PS|Receiver vs ServiceNow Agent

PS|Receiver™ is an iPod/iPhone/iPad app for mailrooms. It is a companion product to the web –based PS|Ship™ mailroom management software. PS|Receiver helps mailroom staff track letters and packages from the moment they arrive at the central mailroom to the moment they are delivered to the intended recipients. iPods can be equipped with optional scanner sleds that scan address label and other (e.g., location, personal ID, etc.) barcodes conveniently, quickly and accurately. The scanner sleds are not required to run the software. PS|Receiver communicates automatically with PS|Ship cloud servers via Wi-Fi –connections, so that PS|Ship administrators can configure and secure the devices remotely, and recipients and senders can see the exact status of their packages as they move throughout the building. This is accomplished through scans when packages arrive, when they leave the mailroom, as they move through the building (using optional waypoint scans), and when they are either signed, left at some location without signature (when applicable,) or returned to the mailroom as undeliverable. PS|Receiver can also handle outgoing mail and package pickups from individual offices back to the mailroom up to an eventual hand-off to a commercial carrier. The large amounts of data generated by PS|Receiver can be used to manage, analyze, and optimize mail routes; discover and address inefficiencies in internal mail and package delivery processes; and provide comprehensive reporting and analysis on all aspects of mail coming into and going out of the building. PS|Receiver is a state-of-the-art iOS application that is extremely easy to learn and use. It is secured by centrally managed user authorization and access, encrypted data on the device, and encrypted SSL transport between the device and the cloud servers. PS|Receiver security is enhanced further by the fact that uploads its data to secure cloud servers automatically and as soon as possible. PS|Receiver is a great, affordable investment for small, medium and large companies due to its extremely fast ROI for mailroom operations -- it can cut in-house mail and package processing to a fraction of the time required with a manual or semi-automated process.

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.