Shopbop vs J.Crew
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Shopbop
Discover and shop the latest fashion and beauty products from over 1,000 brands. Get daily style inspiration, editorial content, and styling tips. Enjoy fast, free global shipping and easy returns.
- Discover latest clothing and beauty
- Shop over 1,000 brands
- Daily editorial content and styling tips
- Fast and free global shipping
- Free returns (US & Canada)
- Save items with 'My Hearts'
- Sale and low inventory alerts
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The Shopbop app is the easiest way to discover and shop the latest clothing and beauty from over 1,000 established and emerging brands. Shopbop is the global online retail destination for style inspiration and discovery. Enjoy a comprehensive, hand-picked selection of ready-to-wear, accessories & beauty for women and men. Expect new arrivals, compelling editorial content and styling tips daily. Shopbop provides world-class customer service, plus fast and free global shipping worldwide & free returns in the U.S. and Canada. Shopbop is part of the Amazon.com Inc. group of companies. What’s in store: • Amazon Prime members enjoy Prime shipping benefits within the USA. • Discover the latest from over 1,000 established and emerging designers. • New arrivals, compelling editorial features, and styling tips every day. • Shop by category, designer, boutique & more—from dresses to denim, shoes to swimwear, always find what you're looking for. • Use “My Hearts” to keep tabs on your most-wanted items. • Detailed product pages make shopping easier than ever. • Get alerts when your favorite styles are low in inventory or go on sale. • Easy login with your Amazon.com account. • View your purchase history in “My Orders”. We would love to hear from you. Email appfeedback@shopbop.com with your feedback! By using this app, you agree to the Shopbop Conditions of Use (https://www.shopbop.com/ci/aboutShopBop/conditions.html) and Shopbop Privacy Notice (https://www.shopbop.com/ci/aboutShopBop/privacypolicy.html)
J.Crew
Discover exclusive fashion drops and build your ideal wardrobe. Shop new arrivals, save items for later, and enjoy a streamlined checkout. Earn rewards through the loyalty program and get insider details on designs and events.
- Exclusive drops access
- Shop new arrivals
- Save for later
- Faster checkout
- Loyalty program
- Behind-the-design content
- In-store event updates
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Introducing exclusive access to J.Crew, like never before—your new forever wardrobe is just a few taps away. We’ve made it even easier to… SHOP: Take a scroll through what’s new (from fresh shirting to chino re-issues), add styles to your save for later, and breeze through checkout faster than ever. EARN: Sign into J.Crew Passport through the app. The more you shop, the closer you get to new levels of access. DISCOVER: Go behind the design of limited-edition collabs, learn about the latest in-store events and find helpful reviews (on our five-star swim, best-fitting pants and more) from other J.Crew customers, right at your fingertips. P.S. Want the scoop on new arrivals and sales, or live updates on your orders? Opt-in to push notifications, and we’ll make sure you’re always the first to know. J.Crew Privacy Policy: https://www.jcrew.com/help/privacy-policy
Screenshots
Verdict
The clearest difference is rating: Shopbop at 4.6 against J.Crew's 3.1. Shopbop also leads on device support (3 vs 1) and iOS requirement (15.1 vs 17.0). J.Crew's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Shopbop holds the better App Store score, 4.6 against 3.1. Both are backed by a comparable volume of ratings — 1.8K and 905 respectively. Written reviews point the same way: 54% of Shopbop's written reviews are positive against 48% of J.Crew's.
Shopbop ships an update monthly, J.Crew every 2 weeks. The most recent releases landed on October 11, 2026 and October 14, 2026 respectively.
| Parameter | Shopbop | J.Crew |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.8K ratings) — better | 3.1 (905 ratings) |
| Positive reviews | 54.5% of reviews — better | 48.1% of reviews |
| Number of ratings | 1.8K — better | 905 |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 136 MB | 161 MB |
| Age rating | 17+ | 4+ |
| Developer | Shopbop Mobile LLC | JCrew Group INC |
Customer experience
Shopbop
J.Crew
User reviews
Shopbop
From 1.8K App Store ratingsWhat we love
- 🚀 Fast and easy to use
- 👍 Great selection and variety
- 💕 Consistent and reliable service
- 🌟 Excellent shopping experience
Room to improve
- 🐛 Buggy app with crashes and glitches
- 🤔 Difficult to navigate and use
- 💰 Expensive shipping and duties
- 🙄 Poor customer service and returns process
J.Crew
From 905 App Store ratingsWhat we love
- 🚀 Smooth and fast app
- 👍 Clean and beautiful design
- 💡 Loyalty program and birthday offers
- 🚀 Seamless shopping experience
- 👍 Intuitive navigation
Room to improve
- 🐛 Bugs and glitches
- 🔍 Missing features from website (e.g., favorites, filters)
- 🔍 Inconsistent behavior compared to website
- 🔍 Requires login to browse
Bugs and requests
Shopbop
Reported bugs
4 issues- Login issues and account management problems
- Checkout process is unreliable and prone to errors
- Inconsistent display of prices and availability
- Compatibility issues with certain devices and OS versions
Requested features
4 requests- Add ability to leave product reviews
- Improve search and filtering options
- Implement dark mode and other accessibility features
- Allow tracking of returns and refunds in the app
J.Crew
Reported bugs
4 issues- App crashes and freezes
- Inventory and pricing inconsistencies between app and website
- Login and account issues
- Inability to access past orders and saved items
Requested features
5 requests- Add favorites/wishlist feature
- Improve filtering and sorting options
- Incorporate in-store pickup
- Provide more detailed product information
- Sync app and website experience
In-app purchases
Shopbop
No in-app purchases
J.Crew
No in-app purchases
