Comparison

Vivint vs Aladdin Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Vivint

Manage your home's security, energy, and smart devices from anywhere. Arm or disarm your system, view live camera feeds, control locks, and adjust thermostats remotely. Receive instant alerts for important events.

Highlights
  • Arm/disarm security system
  • Remote lock/unlock doors
  • View live camera feeds
  • Control smart lights and thermostats
  • Receive real-time alerts
  • Two-way audio with doorbell camera
Features
Currently charting
Read full description

The Vivint app brings home security, energy management, and smart home features all into one place. Whether you’re on the go or at home, managing your home has never been simpler. The Vivint app allows you to: Arm or disarm your security system Control your whole system anytime, anywhere, with the touch of a button. Arm and disarm your system and set up custom actions to automate your smart home.   Stay in control, even when you’re away See and speak with visitors through your doorbell from anywhere with 2-way talk and clear 180x180 HD video. Unlock the door for a guest, change the temperature, turn on Smart Deter, and much more, even if you’re not home. View live camera feeds and recordings Keep your home safer with cameras and security that work together. Check on what's happening around your home day and night, and rewatch important events with 30-day DVR recording and Smart Clips. Save energy Create custom schedules for your lights and turn them off from anywhere. Adjust your thermostat from your phone to save money, even if you’re away. Lock and unlock your home Know your home is secure by checking the status of your smart locks, and lock or unlock your doors with a swipe. Check to see if the garage door is open through the status indicator on the app, and be alerted right away if you happen to leave it open.   Receive alerts and notifications Know if one of your cameras has deterred a lurker, your garage door was left open, a package has been delivered, and much more. Note: Vivint Smart Home System and service subscription required. Call 877.788.2697 for information on a new System. Note: If you’re looking for the app that supports the Vivint Go! Control Panel, search and download the “Vivint Classic” app.

About

Aladdin Connect

Monitor and control your garage door remotely from your smartphone. Receive custom notifications, grant access to family and guests, and set up automated rules for enhanced security and convenience.

Highlights
  • Remote door open/close
  • Real-time status check
  • Customizable notifications
  • Manage up to 20 users
  • Automated rule setting
  • Smart home integration
Features
Read full description

Aladdin Connect® allows you to monitor and control your garage door from anywhere. The Aladdin Connect® app works with any Genie Wi-Fi-enabled garage door opener or retrofit kit and can be set up in minutes. The app controls up to 20 garage door openers or retrofit kits and allows you to do the following: • Open or close the door from your smartphone • Check whether the door is open or closed from anywhere, using your smartphone • Get notified if your door is opened or closed and customize notifications • Add up to 20 family or guest users and get notified when they operate the door • Set up rules to automatically notify you or close the garage if the garage door is open at night or open for a long time. • Connect to leading smart home and voice platforms For more information, visit http://www.geniecompany.com/aladdinconnect

Screenshots

Vivint4 screens
Aladdin Connect4 screens

Verdict

The call

The clearest difference is review sentiment: Aladdin Connect at 65% against Vivint's 22%. Aladdin Connect also leads on rating (4.8 vs 4.6) and iOS requirement (16.0 vs 18.0). Vivint's advantage is update cadence (fortnightly vs every 3 months) and chart position (#188 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Aladdin Connect holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: Vivint has 877K ratings behind it against 114K, so its average is the more settled of the two. Written reviews point the same way: 22% of Vivint's written reviews are positive against 65% of Aladdin Connect's.

UpkeepUpdate frequency

Vivint ships an update fortnightly, Aladdin Connect every 3 months. The most recent releases landed on November 9, 2026 and November 8, 2026 respectively.

Scorecard6 real differences · 5 level
Vivint versus Aladdin Connect: the parameters behind the verdict, then further details
ParameterVivintAladdin Connect
PriceFreeFree
Rating4.6 (877K ratings)4.8 (114K ratings) — better
Positive reviews22.1% of reviews65.2% of reviews — better
Number of ratings877K — better114K
Update frequencyFortnightly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#188 — better—
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS18.016.0 — better
Further details — not scored
Size476 MB180 MB
Age rating4+4+
DeveloperVivintOverhead Door Corporation

Customer experience

Vivint

All ratings875,368 ratings
Positive90.1%
Neutral3.5%
Negative6.4%
Written reviews2,880 reviews
Positive22.1%
Neutral11.6%
Negative66.3%

Aladdin Connect

All ratings106,252 ratings
Positive97.0%
Neutral1.6%
Negative1.5%
Written reviews864 reviews
Positive65.2%
Neutral9.3%
Negative25.6%

User reviews

Vivint

From 877K App Store ratings

What we love

  • 🚀 Intuitive and easy to use app
  • 🔒 Provides good security and peace of mind
  • 📽️ Clear and reliable camera footage
  • 🔔 Helpful doorbell and motion detection features
  • 🔌 Integrates well with smart home devices

Room to improve

  • 🐛 Frequent app crashes and connectivity issues
  • 🕰️ Slow camera loading and video playback
  • 📉 Declining app performance over time
  • 🔍 Unreliable motion detection and recording
  • 🤖 Poor customer service and technical support

Aladdin Connect

From 114K App Store ratings

What we love

  • 🚀 Works great
  • 👍 Easy to use
  • 🔒 Provides security
  • 🔒 Allows remote access
  • 👍 Convenient features

Room to improve

  • 🐛 Randomly goes offline
  • 🐛 Unreliable connection
  • 🐛 Glitches after updates
  • 🐛 Compatibility issues
  • 🐛 Buggy notifications

Bugs and requests

Vivint

Reported bugs

5 issues
  • App freezes and fails to load cameras
  • Cameras frequently go offline unexpectedly
  • Alarm system triggers false alarms
  • Sync issues between app, panel, and devices
  • Compatibility problems with newer iOS/Android versions

Requested features

5 requests
  • Add landscape mode support for tablets
  • Improve customization options for alerts and notifications
  • Integrate with more smart home platforms
  • Provide better video storage and playback capabilities
  • Enhance two-way audio functionality

Aladdin Connect

Reported bugs

5 issues
  • App not connecting to WiFi
  • Doors not responding to commands
  • Status not updating correctly
  • Sudden loss of remote access
  • Inability to delete/revoke access

Requested features

6 requests
  • Add support for Apple CarPlay
  • Integrate with Apple HomeKit
  • Improve Alexa/Siri integration
  • Add more automation options
  • Provide detailed usage history
Show 1 more
  • Allow separate access for multiple locations

In-app purchases

None

Vivint

No in-app purchases

None

Aladdin Connect

No in-app purchases

Questions

Is Vivint free?
Vivint is free to download, with no in-app purchases.
Is Aladdin Connect free?
Aladdin Connect is free to download, with no in-app purchases.
Which has better reviews, Vivint or Aladdin Connect?
Aladdin Connect is rated higher. Vivint averages 4.6 out of 5 from 877K ratings, while Aladdin Connect averages 4.8 from 114K ratings.
Do Vivint or Aladdin Connect have ads?
Neither Vivint nor Aladdin Connect shows ads.
Which is updated more often, Vivint or Aladdin Connect?
Vivint ships an update fortnightly, and Aladdin Connect every 3 months. Most recently, Vivint was updated on November 9, 2026 and Aladdin Connect on November 8, 2026.

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