line. Manage calls, voicemails, and texts from any of your business numbers, all within a single app. Stay connected and responsive with features like visual voicemail and call blocking.
- Business phone calls over data/Wi-Fi
- Visual voicemail with transcription
- Send/receive SMS with business numbers
- Block unwanted calls
- Group messaging
- Scheduled and auto-response messages
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Turn your mobile phone into a business phone. Enable your smartphone to access, manage, and become your Phone.com account. Just sign up for the Phone.com service and download Phone.com for iOS, and you’ll be connected 24/7. Phone.com for iOS brings all your cloud communication features together with the added benefit of making calls over your carrier network or using data coverage or Wi-Fi. Convenient Calling Over Data and Wi-Fi: With Phone.com mobile apps, you can make calls anywhere in the world using your 3G/4G data or Wi-Fi connection. Or connect to Wi-Fi and turn your device into a powerful desk phone, then never worry about having enough minutes or cell coverage again. Better Visual Voicemail: Your business voicemail, all in one place. Separate your business and personal messages, and respond with a call, SMS, or even a fax! Choose a plan with Phone.com’s transcription service, and you’ll be able to read each voicemail within the app or in your email. Text Using Any Phone.com Number: Send and receive SMS messages using any of your business phone numbers. Maintain your own work inbox, separate from your personal messages, and use group messaging to collaborate with colleagues on just about anything. You can even schedule messages to be sent at a later date and auto-respond to incoming calls and messages. Block Unwanted Calls: Robocalls and telemarketers eat into your valuable time, block nuisance callers with a click. Modern workers need to be agile, connected, and responsive. With Phone.com for iOS, you’ll never miss a business call or text, no matter where you are.
Talkroute
This app allows users to manage business calls and messages from anywhere using their existing phone service. It enables professional communication by masking personal numbers and offers features like call history, voicemail management, and text messaging. Stay connected and organized on the go.
- Make outbound calls with business number
- Manage call history
- Check and manage voicemail
- Send and receive text messages
- Switch between phone numbers
- Push notifications for messages
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Talkroute customers can now run their businesses anywhere by making and receiving calls with the new Talkroute iPhone app: * Make Outbound Calls using your Talkroute phone number (requires working phone service on your iPhone) * Use your Talkroute call history to manage & return business calls Check voicemail messages & manage voicemail boxes * Send & receive text messages * Switch between your different Talkroute phone numbers at anytime * Set up push notifications for voicemail & text messages Now you can look and sound professional anywhere, while keeping your cell phone number private, with the Talkroute iPhone app. Note: The Talkroute app works by calling an access number through your iPhone's regular dialer. This requires that you have voice and data access with your service provider for the app to work.
Screenshots
Verdict
Phone.com and Talkroute both sit at 4.5 stars, but that hides the real split: 79% of Talkroute's written reviews are positive against 16% of Phone.com's. Talkroute also leads on monetization model (free vs freemium) and update cadence (every 6 weeks vs every 3 months). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.5 for Phone.com against 4.6 for Talkroute. Both are backed by a comparable volume of ratings — 261 and 254 respectively. Written reviews are what separate them: 16% of Phone.com's written reviews are positive against 79% of Talkroute's.
Phone.com ships an update every 3 months, Talkroute every 6 weeks. Both last shipped on September 19, 2026.
| Parameter | Phone.com | Talkroute |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (261 ratings) | 4.6 (254 ratings) — better |
| Positive reviews | 16.4% of reviews | 78.9% of reviews — better |
| Number of ratings | 261 — better | 254 |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 14.0 — better |
| Further details — not scored | ||
| Size | 226 MB | 113 MB |
| Age rating | 4+ | 4+ |
| Developer | Phone.com, Inc. | Talkroute, Inc. |
Customer experience
Phone.com
Talkroute
User reviews
Phone.com
From 261 App Store ratingsWhat we love
- 👍 Easy-to-use interface and clean design
- 📱 Convenient mobile app for remote work
- 🎯 Good call routing and voicemail-to-email features
- 💼 Useful for separating business and personal communications
- 🏢 Scalable solution for growing businesses
Room to improve
- 🐛 Frequent call drops and disconnections
- 🔇 One-way audio issues (can't hear caller)
- 📵 Calls won't connect or ring properly
- ⏱️ Significant call delays and lag
- 🔄 Requires frequent app reinstalls to function
Talkroute
From 254 App Store ratingsWhat we love
- 👍 User-friendly interface and easy setup
- 💼 Professional business phone solution
- 📱 Separate business and personal numbers
- 💬 Text messaging capability
- 💰 Affordable pricing for small businesses
Room to improve
- 🐛 App crashes and freezes frequently
- ⚠️ Misleading free app description
- 🐢 Slow loading times for features
- 📵 Unreliable service connectivity
- 🔧 Requires frequent reinstallation
Bugs and requests
Phone.com
Reported bugs
27 issues- Calls drop immediately after connecting
- One-way audio during calls
- Screen goes dark during incoming calls
- App freezes and requires restart
- Cannot answer incoming calls
Show 22 moreShow fewer
- Calls show as 'connecting' but never connect
- Message notifications don't disappear when read
- Voicemail list freezes frequently
- Cannot make calls after listening to voicemail
- Cannot make second call without closing app
- Keypad disappears during calls
- Multiple screens flash when answering calls
- Delayed message and call notifications
- Voicemail not recording properly
- Login credentials not working in app
- App logs out unexpectedly
- Recent calls list doesn't update quickly
- Bluetooth audio not working for voicemails
- Text messages stuck in 'processing' state
- Contact list not syncing properly
- Duplicate call notifications
- App continues ringing after logout
- Favorites list keeps getting deleted
- Voicemail plays randomly at high volume
- Pictures in messages load incorrectly
- Group message notifications sent multiple times
- Call quality degrades as call duration increases
Requested features
15 requests- Two-factor authentication for account security
- Dark mode option
- Automatic app updates without manual intervention
- Message export and backup functionality
- Video call capability
Show 10 moreShow fewer
- Better contact synchronization with iOS
- Ability to add nicknames to contacts
- Online cancellation without phone call requirement
- CRM integration
- Improved keypad accessibility during calls
- Better Bluetooth headset compatibility
- Automatic message thread organization
- Undo function for deleted extensions
- Real-time call list updates
- Better notification management system
Talkroute
Reported bugs
9 issues- App crashes on iPhone X and iOS 11+
- Login password reset email not sending
- Cannot select bottom menu options on some devices
- Text messages not displaying until much later
- Call history takes forever to load
Show 4 moreShow fewer
- App freezes when opening text messages
- Notification ticker shows inaccurate counts
- App won't load or open properly
- Calls not coming through reliably
Requested features
6 requests- Widget or quick reply option
- Scheduled text messaging feature
- Dark mode option
- Independent app notification settings
- Improved app performance and speed
Show 1 moreShow fewer
- Better call quality optimization
In-app purchases
Phone.com
No in-app purchases
Talkroute
No in-app purchases







