Comparison

Salesforce Authenticator vs SAP Authenticator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce Authenticator

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

Highlights
  • Multi-factor authentication
  • Push notification approvals
  • One-time verification codes
  • Location-based automated approvals
  • Offline verification codes
Currently charting
Read full description

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.

About

SAP Authenticator

Enhance system security with one-time passwords for login. This app generates time-based passcodes to act as a second factor or alternative password for systems protected by SAP Single Sign-On. It supports multiple accounts and can be protected with a password.

Highlights
  • Generate time-based one-time passwords (TOTP)
  • Use passcodes as second factor or alternative password
  • Support for multiple accounts
  • App protection with a password
  • Integration with SAP Single Sign-On
Read full description

With the SAP Authenticator mobile app , you can protect your sensitive systems beyond your regular authentication mechanisms. This app is geared towards systems protected by the SAP Single Sign-On application and provides enhanced security by generating one-time passwords that can be used as a second factor or alternative password for login. Key features of SAP Authenticator • Generate time-based, one-time passwords (TOTP) based on RFC 6238 • Use the generated passcode as an alternative password if you need to log in without revealing your regular credentials or in addition to your regular credentials (as second factor) • Extend the app’s functions to multiple accounts • Protect the app with a password

Screenshots

Salesforce Authenticator4 screens
SAP Authenticator3 screens

Verdict

The call

The clearest difference is review sentiment: Salesforce Authenticator at 52% against SAP Authenticator's 4%. Salesforce Authenticator also leads on rating (4.6 vs 1.6) and ratings volume (4.3K vs 47). SAP Authenticator's advantage is iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Salesforce Authenticator holds the better App Store score, 4.6 against 1.6. That said, the two scores are not equally well evidenced: Salesforce Authenticator has 4.3K ratings behind it against 47, so its average is the more settled of the two. Written reviews point the same way: 52% of Salesforce Authenticator's written reviews are positive against 4% of SAP Authenticator's.

UpkeepUpdate frequency

Salesforce Authenticator ships an update monthly, SAP Authenticator every 4 months. The most recent releases landed on September 23, 2026 and September 22, 2026 respectively.

Scorecard6 real differences · 5 level
Salesforce Authenticator versus SAP Authenticator: the parameters behind the verdict, then further details
ParameterSalesforce AuthenticatorSAP Authenticator
PriceFreeFree
Rating4.6 (4.3K ratings) — better1.6 (47 ratings)
Positive reviews52.4% of reviews — better3.7% of reviews
Number of ratings4.3K — better47
Update frequencyMonthly — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#160 — better—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.012.0 — better
Further details — not scored
Size57 MB3 MB
Age rating4+17+
Developersalesforce.comSAP SE

Customer experience

Salesforce Authenticator

All ratings4,294 ratings
Positive90.2%
Neutral1.4%
Negative8.4%
Written reviews361 reviews
Positive52.4%
Neutral5.0%
Negative42.7%

SAP Authenticator

All ratings47 ratings
Positive14.9%
Neutral2.1%
Negative83.0%
Written reviews81 reviews
Positive3.7%
Neutral4.9%
Negative91.4%

Bugs and requests

Salesforce Authenticator

Reported bugs

5 issues
  • Inability to add accounts without QR code or 2-word phrase
  • Sudden loss of access to all accounts after phone reset
  • Repeated prompts to enable location services
  • Slow authentication process and delays
  • Incompatibility with certain Salesforce clouds

Requested features

5 requests
  • Add biometric authentication (Face ID, Touch ID)
  • Improve location-based auto-approval
  • Allow customization of app icons and themes
  • Provide desktop/web version of the app
  • Enhance Apple Watch integration

SAP Authenticator

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Salesforce Authenticator

No in-app purchases

None

SAP Authenticator

No in-app purchases

Questions

Is Salesforce Authenticator free?
Salesforce Authenticator is free to download, with no in-app purchases.
Is SAP Authenticator free?
SAP Authenticator is free to download, with no in-app purchases.
Which has better reviews, Salesforce Authenticator or SAP Authenticator?
Salesforce Authenticator is rated higher. Salesforce Authenticator averages 4.6 out of 5 from 4.3K ratings, while SAP Authenticator averages 1.6 from 47 ratings.
Do Salesforce Authenticator or SAP Authenticator have ads?
Neither Salesforce Authenticator nor SAP Authenticator shows ads.
Which is updated more often, Salesforce Authenticator or SAP Authenticator?
Salesforce Authenticator ships an update monthly, and SAP Authenticator every 4 months. Most recently, Salesforce Authenticator was updated on September 23, 2026 and SAP Authenticator on September 22, 2026.

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