Phone.com vs 800.com
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Phone.com
Transform your smartphone into a dedicated business line. Manage calls, voicemails, and texts from any of your business numbers, all within a single app. Stay connected and responsive with features like visual voicemail and call blocking.
- Business phone calls over data/Wi-Fi
- Visual voicemail with transcription
- Send/receive SMS with business numbers
- Block unwanted calls
- Group messaging
- Scheduled and auto-response messages
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Turn your mobile phone into a business phone. Enable your smartphone to access, manage, and become your Phone.com account. Just sign up for the Phone.com service and download Phone.com for iOS, and you’ll be connected 24/7. Phone.com for iOS brings all your cloud communication features together with the added benefit of making calls over your carrier network or using data coverage or Wi-Fi. Convenient Calling Over Data and Wi-Fi: With Phone.com mobile apps, you can make calls anywhere in the world using your 3G/4G data or Wi-Fi connection. Or connect to Wi-Fi and turn your device into a powerful desk phone, then never worry about having enough minutes or cell coverage again. Better Visual Voicemail: Your business voicemail, all in one place. Separate your business and personal messages, and respond with a call, SMS, or even a fax! Choose a plan with Phone.com’s transcription service, and you’ll be able to read each voicemail within the app or in your email. Text Using Any Phone.com Number: Send and receive SMS messages using any of your business phone numbers. Maintain your own work inbox, separate from your personal messages, and use group messaging to collaborate with colleagues on just about anything. You can even schedule messages to be sent at a later date and auto-respond to incoming calls and messages. Block Unwanted Calls: Robocalls and telemarketers eat into your valuable time, block nuisance callers with a click. Modern workers need to be agile, connected, and responsive. With Phone.com for iOS, you’ll never miss a business call or text, no matter where you are.
800.com
This app enables users to manage and utilize their business phone numbers directly from their personal device. It allows for making calls and sending/receiving text messages, ensuring no customer interactions are missed. Users can also access voicemails with live transcriptions and manage multiple numbers and companies within a single interface.
- Manage multiple phone numbers
- Send and receive text messages
- Make and receive calls
- View incoming calls, messages, and voicemails
- Live voicemail transcriptions
- Multimedia messaging support
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The 800.com iOS app allows 800.com users to manage and use their numbers to contact new and existing customers. Make calls and answer text messages from your company number without missing a beat, all from your your personal phone. • Manage multiple phone numbers and companies from one single app. • See incoming messages, calls, and voicemails. • Live transcriptions for your voicemail messages. • Multimedia messaging support.
Screenshots
Verdict
The clearest difference is rating: Phone.com at 4.5 against 800.com's 4.0. Phone.com also leads on ratings volume (261 vs 17). 800.com's advantage is review sentiment (45% vs 16%) and monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Phone.com holds the better App Store score, 4.5 against 4.0. That said, the two scores are not equally well evidenced: Phone.com has 261 ratings behind it against 17, so its average is the more settled of the two. Written reviews complicate that: 16% of Phone.com's written reviews are positive against 45% of 800.com's, so the app with the better star average is not the one people write more warmly about.
Phone.com ships an update every 3 months, 800.com every 6 weeks. Both last shipped on September 19, 2026.
| Parameter | Phone.com | 800.com |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (261 ratings) — better | 4.0 (17 ratings) |
| Positive reviews | 16.4% of reviews | 45.5% of reviews — better |
| Number of ratings | 261 — better | 17 |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 15.6 |
| Further details — not scored | ||
| Size | 226 MB | 75 MB |
| Age rating | 4+ | 4+ |
| Developer | Phone.com, Inc. | 800.com |
Customer experience
Phone.com
800.com
Bugs and requests
Phone.com
Reported bugs
27 issues- Calls drop immediately after connecting
- One-way audio during calls
- Screen goes dark during incoming calls
- App freezes and requires restart
- Cannot answer incoming calls
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- Calls show as 'connecting' but never connect
- Message notifications don't disappear when read
- Voicemail list freezes frequently
- Cannot make calls after listening to voicemail
- Cannot make second call without closing app
- Keypad disappears during calls
- Multiple screens flash when answering calls
- Delayed message and call notifications
- Voicemail not recording properly
- Login credentials not working in app
- App logs out unexpectedly
- Recent calls list doesn't update quickly
- Bluetooth audio not working for voicemails
- Text messages stuck in 'processing' state
- Contact list not syncing properly
- Duplicate call notifications
- App continues ringing after logout
- Favorites list keeps getting deleted
- Voicemail plays randomly at high volume
- Pictures in messages load incorrectly
- Group message notifications sent multiple times
- Call quality degrades as call duration increases
Requested features
15 requests- Two-factor authentication for account security
- Dark mode option
- Automatic app updates without manual intervention
- Message export and backup functionality
- Video call capability
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- Better contact synchronization with iOS
- Ability to add nicknames to contacts
- Online cancellation without phone call requirement
- CRM integration
- Improved keypad accessibility during calls
- Better Bluetooth headset compatibility
- Automatic message thread organization
- Undo function for deleted extensions
- Real-time call list updates
- Better notification management system
800.com
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Phone.com
No in-app purchases
800.com
No in-app purchases
