ASIFlex Self Service vs First Due Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ASIFlex Self Service
Manage your ASIFlex account on the go. File new claims, complete existing ones, and attach documentation by taking photos or selecting from your gallery. View detailed account information including balances, elections, and past claims.
- File new claims
- Complete unfinished claims
- Attach documentation via photo
- View annual election amounts
- Check account balances
- Review past claims and activity
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ASIFlex Self Service mobile application allows you as an ASIFlex participant to sign in to your account. The mobile application is designed to allow you to file a new claim or complete unfinished claim(s). You can attach documentation to your claim simply by taking a picture with your smartphone or tablet or choosing an existing picture from your gallery. You can also view information regarding your account(s) including: ・ Your annual election amount(s); ・ The remaining balance in your account(s); ・ Payments from and contributions to your account(s); ・ Previously submitted claims; ・ Unfinished claims; and ・ Other activity on your account.
First Due Mobile
This app provides real-time incident tracking, notification, and emergency response routing. It offers detailed building pre-plans, mapping, and team communication features for a safer and faster response.
- Incident tracking and notification
- Emergency response routing
- Building pre-plans and mapping
- Team chat and communication
- Live unit tracking
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First Due Mobile is finally here! Be notified, arrive safely and understand your scene like never before. First Due Mobile includes: -Incident tracking and notification -Emergency response specific routing -Integrated Assessor, Building Department and Fire Prevention data! -Quick size-up on every building -Detailed pre-plans on every building including residential! -Pre-Incident Planning & Mapping -Chat for easy communication with your team -Incident statusing and responding functionality -Live unit and team member tracking during incident
Screenshots
Verdict
The clearest difference is rating: First Due Mobile at 2.8 against ASIFlex Self Service's 1.9. First Due Mobile also leads on update cadence (every 2 weeks vs every 5 months) and ratings volume (870 vs 107). ASIFlex Self Service's advantage is iOS requirement (15.6 vs 17.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
First Due Mobile holds the better App Store score, 2.8 against 1.9. That said, the two scores are not equally well evidenced: First Due Mobile has 870 ratings behind it against 107, so its average is the more settled of the two. Written reviews point the same way: 16% of ASIFlex Self Service's written reviews are positive against 18% of First Due Mobile's.
ASIFlex Self Service ships an update every 5 months, First Due Mobile every 2 weeks. The most recent releases landed on November 6, 2026 and November 11, 2026 respectively.
| Parameter | ASIFlex Self Service | First Due Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (107 ratings) | 2.8 (870 ratings) — better |
| Positive reviews | 15.9% of reviews | 17.8% of reviews — better |
| Number of ratings | 107 | 870 — better |
| Update frequency | Every 5 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 4 MB | 227 MB |
| Age rating | 17+ | 4+ |
| Developer | ASIFlex | Locality Media, Inc. |
Customer experience
ASIFlex Self Service
First Due Mobile
User reviews
ASIFlex Self Service
From 107 App Store ratingsWhat we love
- 🚀 Fast claim processing (rarely mentioned)
- 👍 Easy to use (rarely mentioned)
- ✅ Works for viewing claims/balance
- ✅ Instant claim receipt (rarely mentioned)
Room to improve
- 🐛 Frequent app crashes
- 🐛 Frequent app freezes
- 🐛 Login issues (incorrect credentials, endless loading)
- 🐛 Cannot upload photos/receipts
- 🐛 Outdated UI/UX
First Due Mobile
From 870 App Store ratingsWhat we love
- 🚀 Accurate incident information
- 📊 Valuable pre-planning and response data
- 🗺️ Helpful mapping and navigation features
- 💡 Comprehensive all-in-one solution
Room to improve
- 🐛 Frequent crashes and stability issues
- 📱 Clunky and unintuitive mobile interface
- ⏱️ Slow incident notifications and app loading
- 🔇 Lack of customizable alert tones and settings
- 🤯 Overwhelming number of features, poor usability
Bugs and requests
ASIFlex Self Service
Reported bugs
38 issues- App crashes when selecting photos of receipts
- App shows blank screen, freezes, and crashes when uploading images
- App says 'thanks for submitting' but shows details for the wrong claim
- App frequently freezes
- Cannot login with correct username, but can login on computer
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- Half the time you can't login
- Won't remember usernames or passwords
- Asks for additional verification and then password reset repeatedly
- Can login one day but not the next
- App is almost useless for submitting statements
- Doesn't remember password for easy sign-in
- Asked security questions never created during first-time access
- App is junk, pages don't line up, hard to follow
- App throws an error code when submitting claims with documentation
- Secure messages are not readable on mobile
- Password managers don't work with login page
- Cannot select multiple images at once when uploading receipts
- Mileage/medical mix up in forms
- App requires login every time it's opened
- App does not provide a way to sign up
- Text boxes for dates are unmanageable and auto-populate
- Corrections to dates do not stick
- Cannot browse for files (only camera roll)
- App does not set up accounts properly
- Messages do not fit the screen
- Camera won't activate (black screen)
- Login issues after updates
- App won't open after update
- Endless spinning circle on login screen
- App tells user they don't have available funds
- App freezes at supporting documentation portion
- Date entry is DD-MM-YY and doesn't go anywhere when trying to proceed
- Cannot see claim details after submission
- Date entry from drop-down menu not accepted, gives error
- App crashes a lot
- Gets stuck on 'loading' screen after entering user ID
- Cannot log in with temporary password
- App used to be awesome, now has login issues or shows no available funds
Requested features
8 requests- Modernize the application
- Improve user-friendliness and stability
- Support Face ID/fingerprint login
- Allow browsing files from file app
- Remove prior years no longer eligible for claims
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- Improve accessibility for visually impaired users
- Add dark mode option
- Improve dashboard visibility
First Due Mobile
Reported bugs
4 issues- Addresses not accurately displayed
- Inability to log out or switch between departments
- Inconsistent behavior across iOS and Android
- Unreliable push notifications and alerts
Requested features
5 requests- Dark mode option
- Improved scheduling and shift management
- Apple Watch integration for alerts
- Offline functionality and caching
- Streamlined user interface and navigation
In-app purchases
ASIFlex Self Service
No in-app purchases
First Due Mobile
No in-app purchases
Questions
Is ASIFlex Self Service free?
Is First Due Mobile free?
Which has better reviews, ASIFlex Self Service or First Due Mobile?
Do ASIFlex Self Service or First Due Mobile have ads?
Which is updated more often, ASIFlex Self Service or First Due Mobile?
Other comparisons
