Comparison

Salesforce Authenticator vs Navan

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce Authenticator

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

Highlights
  • Multi-factor authentication
  • Push notification approvals
  • One-time verification codes
  • Location-based automated approvals
  • Offline verification codes
Currently charting
Read full description

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.

About

Navan

This all-in-one platform simplifies travel and expense management, saving users time and money. Easily manage trip changes, access itineraries offline, and automate expense reporting with corporate cards. Earn rewards and loyalty points on all your travel.

Highlights
  • Trip changes and cancellations
  • Offline travel itinerary access
  • Hotel and airline loyalty points
  • Rewards for budget-friendly bookings
  • Automated expense capture with corporate cards
  • Real-time expense tracking and submission
Features
Currently charting
Read full description

Navan is on a mission to make travel and expense easy. Experience the all-in-one platform that saves you time and money. Make trip changes in seconds • Easily make changes or cancel your trip. If you need to talk to someone, the support team at Navan is always available. Find your travel itinerary • Navan organizes all of your trip plans in one comprehensive itinerary so you’re not scrambling to find bookings or receipts, even when you’re offline. Hit your hotel and airline loyalty milestones • Earn points on your preferred hotel and airline loyalty programs, whether on work or personal trips. Earn rewards when you travel • Navan Rewards gives back when budget-friendly options are booked for work. Redeem rewards for gift cards, personal travel, or business travel upgrades. Expenses on auto-pilot • Navan corporate cards automatically capture and categorize transaction details so there’s no need to submit most expense reports. Manage and track expenses in one place • Easily submit out-of-pocket expenses for reimbursement and track expenses as they happen in real time.

Screenshots

Salesforce Authenticator4 screens
Navan4 screens

Verdict

The call

The clearest difference is review sentiment: Salesforce Authenticator at 52% against Navan's 23%. Salesforce Authenticator also leads on iOS requirement (15.0 vs 18.0). Navan's advantage is update cadence (weekly vs monthly) and rating (4.8 vs 4.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Navan holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: Navan has 49K ratings behind it against 4.3K, so its average is the more settled of the two. Written reviews complicate that: 52% of Salesforce Authenticator's written reviews are positive against 23% of Navan's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Salesforce Authenticator ships an update monthly, Navan weekly. Both last shipped on November 3, 2026.

Scorecard5 real differences · 6 level
Salesforce Authenticator versus Navan: the parameters behind the verdict, then further details
ParameterSalesforce AuthenticatorNavan
PriceFreeFree
Rating4.6 (4.3K ratings)4.8 (49K ratings) — better
Positive reviews52.2% of reviews — better22.8% of reviews
Number of ratings4.3K49K — better
Update frequencyMonthlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#176#112 — better
DevicesiPhone, iPod — betteriPhone
Requires iOS15.0 — better18.0
Further details — not scored
Size57 MB529 MB
Age rating4+4+
Developersalesforce.comNavan, Inc

Customer experience

Salesforce Authenticator

All ratings4,294 ratings
Positive90.2%
Neutral1.4%
Negative8.4%
Written reviews362 reviews
Positive52.2%
Neutral5.0%
Negative42.8%

Navan

All ratings48,114 ratings
Positive96.6%
Neutral1.4%
Negative2.0%
Written reviews556 reviews
Positive22.8%
Neutral5.0%
Negative72.1%

User reviews

Salesforce Authenticator

From 4.3K App Store ratings

What we love

  • 🚀 Fast and efficient
  • 🔒 Secure authentication
  • 👍 Easy to use
  • 🔋 Reliable backup feature
  • 👍 Convenient Apple Watch integration

Room to improve

  • 🐛 Inconsistent location tracking
  • 🐛 Frequent re-authentication required
  • 🐛 Unreliable push notifications
  • 🐛 Compatibility issues with older devices
  • 🐛 Buggy app crashes

Navan

From 49K App Store ratings

What we love

  • 🚀 Intuitive UI
  • 💳 Seamless expense integration
  • 🤖 Helpful virtual assistant
  • 🌟 Great customer service

Room to improve

  • 🐛 Buggy app with crashes
  • 🕰️ Slow customer support response
  • 💰 Overpriced compared to other options
  • 🔒 Login and authentication issues

Bugs and requests

Salesforce Authenticator

Reported bugs

5 issues
  • Inability to add accounts without QR code or 2-word phrase
  • Sudden loss of access to all accounts after phone reset
  • Repeated prompts to enable location services
  • Slow authentication process and delays
  • Incompatibility with certain Salesforce clouds

Requested features

5 requests
  • Add biometric authentication (Face ID, Touch ID)
  • Improve location-based auto-approval
  • Allow customization of app icons and themes
  • Provide desktop/web version of the app
  • Enhance Apple Watch integration

Navan

Reported bugs

4 issues
  • Flights and hotels disappearing during booking
  • Incorrect flight/hotel information displayed
  • Inability to change or cancel bookings
  • Expense tracking glitches

Requested features

4 requests
  • Apple Wallet integration for tickets
  • Improved multi-city/multi-leg booking
  • Ability to view price comparisons across dates
  • Better offline functionality

In-app purchases

None

Salesforce Authenticator

No in-app purchases

None

Navan

No in-app purchases

Questions

Is Salesforce Authenticator free?
Salesforce Authenticator is free to download, with no in-app purchases.
Is Navan free?
Navan is free to download, with no in-app purchases.
Which has better reviews, Salesforce Authenticator or Navan?
Navan is rated higher. Salesforce Authenticator averages 4.6 out of 5 from 4.3K ratings, while Navan averages 4.8 from 49K ratings.
Do Salesforce Authenticator or Navan have ads?
Neither Salesforce Authenticator nor Navan shows ads.
Which is updated more often, Salesforce Authenticator or Navan?
Salesforce Authenticator ships an update monthly, and Navan weekly. Most recently, Salesforce Authenticator was updated on November 3, 2026 and Navan on November 3, 2026.
Which is more popular, Salesforce Authenticator or Navan?
Salesforce Authenticator currently peaks at #176 in the App Store charts, and Navan at #112. Chart position reflects recent download velocity rather than total install base.

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