Unreliable
This app is unreliable. It stalls when trying to load a video. If something was truly happening or someone was in danger, you wouldn’t be able to access the videos and see what’s going on, because it stays on a black buffering screen. It’s the same with the live feature. It’s not my WiFi or phone service.
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App Issue
Have multiple accounts link to the same user and is not enable to switch between accounts, when one of those accounts are trigger it just fails
Vivint Fails
I’m not sure if it’s the app or the actual Vivint devices - but I can’t lock my doors using the app anymore. My doorbell doesn’t work anymore. I’ve checked and the batteries are still functioning. I’ve rebooted the system many times and still no luck. It stinks that something so expensive fails so badly!
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Vivint is trash
I wouldnt recommend vivint to my WORST enemy. System is overpriced for all the b$&@“$&@ that happens to the system on a weekly basis
Huge Regrets
Have had the Vivint system for about 10 days & regret that decision BIG time! Altho our Cox system was 15 years old, it suited our purpose much better than Vivint's current system. Since we have small dogs, we have to watch for wildlife (e.g. coyotes). We never imagined the cameras would filter animal sightings out. We had to put Blink cameras all around to get times wildlife come in then scroll Vivint timeline to catch them. Ha, that's a joke too because you have to manually scroll since timeline doesn't move on its own. I will say the cameras are fairly decent in what they do catch (people & vehicles only) but overall we are disappointed in what we mistakenly thought would be an "upgrade" in our system. Vivint cameras everywhere & Blink cameras everywhere - gee, what’s wrong with this picture? With Cox Homelife shutting sown, we thought we had researched other services pretty good, but did we ever blow it on this decision.
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